Styledup Avis 

I ordered a coat for £70, it cane on 27th December. It was fitting too close, so I packed it to return, I couldn't return as I got sick with a terrible chest infection and couldn't go out. January when I wrote them , no response from the website portal, I did twice. I later found an email and explained that I want to return the item which was in original packaging. They said 14 days pass and I cannot return, that they have strict return policy of 14 days, now I'm left stuck with a coat that cannot fit. Useless company. Beware, their sizes are run small. I did not had to try on the coat to know it was too small. BEWARE OF STYLEUP . DONT BUY.

i ordered the drape top and trousers two price set in beige and i have never experienced a quality like this it was so thick and non see through and definitly how it looked on the picture honestly cant wait to wear it on my birthday

Awful company- DO NOT USE!

I ordered a coat and the one they sent me was different from the images on the website- I emailed them with photos as proof and they still were insisting they had sent me the item I ordered! Even though it was clear from the photographs it is not the coat I ordered! All they say is to return the item if you don’t want to keep it but this would have been at my own expense! Awful customer service, no acknowledgment they had sent me a different coat! Which is cheaper material and different design! Avoid at all costs!!!!

I was bought a puffer jacket from styled up for Christmas and after a month it started falling apart. I emailed & got a reply from Caitlyn to say that I was outside of the refund time frame. I went back to her to tell her that I wasn't looking for a refund, the item was faulty and I would like a replacement. A £98 coat shouldn't fall apart in a month. She replied with:
The item has been worn, used and damaged, we cannot accept it in a return, please do read our return policy.

Short, rude & terrible customer service.

Wouldn’t even give one star if I had a choice. Awful customer service or lack of it. Spend over £100 got a faulty coat. Had to pay for return. Was promised a refund on the postage after that ignored my messages and that’s that. Nothing after no replies.

I bought a puffer jacket for a female relative. It was too short so planned to return and get a refund.
The emails that I received from Caitlin indicated standard procedure as in return with the original tags and a refund will be received.
I sent it registered post, it was signed for. I have a copy of the signed for receipt by the Royal Mail. The follow up communication with Styled up stated that although they signed for it, they didn’t have it so won’t refund. What kind of crap is that. Take that up with your staff, I had done the part that they asked. Absolute shambles and false customer service. So they not only have my money, but there product back to sell again. This matter will be resolved one way or another.

I don’t understand why this business has so many bad reviews…recently bought a jacket and some faux fur platform Shoes and I am in love ! So trendy, so unique and most of all such good quality. Ordered the day before and it arrived the next day with Royal Mail. Don’t read the bad reviews ! I will be buying of them again in the future 10/10 💗

One star is too many this company is a scam do not order from them they take your money and DO NOT SENT OUT any items and blame it on the Royal Mail . They refuse to refund you I now have to go through my bank to get money back for goods I paid for and not received. DO NOT USE THEM AND GET CONNED.

So disappointed I wish I had read the reviews before purchasing! My husband wanted to buy me a new coat for Christmas so I searched for ages and came across Styled Up on Instagram and thought it looked great. I ordered a black Puffer coat for £45 and when it came I was happy with it. I wore it 3 times and on the third time my husband noticed a rip under the arm! It was on the seam too and I was surprised it had happened after only 3 wears. I contacted customer service after Christmas but they have been very unhelpful and dismissive and said I could return it providing it had tags on and was unworn?! So basically they don't want to know unless they are getting the goods back in pristine condition but if you are sending something back because its usually not right for some reason! I told them I was disappointed with their response but they haven't replied and don't want to know. Avoid this company at all costs!

Faulty item. Refused to refund or exchange... wish I'd read these reviews before I bought anything from them! Total fraudsters.

I ordered a coat for 69 pounds and at first they gave me a tracking number oddly when I tracked it they had sent it back to the sender I then contacted them and they said that I had given them the wrong address so I double checked the address was correct so I said I don't want to pay for redelivery as the address was correct she then said I could get a refund but after that they sent me to messages saying I have to pay for redelivery but not actually telling me how to pay for redelivery they didn't refund me neither did I receive the coat they are now blanking my emails and not responding NEVER ORDER FROM THIS SIGHT I AM GOING TO FIND A WAY TO REPORT THE SIGHT

Item come and it’s the worst quality ever come ripped I thought I’ll fix it and keep it within one wear it’s all frayed I spoke to customer care who said it’s not there problem it’s mine, avoid at all costs

Coat was not delivered so I complained to customer services but I was told by Caitlin that if I think my parcel has been stolen then to call the police. The parcel hasn’t even been delivered so not quite sure how I can call the police on an item that was stolen when it wasn’t delivered in the first place? My emails are now being ignored. Do not care about consumers rights. Never buy from this company!

Lovely coat which actually feels of good quality, however a popper fell off on the second time of wearing it, and the inside of the popper was clearly faulty and had broken away. Contacted the company for an exchange and they told me I couldn’t have one as the coat was worn. Twice and faulty?! They have ignored every email since and my Dad fixed the cost. It’s such a shame because I would have left a great review of the item if their service was just at the basic statutory rights level! They don’t care about any laws in place and I just can’t leave it alone - will be reporting them.

Worst Shopping Experience!
I wish I had read all the reviews before buying a jacket for my daughter from Styled UP. I ordered a Puffer jacket for her birthday present worth £45, thankfully I opened the jacket to pack as a gift and noticed it's ripped. I contacted customer services who said to return the jacket but as a track and trace because they they may not receive the jacket, they said they will refund the full amount. I spent another £12.15 pence sent a receipt to them and asked to pay this along with the jacket price as this was a faulty item so could not have kept it any ways. They only refunded me the jacket price but not the postal charge. Now not replying to my emails. I will NEVER BUY anything from them again and will warn all my friends and families to stay away from them.

Awful. Jacket was sent damaged with huge slit inside the arm. Styledup claim to check items prior to sending out. DO NOT BUY FROM HERE. You will also not get a full refund and the customer service was extremely painful to deal with.

Coat delivered and smells of smoke
Awful
Waiting your contact from customer service

Partner brought me a coat for Christmas paid £90 zip gets stuck fur falls out it's really thin and cheaply made, the belt that is suppose to sit tight around the coat doesn't even do up where it's so baggy contacted them to send it back no reply as of yet. coat isn't worth £30 let alone nearly 100
Cheap cheap cheap

Awful experience payed next day delivery a week before Xmas as it was a main present for my daughter so it would arrive in plenty of time. It’s now 29th December and still hasn’t arrived 3 emails later no reply apart from a tracking number which is not traceable , avoid using this company

Ordered a coat for my step daughter as I thought it was what she wanted but when she opened it on Christmas Day she immediately said it’s a fake, don’t know how they get away with it as it’s a clear rip off of another brand and looks almost identical