Sunbasket Avis 

3 711
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Voir plus

Noté 5 sur 5 étoiles

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Voir plus

Noté 5 sur 5 étoiles

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Voir plus

Noté 4 sur 5 étoiles

The variety of recipes along with great and intense flavors keeps me coming back for more. Recipes are easy to follow and healthy. The only reason for 4/5 stars is there often is a non-organic ingre... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(3 711)

266 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The meals taste good and are healthy

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substitutions. Customer service helps us when there are issues. We have been with them for a long time.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality Meals, Reliable Service

Quality ingredients, a robust selection of meals, and reliable delivery make this service stand out. The website is also easy to use, making it simple to browse and customize meal selections each week.

22 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

Ingredients better quality than most…

Ingredients better quality than most competitors and generally appreciate their recipes. Some issues with not compensating adequately when recipes have missed repeatedly key items. If they were more understanding how frustrating that was and compensated appropriately then I would give a higher rating. Otherwise they provide a very helpful service.

6 juin 2026
Avis spontané
Logo de Sunbasket

Réponse de Sunbasket

Thank you for your feedback. We're glad to hear you've enjoyed the quality of our ingredients and recipes. We're sorry to hear that your experiences with missing items and the resolution process haven't met your expectations. We appreciate you sharing your thoughts and will pass your feedback along to our Customer Experience team as we continue working to improve.

Noté 4 sur 5 étoiles

I rated Sunbasket 5 stars for over 8…

I rated Sunbasket 5 stars for over 8 years. Recent changes reduced this rating to 4 stars, and that reflects loyalty and familiarity in addition to being easier for me to order and use Sunbasket than competitors. Recipe choices (especially Paleo) are very limited and not as interesting. Menu choices are reduced and other 5 star elements of their service is lower. Even submitting this review took multiple attempts.

25 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

We have been doing Sun Basket for…years!

We have been doing Sun Basket for years. I love the creative meals, the sauces, their spices, and the quality. I do not like that they do not supply a Wild Caught salmon. That is my biggest complaint!

19 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Very clean and fresh ingredients and…

Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Sunbasket. There are occasional issues with delivery/packaging and lately prices have risen, but that isn’t necessarily Sunbasket’s fault.

1 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Long time customer

Recipes are always delicious. I love how much time it saves me not to have to meal plan or shop. Plus save $$ and calories from not eating out as much.

16 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Trustyworthy delivery of food

Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, the food and menus fit my needs for convenience and taste.

15 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

Ready-made Meals started feeling repetitive

I started Sunbasket for the healthy ready-made meal options. They were good at the start but I did find after a few months in that the options started feeling limited and repetitive, and that they weren't always enough for a full meal.

1 juin 2026
Avis spontané
Logo de Sunbasket

Réponse de Sunbasket

Thank you for your feedback. We're glad you enjoyed our healthy ready-made meals. We're sorry to hear the selection began to feel repetitive and didn't always meet your expectations for portion size. We appreciate you sharing your experience and will pass your feedback along to our Culinary team as we continue expanding and improving our offerings.

Noté 5 sur 5 étoiles

My orders are usually great

My orders are usually great, but when there is a problem, Sunbasket always makes it right. I have expanded my repertoire of recipes thanks to many recipes from Sunbasket….

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Have been using for 5+ years!

I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in addition to being able to order a combination of fresh pre-made and meal kits - has been a great way to try new things while staying on track with my health and budget. Plus love the sustainable packaging!

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

LONG TIME USER

We have been using sun basket since during the pandemic! We loved it so much we have continued to still use it 3-4 times a week. The salmon and shrimp are always favorites.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Always flexible, great food!

Always flexible, great food. I try new things I'd never try and learn new tips for cooking some things that i do again and again.
Between the fresh and ready prepped meals and the meal kits, I really feel a bit taken care of when it comes to making sure I nourish myself well.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Love the choices and ease

Love the choices and ease. Good explanation of what you’re getting as well as cooking instructions.
Customer service is extremely helpful when you have any issues.
Quality of products is very good.

27 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Its ok

It’s been pretty consistent that one or more “organic” items is replaced (I can guarantee it will happen with EACH order). The prices have gotten pretty crazy for the portion size ($15.99 for a single serving of a microwave meal that often doesn’t even have a protein is crazy work). That being said, until I decide to just start buying and cooking myself, it serves a purpose and is likely better than most meal prep services from a “quality of ingredients” standpoint.

1 juin 2026
Avis spontané
Logo de Sunbasket

Réponse de Sunbasket

Thank you for your feedback. We're glad to hear you value the quality of our ingredients. We're sorry to hear about the recurring substitutions and your concerns regarding pricing and portion sizes. We appreciate you sharing your experience and will pass your feedback along to our Culinary and Operations teams as we continue working to improve.

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