The customer service is amazing. I was questioning why my item was taking so long to ship - it was because of the manufacturer. However, when I submitted the email, I received a response within 24 hou... Voir plus
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Easy website to shop and good products. The only reason why I’m giving it a 4 star it’s because when they ask for your email at the beginning for a discount on first purchase, it’s deceiving. It looks... Voir plus
Strolleria's website features a price match guarantee, but after emailing back and forth, they did not honor it. Very disappointing. Would have preferred to support this smaller business vs. a big box... Voir plus
The customer service team was so helpful on my journey! I had no idea where to start and they pointed me to some awesome blogs that narrowed down to a few top picks. Once I was between a few they were... Voir plus
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À propos de l'entreprise
À propos de Strolleria
Écrit par l'entreprise
Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.
We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.
Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.
We believe better information leads to better choices—and happier families.
Coordonnées de contact
55 Montgomery St. Ste. 2, 07109, Belleville, Etats-Unis
- cs@strolleria.com
- strolleria.com
4,0
Bien
44 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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I ordered a stroller for $130
I ordered a stroller for $130, they canceled it and said my card was flagged as fraud randomly. When I checked I saw the transaction pending/taken on my card and several days later checked my statement again and I got a refund form them. So I dont believe it was flagged as fraud. They said I can repurchase the stroller but when I looked they relisted the stroller up by $1,000. They must have listed it as a wrong price and lied about the fraud to cover their mistake. The whole scenario rubbed me wrong way. But luckily I was able to find the same stroller as an open box on goodbuybaby for over 75% off! Strolleria is ridiculous and not an honest company. I would not recommend them.
5 mai 2025
Avis spontané
Shady marketing tactics to attract…
Shady marketing tactics to attract customers
Very simple: they lower the price of the products, so you purchase it, they cancel and offer a coupon. DON'T WASTE YOUR TIME WITH THIS COMPANY.
We bought a travel system at a great price, we returned a previous one we bought from them because we don't need 2, then, they canceled our purchase alleging "pricing Error" and offered a coupon. net net, we had a loss because we returned our previous travel system trusting on those amateurs.
21 avril 2025
Avis spontané
DO NOT order from these con artists
DO NOT order from these con artists! There are much better reputable sellers out there. If there are any issues with your order, these slimy people will weasel their way out and make it impossible to cancel your order.
I made a mistake ordering an accessory to a stroller here instead of ordering direct from the manufacturer to save on shipping costs. They did not tell me at the time of order that the order would be delayed for 6 weeks. When they reached out, they promised a mid July delivery. I did not complain because I had a trip scheduled for the end of July where I would need this accessory. However as the trip date neared, I reached out again for the status and they said it’s dependent upon the manufacturer. They didn’t even have the item on hand. When I asked to cancel the order, they refused to and stopped responding. Terrible customer service
TLDR: don’t order here, use someone else. If there’s anything wrong, support is nonexistent.
26 juillet 2024
Avis spontané
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