Subcold Avis 

2 488
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivered as promised. Shelves are not adjustable as advertised, struggling to accommodate economic holding of wine/beer bottles, cans etc. Very noisy (rattling) on start up, settled down now. S... Voir plus

Noté 5 sur 5 étoiles

In order to prevent my hubby stressing over the fear of dehydrating in the current climate 🤔and the need to keep his Budweiser chilled I purchased the Subcold Cave50 solid door beer fridge in black f... Voir plus

Noté 5 sur 5 étoiles

Ordered a SubCold small fridge 85L for a home bar after 2 returned orders for a COMFEE home bar fridge from Amazon, which both turned up severely damaged. SubCold was delivered quickly and on the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a 180 bottle beer fridge Sunday they delivered Friday can’t ask anymore than that, thanks to the delivery guys who put it where I asked thanks to you all

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de réfrigérateurs
  3. Fournisseur de fontaines à eau

Écrit par l'entreprise

Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 488)

608 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing product !

In order to prevent my hubby stressing over the fear of dehydrating in the current climate 🤔and the need to keep his Budweiser chilled I purchased the Subcold Cave50 solid door beer fridge in black for the summerhouse and it is an amazing product ! It arrived well packaged and was delivered 2 days after ordering. I had read reviews expressing that the fridge was not as advertised and very noisy but what I received was exactly as described (black interior) and an acceptable 'hum' from the motor. I am delighted with this little fridge and highly recommend ! 👍

10 juillet 2026
Noté 4 sur 5 étoiles

Delivered as promised.

Delivered as promised.
Shelves are not adjustable as advertised, struggling to accommodate economic holding of wine/beer bottles, cans etc.
Very noisy (rattling) on start up, settled down now.
Sides of unit are very hot, presumably as its working hard in current UK heatwave conditions ambient 28 deg.
Does the job though, drinks nice and cold

8 juillet 2026
Noté 1 sur 5 étoiles

Warranty & Customer Service will do anything but fix.

Not entirely happy with their warranty process.

Brought a Subcold Cave-50 in April 2026. It started making loud noises, frosting & the entirely stopped working.

Filled out their warranty claim form 30.06.26. They came back and advise that they would send out a part based on what they think it is, to my home for me to fit at the back of my fridge.

Even though not comfortable with this, they assured that it didn’t need to be done by a technical / professional Engineer. I asked what the part was or what the suspected fault was, twice, and they kind of refused to answer.

They sent the part out, I replaced it, the fridge isn’t working again. It actually said on the instructions that this needs to be carried out by a professional, even though over email they said it was “simple”.
Reached out to them again 12.07.26 and they’re now asking different questions to assess the next steps of the warranty claim.

I brought this via Amazon, who has said I can return the fridge at my own cost and then have a refund & the postage refunded after.

I thought I’d try Subcold’s Warranty first, instead of claiming back costs. All I can see after the numerous emails exchanged is that they will do anything with no proper assessment but simply guesses, to replace different parts but not your actual fridge?

£150 for a fridge that broke down after 2 months and in this heat without a mini-fridge that they’re turning into a one month repair at this rate.

DO NOT BUY.

It’s a joke.

12 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

If you need a Drinks Fridge.... Start Here !!

Had it a week now and Amazing. Cooled so quick and working so well in the crazy UK heat. Thank you !

30 juin 2026
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Réponse de Subcold

Dear Paul,

Thank you for the fantastic review! We’re delighted to hear your drinks fridge cooled down so quickly and is keeping everything perfectly chilled during the crazy summer heat 🧊

It’s great to know you’re so pleased with it after your first week. Thank you for choosing Subcold!

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles
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Réponse de Subcold

Dear Pat,

Thank you for your lovely review. We’re so pleased to hear your freezer arrived quickly and that you’re happy with its compact size and performance.

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Fast delivery great comms regarding…

Fast delivery great comms regarding delivery time

29 juin 2026
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Réponse de Subcold

Dear Alan,

Thank you for your kind review. We’re delighted to hear your order arrived quickly and that you were kept well informed about the delivery time.

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Super speedy delivery and great quality product

Super speedy delivery - next day. Really pleased with my mini fridge - great quality and love the portability.

7 juillet 2026
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Réponse de Subcold

Dear Lynne,

Thank you for the brilliant review! We’re so pleased your mini fridge arrived the next day and that you’re happy with both the quality and portability. It’s great to know it’s been such a positive experience from start to finish.

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Fast delivery and easy set up

Fast delivery and easy set up. Fully stocked machine cooled to desired temp within 24 hours and has renained contant since.

6 juillet 2026
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Réponse de Subcold

Dear Simon,

Thank you for your great review. We’re pleased to hear your order arrived quickly and that the setup was straightforward. It’s also brilliant to know the fully stocked unit reached your desired temperature within 24 hours and has remained consistently cool since 🧊

Best Wishes,
Subcold Team

Noté 3 sur 5 étoiles

Delivery was tops but

Delivery was tops but - I had a problem and tried to call customer service !!!! Good luck with that

29 juin 2026
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Réponse de Subcold

Dear Customer,

Thank you for your feedback. We’re pleased to hear the delivery went well, but we’re sorry you had difficulty reaching our customer service team by phone. We understand how frustrating that can be when you need help. Our phone lines have been extremely busy recently due to peak season.

Please email us at sales@subcold.com with your order details and a brief description, and our CS Team will respond within 24 hours.

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Ordered a 180 bottle beer fridge…

Ordered a 180 bottle beer fridge Sunday they delivered Friday can’t ask anymore than that, thanks to the delivery guys who put it where I asked thanks to you all

29 juin 2026
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Réponse de Subcold

Dear Colin,

Thank you for your fantastic review. We’re delighted to hear your 180-bottle beer fridge arrived promptly and that the delivery team placed it exactly where you wanted. We really appreciate your kind words and hope you enjoy plenty of perfectly chilled drinks 🧊

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Really nice fridge very pleased

Really nice fridge very pleased, super quick delivery 👍

6 juillet 2026
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Réponse de Subcold

Dear Chris,

Thank you for your lovely review. We’re delighted to hear you’re so pleased with your fridge and that it arrived so quickly. We hope you enjoy keeping your drinks perfectly chilled 🧊

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

Kept informed of the delivery

Kept informed of the delivery. Box in perfect condition and undamaged

6 juillet 2026
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Réponse de Subcold

Dear Graham,

Thank you for your feedback. We’re pleased to hear that you were kept well informed throughout the delivery process and that your order arrived in perfect condition.

We really appreciate you taking the time to share your experience.

Best Wishes, Subcold Team

Noté 5 sur 5 étoiles

Best place for fridges of all sizes

I always get my fridges from Subcold - good quality, reasonably priced, delivery as stated on purchase. Thanks to all the Team who keep the "cogs" turning successfully

14 avril 2026
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Réponse de Subcold

Dear Customer,

Thank you so much for your continued support and loyalty to Subcold. We’re delighted to hear that you’re pleased with the quality, value, range of fridge sizes and reliable delivery service.

Your kind words about the whole team are genuinely appreciated — we’ll be sure to pass them on to everyone who helps keep the “cogs” turning!

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

I was very impressed with customer…

I was very impressed with customer service and their quick response to small issues .

30 juin 2026
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Réponse de Subcold

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear that our customer service team responded quickly and helped resolve the small issues efficiently.

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Noté 5 sur 5 étoiles

good product

good product, and great support from there back office staff

2 juillet 2026
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Réponse de Subcold

Dear Stuart,

Thank you for your kind review. We’re pleased to hear that you’re happy with the product and received great support from our back-office team.

We really appreciate your feedback and will be sure to pass your comments on to the team.

Best Wishes, Subcold Team

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