Fantastic service. Great prices. Will use again. Customer service is second to none especially Tammy.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thought I’d give them a gamble because I’ve never heard of them and glad I did put me Tassimo order in on Wednesday and delivered buy Friday there prices are much cheaper than Tassimo and other compa... Voir plus
I order Stormbrew every month because I go through a lot of Dolce Gusto pods, and they’ve never let me down. What really impresses me is that every single time I place an order, I get a dispatch email... Voir plus
My experience with Storm brew was excellent . Very quick response however delivery was a different matter: I know this is not your fault but Royal Mail gave me 3 different delivery times for the same... Voir plus
À propos de l'entreprise
À propos de Stormbrew
Écrit par l'entreprise
Stormbrew is a UK based online store specialising in Tea & Coffee. Established in 2011, we have built up a huge variety of blends from various Coffee Pod Manufacturers.
As an authorised seller of Douwe Egberts, Tassimo, Kenco & Dolce Gusto, we can offer the same, if not better, prices as the high street, but delivered to your door.
We pride ourselves on our outstanding customer service and product knowledge, and are continuously on the hunt for new blends and brands to offer you a one stop shop for all your beverage needs!
Check out some of our other categories:
Delivery: FREE standard delivery for orders above £30 (to the UK). Next working day delivery is available, please see checkout to see service available and pricing.
Returns: We offer a 30 Day money back return policy on items returned in their original condition.
Coordonnées de contact
Royaume-Uni
- info@stormbrew.co.uk
- stormbrew.co.uk
4,8
Excellent
3 k avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great job ☕️☕️☕️☕️☕️
28 novembre 2024
Simply the Best!!
This is the easiest way to order coffee and so quick. In fact only had to go one day without Espresso!!! Hoaws that for great and quick service!!
5 décembre 2024
Usual Excellent Service
As usual, goods arrived very promptly and just as expected. Recommended.
27 novembre 2024
Decent price & delivery on time
26 novembre 2024
Great except for this: 'You pulled a (wrong) mailing address from GooglePay'
My initial reply is below. I understand now that this is a Google Pay problem and not a problem with Stormbrew. I have used your service prior to this without a problem and have been very pleased with it. So, I am changing my rating to the one I would assign without this recent frustration.
When I checked out, my mailing address was (apparently) set to an old address of mine in the US when I chose Google Pay for payment. I actually chose a card with a UK address to pay, but I hadn't noticed that the shipping address had been set (when?) to my old US address. There should have been _some_ feedback or query to ask if I wanted to use that address as my mailing address. Now I have spent nearly £100 on coffee pods that are going to a country and an address where I no longer live.
1 décembre 2024
Réponse de Stormbrew
Dear Eric,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the inconvenience you’ve experienced with your order.
When using payment methods like Google Pay, the shipping address is automatically populated based on the information stored within your payment account. Unfortunately, we don’t have control over the address selection process within Google Pay or the ability to prompt additional address confirmation during checkout.
We always encourage our customers to double-check their shipping details before completing an order to ensure everything is accurate. However, we completely understand how this could have been missed and empathize with your frustration.
Thank you for your understanding, and we hope to serve you again under better circumstances.
Best regards,
Stormbrew Team.
Excellent packaging
Excellent packaging. The packs of loose pods were contained within a firm cardboard delivery box and arrived in original condition.
3 décembre 2024
Good pricing on genuine items delivered…
Good pricing on genuine items delivered quickly.
2 décembre 2024
Quick efficient service at reasonable…
Quick efficient service at reasonable price. Will certainly use ungainly.
25 novembre 2024
Excellent service
Excellent service, website easy to use, good range if pods at great prices and prompt delivery well packed.
25 novembre 2024
Good coffee at a reasonable price
Good coffee at a reasonable price, and prompt delivery.
25 novembre 2024
The products I recieved were excellent…
The products I recieved were excellent and nice flavoured coffees. The only downside was it was sent out on a 48 hour delivery but the parcel took 7 days in total to arrive.
27 novembre 2024
100% above and beyond definitely was so easy to place my…
It definitely was so easy to place my order but mostly getting an update for when I will receive my order a received my order through the Royal Mail and the young lady who delivered the big box brought it in and put it on my kitchen table for me which I thought that was ever so kind
Kindness regards
Helen Williams 😊
30 novembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.