Very poor customer service. They sent the wrong item which they admitted to then expected me to have to pay to send it back. I would not recommend buying from them
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Lisez les avis des autres
Ordered 3 items and stated it was delivered by royal mail. No one was home, they didnt leave it with a neighbour and my order was not left! Sent lots of emails and all they have said is not their faul... Voir plus
Terrible customer service my parcel was dumped in my garden and stolen in which I got In touch with the customer service and they told me to get InTouch with the police so I did and they gave me a lo... Voir plus
I’m really happy with my order. Had free delivery when I bought a black slim-line gilet, and was not a bad quality for the price I paid. Going into the likes of other store retailers, the price... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dress like a celebrity, Shop Now latest affordable trendy Dresses Tops Bodysuits Jeans.Perfect online store for womens fashion. Delivery on us what ever you Buy
Coordonnées de contact
2 Back Chapman Street , NE6 2XX, Newcastle Upon Tyne, Royaume-Uni
- Sales@styledup.co.uk
- styledup.co.uk
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Unhelpful customer service
Unhelpful customer service, I paid to return my order as it was to short to the address provided, I tracked it and they received it 2 days later, it’s been over 2 1/2 weeks and I’m not getting anywhere with a refund 😡 I don’t recommend buying from this company.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
Order a coord prior to Christmas and when it arrived it had a faulty zip. Trying to return was a nightmare as communication is poor and they are still refusing to provide a full refund for the shipping costs and also reimbursement for the cost of return. This is a clear breach of the consumer rights act.
It is now Feb and I'm still trying to resolve
They do not care and honestly, the quality of the clothes are not worth your time.
Please AVOID this company
I ordered a coat from this company, coat arrived slightly later than stated but that was not a problem.
Coat came, didn't suit or fit so paid the £8.50 to return cost at my cost. This was returned on the 19th of January and received on the 20th of January as tracked delivery via royalmail. They keep coming back with an automated email, until today when I recieved an email, that looks like it has been composed by a child with lack of grammar.
It stated you have opened an enquiry with your payment provider, so contact them. This is obviously what this company want, someone else to refund whilst they get the returned items and the money.
Absolute scam of a company and the coat was £90, absolutely not worth the money. Save yourself the money and headache and stay away from these scammers 😡

Réponse de Styledup.co.uk
AVOID!!!!!
AVOID!!!!!
Having to go through payment provide to obtain a refund received a co/ord and one trouser leg is longer than the other sent a photo in to inform them the outfit is faulty was asked to return item they are now refusing to refund by saying I have worn the outfit… yeah with one leg longer than the other 🤣🤣🤣🤣
Refusing refund
Ordered a coat on 12th. Paid special delivery and received it on 13th. Returned the coat on 14th. No refund after nearly 3 weeks. Provided proof of return which clearly shows their address. Same address which is on their website.
0 stars ..dont buy from Here !
0 stars ..dont buy from Here !! did my research company doesn't seem to exist anymore on any online forms ..you can't return stuff because the return address seems to be void ... the stuff takes weeks to arrive .. avoid avoid avoid ..something off with the whole business . The reviews are shocking .. there is a red flag with the return policy and the address ..
Awful customer service or should I say…
Awful customer service or should I say robot. Waiting for refund they don't communicate they lost alot of custom from us now my daughters shop elsewhere.
The clothes from styled up are so comfy…
The clothes from styled up are so comfy and gorgeous it's unreal, I ordered a few gym sets and they are flattering, I also ordered a tracksuit and it is so cosy and comfortable and the colour is stunning and will suit anybody, I am in love with the faux fur coats and even the trainers are comfortable and match with most outfits I have tried them on with. I recommend this brand it is amazing and you get what you pay for, good work well done styledup 🩶
Avoid!!! Product description is false!
Avoid!!!!
If I could give 0 I would have.
I’ve recently purchased the long puffer down coat.
In the description it says water resistant. I can confirm it’s definitely not water resistant. I’m really disappointed with this as it was one of the reasons that I purchased the coat.
Paying £90 or £180 when not in the sale you’d think you were getting a good quality coat and I don’t think I have. The product description does not reflect the product
I paid £86.99 for a coat as got 10% off due to first order, and they are willing to give 10% £8.69 back which isn’t going to get me a new coat.
To say I’m disappointed and super upset is an understatement. Wasn’t a cheap coat!!
Complete Scam
Complete Scam. Wish I had seen reviews. I brought 3 tracksuits, was told it was delivered, the tracking shows the parcel on top of a wheelie bin. I must add, not my wheelie bin, not my address and none of the neighbours. I have now told StyledUp around 10 times I have no parcel but customer service seem to know better than me regards my address and have said it’s delivered… I must add the emails received had no punctuation, no capital letters, spelling errors and no signature/contact details. I am now out of pocket and have been told if I want a refund to return the parcel I have never received. Refused a refund and keep getting the same copy and paste responses, all claiming I have the items… which I do not. Looking at the reviews it seems the quality is shocking and the constant social media videos of models in the clothes is possibly the most cringe worthy I have ever seen. Feel very silly and got egg on my face. Spend your money elsewhere like Pink Boutique.
Poor quality
Bought coat for Xmas. Daughter worn twice. Big hole on inside arm. Contacted them response was nothing can be done
Bought a burgundy set with some white…
Bought a burgundy set with some white stripes on, no washing instructions on so washed on a cool wash all the dye ran into the white detail so it's ruined but they can't seem to tell me how I was supposed to wash it without this happening and won't refund because it's been worn, waste of £50 I wish I would of done more research on this company before I purchased will NEVER BUY FROM HERE AGAIN AND WILL WARN MY FRIENDS AND FAMILY, TOTAL RIPOFFS
Very poor customer service.
Very poor customer service.
Bought a product as a Christmas present and the product had a rip on the hood. All the company could offer is 15% refund. Shocking!
Awful!
Awful!! Was sent clothes that are really awful quality , the buttoned up sets with pants look like pjarmas ! Ordered 4 sets, wasn’t even told one was not coming was just sent a note in my order saying out of stock when it arrived. Then the other 3 I had to send back and pay £7,50 for the return with evri due to the weight of the parcel!! When parcel got back to them they said they only recieved part of the order and give me part refund even though I have proof of returning the whole thing. Many many emails and no reply about my refund. Looking at all the other reviews everyone having same problem!!
18 days
Just how long delivery took, and when I emailed said ot because it was on pre sale, which when I made the order I have the email to say your order is being packed and will be on its way, so was disappointed as it was a Christmas present, but very happy with the coat
Very poor quality
Washed the tracksuit following washing instructions. The colour has ran ruining all the other clothes. Very poor quality items
ZERO STARS - AVOID!
ZERO STARS! AVOID!
AVOID!
You will not receive your items, nor any updates. They will change the terms of sale, claim your order is “pre order” and make up dates. Even if an item isnt showing as pre-order on the website.
They’ll ignore your requests for a refund, and encourage you instead to pursue charge backs/disputes with your card issuer.
Theres many comments on this page i wish i had of seen before ordering - Scam is lightly put. 👍
Dont do it! Go elsewhere, anywhere but here!
Wish I could give zero rating
Wish I could give zero rating. They sent incorrectly labelled jacket, so it was too big. Advised to return via tracked Royal Mail. Received refund for the jacket but no refund for delivery charge or £11.25 cost of return. ATM I’m out of pocket for their mistake. Also keep saying they are looking into my complaint then nothing. I’ve asked for the contact details of their complaints dept or a senior manager but nothing. Avoid ordering from them, if there is a problem (even on their part) you risk losing your money.
DONT BUY OFF THIS COMPANY - styledup bad bad bad
If there was a minus I would give that to them. They are an awful company DO NOT PURCHASE from these ! I brought a tracksuit for my daughter. She wore it once and it broke The press stud come out of the material. Told them and they said I could not return as it had been worn. I brought two more before it broke and realised how bad they were so are now going to return these 2 tracksuits. But be aware. The return period is only 14 days. Not extended for Christmas. You the buyer have to pay for the return. And they don’t have faulty goods back even if faulty. Never experienced a company like this. Read the small print and take on the bad reviews because I personally don’t give negative reviews lightly.
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