Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Stryd is Paygen's Pay By Bank product — accept ACH e-check payments straight from your customer's bank, verified in real time by Plaid. No card networks, no chargebacks, no guesswork.
Sheridan, 82801, Sheridan, Etats-Unis
4,0
9 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Smooth API integration
Integrating the API into our custom checkout flow was incredibly straightforward. Webhooks are reliable, and the sandbox environment made testing the bank transfer flows painless. Excellent developer documentation.
Otherwise, we have been using STRYD for a while now and it has been easy to manage. The bank payments go off without a hitch and the verification process gives us added confidence.
We've had a positive experience so far. Transactions have been reliable, and the system is simple enough for both our team and our customers.
Great infrastructure, wish onboarding was faster
The low-fee ACH processing has been a massive win for our subscription billing service. The only downside was the compliance and onboarding process took a few days longer than expected, but customer support was communicative throughout.
Reliable and Straightforward Everything has worked as expected so far. The payment process is simple, and I like that customers can pay directly from their bank without any unnecessary steps.
The service works well for bank payments, although I had a few questions during the setup. Customer support was helpful and answered them clearly.
We switched our WooCommerce store to Stryd for our high-ticket items to bypass traditional credit card fees. Saving over 2% per transaction adds up fast when you're moving volume. The Plaid integration is seamless, and customers trust the checkout flow.
Pay By Bank has made it easier to collect payments.” Transactions have been reliable and easy for our customers and us.
I purchased a Stryd Next Gen which suffered a complete hardware failure within the first 6 months. The device no longer broadcasts any Bluetooth signal and cannot be detected or paired with any watch or phone.
I have spent over one month following all troubleshooting steps requested by Stryd support: multiple devices (Garmin and COROS), different phones, full resets, official app pairing, and independent BLE scans (LightBlue). The device simply does not emit BLE.
Despite this being a clear hardware failure within warranty, Stryd has not offered a replacement or refund. Instead, they keep insisting on video calls and repeated demonstrations, which do not change the fact that a device that does not broadcast Bluetooth cannot be paired by definition.
As an EU consumer, this experience is unacceptable. EU law is clear: failures within the first 6 months are presumed manufacturing defects and must be resolved efficiently.
At the time of writing, the issue remains unresolved. Very disappointed with how warranty cases are handled.
Réponse de Stryd Pay by Bank
Hello,
We believe this review has been posted on the wrong company profile.
PayGen's **Stryd** is a payment platform that provides ACH, eCheck, and card processing solutions for businesses. We do not manufacture or sell the **Stryd Next Gen** running power meter or any Bluetooth hardware products.
Based on your review, it appears you intended to review the manufacturer of the Stryd running device rather than our payment services.
We kindly ask that you verify the company profile and post your review on the correct Trustpilot page so it reaches the appropriate business.
Thank you.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
