The customer service is amazing. I was questioning why my item was taking so long to ship - it was because of the manufacturer. However, when I submitted the email, I received a response within 24 hou... Voir plus
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Easy website to shop and good products. The only reason why I’m giving it a 4 star it’s because when they ask for your email at the beginning for a discount on first purchase, it’s deceiving. It looks... Voir plus
Strolleria's website features a price match guarantee, but after emailing back and forth, they did not honor it. Very disappointing. Would have preferred to support this smaller business vs. a big box... Voir plus
The customer service team was so helpful on my journey! I had no idea where to start and they pointed me to some awesome blogs that narrowed down to a few top picks. Once I was between a few they were... Voir plus
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À propos de l'entreprise
À propos de Strolleria
Écrit par l'entreprise
Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.
We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.
Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.
We believe better information leads to better choices—and happier families.
Coordonnées de contact
55 Montgomery St. Ste. 2, 07109, Belleville, Etats-Unis
- cs@strolleria.com
- strolleria.com
4,0
Bien
44 avis
N'a pas répondu aux avis négatifs
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Updated on 2/6/26
Update: After reaching out to Strolleria's customer service about the lost order, they are now sending me a replacement order. My experience with Kyleyn at Strolleria was great and I've changed my rating accordingly
My order is now five days late, probably due to winter weather, but I haven't had Strolleria reach out about the delay, acknowledge the delay, or tell me when they expect my package will now be delivered.
20 janvier 2026
Réponse de Strolleria
We’re sorry for the frustration caused by this delay — we understand how disappointing it is to be waiting longer than expected for an order, especially when you’re relying on timely delivery.
To provide some clarity, your order was placed on January 20th and shipped the following day, January 21st. Tracking information was sent to you less than 24 hours after the time of purchase so you could follow its progress in real time. Unfortunately, severe winter weather has caused widespread FedEx delays that are outside of our control, and this shipment appears to be impacted by those conditions.
That said, we absolutely understand your concern and appreciate you bringing this to our attention. While carriers don’t always proactively notify customers of weather-related delays, we’re more than happy to assist in monitoring the shipment or reaching out to FedEx on your behalf for updated delivery expectations.
Maybe get the swaddle at birth
I have a 10week old baby. I tried the swaddle to help with keeping baby’s hands from wander during sleeping. The swaddle was not very helpful.
14 janvier 2026
Reliable, good shipping time, good options on baby gear
Fast shipping, found exactly what I wanted for the price I wanted. My third big purchase from this store
29 décembre 2025
I reached out to customer service with…
I reached out to customer service with a question and they got right back to me. You had the stroller in the color we wanted and I couldn't find it anywhere else.
7 janvier 2026
Although it took more time to arrive…
Although it took more time to arrive than I would have liked, the little rocker is adorable and the gift was loved by the little one.
2 janvier 2026
Very delayed shipment
Took no accountability for an order being very delayed. I would have ordered from elsewhere if I knew it would take that long and my kids would have had their toy for Christmas .
20 décembre 2025
I do not like the return policy
I do not like the return policy. This was a gift and I have no need for a store credit. It would not ever be used.
20 décembre 2025
The order arrived quickly
The order arrived quickly. It was fairly easy to put together. Quality decent - not like the old days, but good enough. Very cute 4/1 toy.
12 décembre 2025
Great
Arrived quickly. Easy to follow instructions to put together. Seems to be good quality This is a gift for my grandson and I think he will love it
12 décembre 2025
Bought Doona stroller
Bought a Doona stroller for my Grandson and his wife. They said it was awesome and easy to put the base in their vehicle.
Thanks Strolleria, your company made this purschase quick and easy.
11 décembre 2025
The order came quick, within a few days.
Car Seat Approved Infant Jacket
They have a nice variety of items. I am happy that the purchase was easy to order. Also, I am happy that the order came quick, within a few days.
9 décembre 2025
Fast shipping and great quality tent
2 décembre 2025
Super prompt response and fast shipping…
Super prompt response and fast shipping — arrived in just 3 days! Product was exactly as described. Other websites were sold out, so I was thrilled to find it available at Strolleria.
25 novembre 2025
The product I purchased is the X-Large…
The product I purchased is the X-Large portable bathtub for my grandson. It arrived in a timely fashion. The bathtub is perfect for him.
25 novembre 2025
Even the shipping company FedEx lost my…
Even the shipping company FedEx lost my package Strolleria knew they always lose package so I bought shipping protection and received new package in a week
13 novembre 2025
Never received my package and their…
Never received my package and their communication it’s poor, they are not helping solving this problem, despite the fact that I even bought insurance
14 novembre 2025
Knowledge Staff & Fast Delivery
The customer service team was so helpful on my journey! I had no idea where to start and they pointed me to some awesome blogs that narrowed down to a few top picks. Once I was between a few they were super quick to respond and explain the true differences. I finally placed an order on a Wednesday and it was at my doorstep by Friday that same week!!
17 octobre 2025
Avis spontané
Réponse de Strolleria
Thank you so much for sharing your experience! We’re thrilled to hear our team could make your search for the perfect gear easier and more enjoyable. Our goal has always been to help parents feel confident—not overwhelmed—by offering honest guidance, helpful resources, and fast delivery when you’re ready to order. It means a lot to know that our blogs and quick responses helped you find exactly what you needed. Welcome to the Strolleria family, and thank you for letting us be a part of your parenting journey!
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