I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Voir plus
My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Voir plus
L'entreprise a répondu
fast shipping and what i like is that before they ship, they triple confirm that you are ordering the right part I wish all vendors did that instead of putting money first. A+++++++
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
112 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Incredibly responsive and equally a…
Incredibly responsive and equally a great resource for all things SubZero.
29 novembre 2025
Réponse : Subzeroparts
We really appreciate your feedback! Providing accurate information and responsive support is exactly what we aim for. Thank you for choosing us.
I should have received my part by now
I should have received my part by now, but I have not and have not received any reason why.
28 novembre 2025
Réponse : Subzeroparts
Thank you for your review.
Our customer support team responds to all requests within 24 hours. We did not receive any message from you regarding this order, so we were not given the opportunity to assist before this review was posted.
Shipping is handled by third-party carriers, and while delays can occur, we always take full responsibility for support and resolution on our end. Reaching out to us directly is always the fastest way to address delivery concerns.
We remain available and ready to help.
Réponse : Subzeroparts
Thank you! We’re glad the product and order information was clear and helpful. Accurate descriptions are very important to us.
Réponse : Subzeroparts
Thank you for your review! We’re happy you were satisfied with both the genuine parts and our customer service.
Réponse : Subzeroparts
That’s great to hear! Thank you for confirming everything was correct. We appreciate your feedback.
Réponse : Subzeroparts
Thank you! We’re glad the ordering process was easy and shipping was fast. We appreciate your business.
I added a new gaskets for my subzero…
I added a new gaskets for my subzero refrigerator doors and it was a perfect fit. The instructions were very good also
25 novembre 2025
Réponse : Subzeroparts
Thank you for your feedback! We’re glad to hear the gaskets were a perfect fit and that the instructions were helpful. We appreciate you taking the time to share your experience and are happy we could help get your Sub-Zero back in great shape.
Réponse : Subzeroparts
¡Muchas gracias! Nos alegra saber que quedó satisfecho con nuestro servicio.
Customer service was very responsive…
Customer service was very responsive and handled my return efficiently.
11 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for your feedback! We’re glad we could handle your return efficiently and provide responsive support.
Came Fast Fit Perfect
10 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thanks for the review! We’re happy the part arrived quickly and fit perfectly.
SZ Freezer door shelves
SZ Freezer door shelves. The serves was exceptional from finding the correct part to keeping me abreast of what was happening.
5 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for your kind words! We’re glad we could help you find the correct part and keep you informed throughout the process.
prompt response to emails
prompt response to emails. order was lost and immediately addressed and replaced by the company.
10 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for sharing your experience! We’re glad we could resolve the issue quickly and make sure you received the correct replacement.
Straightforward order
Straightforward order, fast shipping
I wish they had a branch and stock in Canada so we wouldn't have to pay high customs fees.
29 octobre 2025
Réponse : Subzeroparts
Thank you for your feedback and for your order! We’re glad the ordering process was straightforward and shipping was fast. We understand the concern about international duties and truly appreciate the suggestion. We’re always looking for ways to improve service for our international customers.
Great price and service
They had the part I needed and it was at the lowest price I could find. It arrived promptly and fixed my problem.
7 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for the kind words! We’re glad we could offer the part you needed at a great price and get it to you quickly. We appreciate your trust in us.
Delivery and return went smoothly
7 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for your review! We’re happy to hear both the delivery and return process went smoothly. We always aim to make the entire experience as easy as possible for our customers.
Responsive, communicative and polite service
From the original inquiry about the part to completion all of the communication with the company was perfect. There was a minor shipping issue. I got two packages instead of one. One was an incorrect part and one was the correct part. A pre-paid shipping label was sent as soon as I reported it. I got an apology right away and thanks when I returned it. Incredible in 2025!
3 novembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for such a detailed and thoughtful review! We truly appreciate you sharing your experience. We’re glad our team was able to resolve the shipping issue quickly and make the process easy for you. Your feedback means a lot to us.
Réponse : Subzeroparts
Thank you! We’re glad you were happy with the turnaround time and overall experience. We appreciate your support and your review.
They were very tentative and…
They were very tentative and communicative. It was a good experience
22 octobre 2025
Réponse : Subzeroparts
Thank you for your feedback! We’re happy to hear you had a positive experience and that our communication met your expectations.
A wonderful purchase experience
The purchase, correct item and fast delivery made this transaction first rate.
23 octobre 2025
Réponse : Subzeroparts
Thank you for the great review! We’re glad everything from the purchase to delivery went smoothly. We appreciate your business.
We got our parts on time and in perfect…
We got our parts on time and in perfect condition. Ordering was easy.
13 octobre 2025
Réponse : Subzeroparts
Thank you for your review! We’re glad the parts arrived on time and in perfect condition. We appreciate you choosing us.
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