Great service, help and advice from my initial phone call to enquire about buying beer through to the ordering process and then the collection, where again we had superb help and advice from one o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... Voir plus
Great atmosphere and brilliant bands and djs on Saturday afternoon/evening of Malty Story festival. Would have liked more food choices for the festival as everyday menu is fab and there were only limi... Voir plus
Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.
Coordonnées de contact
Stroud Brewery, Kingfisher Business Park, London Rd, Thrupp, GL5 2BY, Stroud, Royaume-Uni
- 01453 887122
- beer@stroudbrewery.co.uk
- stroudbrewery.co.uk
4,7
Excellent
268 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the nettle beer
Love the nettle beer! Fast shipping, great packaging , easy to order. Will Buy again. Boyfriend is very happy with his gift.
15 avril 2023
Réponse de stroudbrewery.co.uk
Hello, Thanks for taking the time to leave us a review, glad to hear you love Stinger! Many Thanks - Stroud Brewery
system needs a look
system needs a look - I had ordered for pickup from the brewery - had an email saying order out for delivery - then another apologising - then one saying the order was ready for collection. Went in to collect and they had no record of the order - I showed the note that it was ready and they - after 15 minute delay and a request for me to sign paperwork before they would give it to me - gave me the order.
7 avril 2023
Réponse de stroudbrewery.co.uk
Hello David, Thank you for bringing this to our attention, we are now aware of this issue, and have put measures in place to stop this happening again. Sorry that you had to wait for 15 minutes and for any confusion that may have been caused. I hope you managed to enjoy your beer in the end. Many Thanks, - Stroud Brewery
Happy customer
Easy to order online, good communication, order ready to collect on-time, excellent service and product.
29 mars 2023
Réponse de stroudbrewery.co.uk
Hello there, Thanks for taking the time to leave us a review, glad to hear you love our beers. Many Thanks - Stroud Brewery
Réponse de stroudbrewery.co.uk
Hello Phil, Thanks for taking the time to leave us a review. I'm glad to hear you're enjoying our beer. Many Thanks - Stroud Brewery
I have a subscription for the IPA
I have a subscription for the IPA. It is a beautiful, well balanced organic beer. Great delivery service. And a B Corp. What more can I say!
22 mars 2023
Réponse de stroudbrewery.co.uk
Great News Jeff, I'm glad to hear you love our IPA, thank you for being a subscriber! Cheers - Stroud Brewery
You were fine but the delivery not so…
You were fine but the delivery not so good. Got an email just after 9.00 am telling me it would come between 13.07 and 14.07. But I had already left to walk the fells. When I got home it was on the doorstep but the delivery email said it was in the porch which I do not have. The photo was a view up the street with no sign of my dwelling. Fortunately it was not raining!
21 mars 2023
Réponse de stroudbrewery.co.uk
Hello Malcom, I'm sorry to hear that your delivery experience was so poor. As we use a third party delivery company we have very little control on how they make deliveries. I will share your experience with our DHL contact. I hope you got to enjoy your beer in the end. - Stroud Brewery
Réponse de stroudbrewery.co.uk
Hello Adam, Thanks for the lovely review, glad you enjoy our organic beer, Many Thanks, Stroud Brewery
great bear and communication via chat…
great beer and communication via chat feature on website.
21 mars 2023
Réponse de stroudbrewery.co.uk
Hello Joe, Thank you for your review, glad you're enjoying the beer. Many Thanks, -Stroud Brewery.
Réponse de stroudbrewery.co.uk
Hello Philip, Thanks for taking the time to leave us a review, always great to hear, hope you are enjoying the beer! Many Thanks - Stroud Brewery
Efficient service and great products.
10 mars 2023
Réponse de stroudbrewery.co.uk
Hello Fiona, Thank you for your lovely review, always great to hear. Hope to see you soon. Many thanks - Stroud Brewery
Met up with friends for lunch
Met up with friends for lunch, ordered the What’s Greg having.This was the avocado ,sour dough toast and tomato salsa I also ordered the bacon .Bacon was good toast was cold avocado was unripe and tasteless. Tomato salsa was just tomatoes cut in half. Not impressed it was boring and not worth the money .I did tell the staff who didn’t seem to care so won’t be going back
15 mars 2023
Avis spontané
Réponse de stroudbrewery.co.uk
Hello Pipa, Hope you are well, I'm very sorry to hear that you had such a bad experience, which we would be interested in speaking to you about. If you could email our bar manager, Ben: benhudson@stroudbrewery.co.uk He'll get back to you as soon as he can. (He's Currently on leave until next week). - Stroud Brewery.
Quality quality quality
10 mars 2023
Réponse de stroudbrewery.co.uk
Hello Ben, Thanks for the lovely review, Hope to see you soon! 🍻 -Stroud Brewery
Lil LOL is a great tasting lager and…
Lil LOL is a great tasting lager and the fact that it was a waste warrior item makes it for me a great buy…thank you stroud brewery
14 mars 2023
Réponse de stroudbrewery.co.uk
Hey Andy, Thanks for your lovely review, and helping us to reduce waste. Glad to hear your enjoying Lil'Lol, Many Thanks -Stroud Brewery
Lovely beers and quick to arrive
Lovely beers and quick to arrive. Excellent quick customer service too
22 février 2023
Réponse de stroudbrewery.co.uk
Thanks for the lovely review Tony, glad you're enjoying the beers. Many Thanks!
Top quality service
Hopefully I’ll get a freebie due this review…….top drawer service, no complaints at all
27 février 2023
Réponse de stroudbrewery.co.uk
Hello David, Thanks for the lovely review, hope to see you soon.
Stroud brewery is amazing
The website is really easy to use. We love visiting stroud brewery as the atmosphere is amazing.
13 février 2023
Réponse de stroudbrewery.co.uk
Hi Paula, thanks for taking the time to leave us a review. Glad you found our website easy to use. Hope to see you soon - Stroud Brewery
Réponse de stroudbrewery.co.uk
Hi Dan, thanks for leaving a review. So glad you've enjoyed the beers. Hope to see you back for more soon! - Stroud Brewery
Réponse de stroudbrewery.co.uk
Thanks for leaving us a review - we really appreciate it! Hope to see you back for more soon. - Stroud Brewery
Easy to order and collect 20ltr OPA…
Easy to order and collect 20ltr OPA bin. Tasted good too!
3 février 2023
Réponse de stroudbrewery.co.uk
Hi Steve, so glad you enjoyed the beer! Hope to see you back for more soon! Many thanks
Great beer and a fantastic price
Great beer and a fantastic price. It’s a shame your currier left my beer on my doorstep for 6 hours.
28 janvier 2023
Réponse de stroudbrewery.co.uk
Hi Darren, thanks for leaving a review. Glad you enjoyed the beers. But we're so sorry to hear about your experience with our courier. We hope to see you back for more soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.