I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Voir plus
My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Voir plus
L'entreprise a répondu
fast shipping and what i like is that before they ship, they triple confirm that you are ordering the right part I wish all vendors did that instead of putting money first. A+++++++
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
112 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse : Subzeroparts
Thank you! We appreciate your feedback and are glad you found our service fast and reliable.
Réponse : Subzeroparts
Thank you for your review! We’re glad we could get you the right part when you needed it.
Email communication is excellent
Email communication is excellent. Professionals at work. Fast delivery and OEM quality. Thank you!
11 octobre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for your feedback! We’re glad everything was fast and accurate. We appreciate your review.
Fast and accurate
4 octobre 2025
Réponse : Subzeroparts
Thank you for sharing your experience! We’re glad we could help you save both time and money and get your appliance back up and running quickly. We appreciate your review.
Saved my time annd money
Local SubZero service firm wanted 10 days to fix my fridge/freezer. I found the controller board I needed at Subzeroparts. I placed the order and it was quickly shipped. I installed the board and had it up and running in a total of 4 days and at a much lower price than having a pro come out.
6 octobre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for sharing your experience! We’re glad we could help you save both time and money and get your appliance back up and running quickly. We appreciate your review.
Réponse : Subzeroparts
Thank you for your review! We’re glad to hear the part was a perfect fit for your Wolf stove. We appreciate your business.
Excellent service!
Excellent service, communication, and support throughout the entire process! Thank you!
30 avril 2025
Réponse : Subzeroparts
Thank you for the great feedback! We’re happy to hear you were satisfied with the service and support throughout the process.
Subzero Control Panel
Control panel for Subzero BI42 came on time, new, and working—fast fix, thanks!
27 septembre 2025
Réponse : Subzeroparts
Thank you, Joe! We’re happy to hear your new Sub-Zero control panel arrived on time and worked perfectly. We appreciate your trust and look forward to helping again in the future.
Correct fit.
4 octobre 2025
Réponse : Subzeroparts
Thank you, Dave! We’re glad the part fit perfectly and met your expectations. Your feedback means a lot to our team.
Great resource for this DIY Sub Zero owner
Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auction site. Great instructions on website - helpful for diy fixes. Fixed it the first try. Great feature at checkout forces you to confirm that you have double checked the part number. Do your homework!
9 octobre 2025
Avis spontané
Réponse : Subzeroparts
We truly appreciate your detailed feedback! It’s great to know that our product descriptions and checkout system helped make your DIY repair a success. Thank you for choosing SubZeroParts.com!
Réponse : Subzeroparts
Thank you for the 5-star review! We’re glad the ordering process and delivery were quick and smooth. Your satisfaction is our priority.
Door seal arrived promptly was easy to…
Door seal arrived promptly was easy to install resulting in a like new door
25 septembre 2025
Réponse : Subzeroparts
Thank you, Merri! We’re thrilled the new door seal fit perfectly and made your fridge door like new again. Appreciate your trust in us!
I'm very happy to order spare parts…
I'm very happy to order spare parts here. Delivery is on time and the parts are original and come with instructions.
11 septembre 2025
Réponse : Subzeroparts
Thank you, Bakhodir! We’re so glad your experience was smooth and the original parts met your needs. We truly value your loyalty and trust.
Immediate delivery of OEM icemaker…
Immediate delivery of OEM icemaker receptacle. Expensive but the only option.
4 septembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you for your feedback! We’re glad we could provide the OEM part you needed with fast delivery. We appreciate your understanding and your review.
Réponse : Subzeroparts
Thank you so much! We’re glad to hear the part fit perfectly. If you ever need help finding another Sub-Zero or Wolf part, we’re always here for you!
It is the wrong part
It is the wrong part. There is a leg on the support and it is missing the bolt which supports the rack in the freezer.
31 août 2025
Réponse : Subzeroparts
Hi Sandy, thank you for your feedback. The part you ordered (7009399) is a full set of 4 retainers (2 left + 2 right), each with a built-in screw. The bolt is part of the retainer and not separate. If anything is missing or doesn’t fit, we’ll gladly fix it or replace it. Please contact us at info@subzeroparts.com - and we’ll also offer you 10% off your next order!
Part was readily found on the website
Part was readily found on the website. Order was processed promptly and delivery was timely.
27 août 2025
Avis spontané
Réponse : Subzeroparts
Thanks, David! We’re happy the part was easy to find and your order went smoothly. Fast, accurate service is what we aim for. Let us know if we can help with anything else!
I ordered the door hinge and was given…
I ordered the door hinge and was given the gasket. Now i have to determine where the error occurred and return the product.
3 septembre 2025
Réponse : Subzeroparts
Hi Eric,
Thank you again for your order and for bringing this to our attention.
After reviewing your case, we discovered that a single digit in the product number may have caused a warehouse mix-up. While this was an honest human error, we take full responsibility and already arranged shipment of the correct part.
We always strive to provide the highest level of accuracy and service, and we’re truly sorry this happened.
As a token of our apology, we’d like to offer you 10% off your next order. Please contact us at info@subzeroparts.com before placing it.
If you’re satisfied with how we’ve handled the issue, we’d truly appreciate it if you could consider updating or removing your review.
Thanks for your understanding and patience!
The item delivered as expected and…
The item delivered as expected and perfectly matches the Subzero refrigerator. The only thing a customer needs to do is to make sure the ordered item is the right part number for your Subzero.
5 septembre 2025
Avis spontané
Réponse : Subzeroparts
Thank you so much for your kind words! We’re glad the part fit your Sub-Zero perfectly. You’re absolutely right—double-checking the part number is the best way to ensure a smooth order. We appreciate your trust!
Needed information if the part I was…
Needed information if the part I was needing if it was the correct part for my 561. The 561 was not listed in the description field of the part but the part number matched what I have in the parts list for my 561. I sent request to verify and received a quick response That the part I need was the correct part listed.
31 août 2025
Réponse : Subzeroparts
Thank you, Randy! We’re happy we could confirm compatibility for your 561 model quickly. Your attention to part numbers really helps, and we’re always here to double-check any details before purchase. Appreciate your feedback!
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