Sunbasket Avis 

3 711
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Voir plus

Noté 5 sur 5 étoiles

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Voir plus

Noté 5 sur 5 étoiles

I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Voir plus

Noté 4 sur 5 étoiles

The variety of recipes along with great and intense flavors keeps me coming back for more. Recipes are easy to follow and healthy. The only reason for 4/5 stars is there often is a non-organic ingre... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(3 711)

266 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I have been a customer of Sunbasket for 8-9 years

I have been a customer of Sunbasket for 8-9 years. Over the past few years I have seen a decline in the quality of products received where I often receive “non-organic” foods. I am paying for organic, non-organic is not an acceptable substitute. Also there were house made sauces and dips and now they are coming pre-made from an outside source with non-organic and other questionable ingredients. Lastly, the quality of meat and fish is not comparable to what it was. You no longer offer Faroe Island salmon and the salmon that is offered is not the same as what is described. Also the chicken and ground turkey quality has changed and not for the better.
While increase in price is somewhat understandable due to the current economy, the quality provided does not justify the price.

7 juin 2026
Avis spontané
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Réponse de Sunbasket

Thank you for being a loyal Sunbasket customer for so many years. We're sorry to hear that recent experiences have not met the standards you've come to expect from us.

We appreciate your feedback regarding ingredient sourcing, recipe components, and protein quality. We understand how disappointing it can be when long-time favorites change, and your comments have been shared with our team for review.

Thank you again for your continued support and for taking the time to share your thoughts with us.

Noté 5 sur 5 étoiles

great food

great food, easy to prepare, recipes are easy to follow. Sunbasket helps me stay on plan without overeating

14 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Great recipes

Great recipes, good food. I feel like we are eating healthy, clean food when we eat Sunbasket. Sometimes the food itself is smooshed or the icepack makes the lettuce, cucumber, or veggies wilted, but overall, the quality is good.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

What I like about Sunbasket is that I have 100% flexibility with using the ingredients to suit my tastes.

What I like about Sunbasket is that I can order fresh healthy ingredients for a menu and then modify it to satisfy my husband's and my tastes and dietary needs. This gives me 100 flexibility in cooking while still having minimum preparation time. I will frequently add an ingredient such as brown rice and leave out an ingredient such as cilantro. It is rare that we do not enjoy our meals. I have been using Sunbasket since 2020.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

From a long time customer

We’ve been ordering meals from Sunbasket for years, and the food quality and menu variety are excellent. The biggest benefit is not having to plan dinner, and the meals are varied enough that nothing feels repetitive—it’s like having a chef choose for you. I wouldn’t want to be without it.

Sunbasket also cares about its packaging, making it eco-friendly, and the delivery service, and continually improving it. Customer service is very responsive.

7 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

I enjoy cooking & want organic ingredients

I enjoy cooking but don’t want to spend hours in the kitchen. I love fresh ingredients and a variety of different dishes. Sunbasket recipes are easy & flavorful meals to prepare and I’m not left with unused ingredients. They do a decent job at making the packaging recyclable. When I have had a delivery issue (infrequent but it does happen) they are always very prompt in responding. Overall I’m happy with them and have been a loyal customer for many years.

7 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We love Sunbasket

We love Sunbasket! The variety and tastiness can’t be beat. It’s the best meal delivery service we’ve used. It’s a bit on the pricier side, but it’s worth it for the convenience and flavor combos.

6 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

Overall the food is very good

Overall the food is very good. We like it because we need diary free meals and they make it easy. Problem is help when thing don’t go correctly. The answer is always refund but they don’t seem to address issues. We recently tried to have food come to Colorado on vacation. They just never shipped it. I tried to speak with a supervisor and was blown off. The other common issue is that vegetables are often frozen in the boxes.

7 juin 2026
Avis spontané
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Réponse de Sunbasket

Thank you for sharing your feedback. We're glad you've enjoyed the meals and that Sunbasket has helped make dairy-free eating easier for you.

We're sorry to hear about the issues you've experienced with your vacation delivery, frozen produce, and your support experience. We understand that simply providing a refund doesn't always address the frustration caused, and we appreciate you bringing these concerns to our attention.

Your feedback has been shared with our team as we continue working to improve both our service and delivery experience.

Noté 3 sur 5 étoiles

I have been using Sunbasket for seven…

I have been using Sunbasket for seven or more years. I have watched the quality decline and often wonder if I should still be ordering from them.

7 juin 2026
Avis spontané
Logo de Sunbasket

Réponse de Sunbasket

Thank you for being a Sunbasket customer for more than seven years. We truly appreciate your long-term support and are sorry to hear that recent experiences have left you questioning whether we're meeting your expectations.

We value your feedback and have shared your comments with our team. Long-time customers like you are incredibly important to us, and we appreciate you taking the time to let us know how you feel.

Noté 5 sur 5 étoiles

Great recipes- Easy control of schedule

The recipes are great overall, very rarely do I try one and decide it isn’t for me. The food is fresh, tastes wonderful and has a good deal of selection on rotation. EASY to control skipping weeks ahead of time! This is very important because I don’t want to get delivery every week. Great meal service program.

7 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

The food is usually good but more…

The food is usually good but more expensive compared to the other meal kit companies that we use. The portions are typically smaller and the recipe selection isn't as large as other providers.

25 mai 2026
Avis spontané
Logo de Sunbasket

Réponse de Sunbasket

Thank you for sharing your feedback. We're glad to hear you've generally enjoyed the food, and we appreciate your honest comments regarding pricing, portion sizes, and recipe variety.

We understand that value and selection are important when choosing a meal service, and your feedback has been shared with our team as we continue working to improve the experience we provide.

Noté 4 sur 5 étoiles

Good meals, some improvements can be made to reduce waste

I like the ability to select the meals I would like to receive and which weeks to get them delivered. The food is healthy, tasty, and usually very easy to make.

Occasionally one ingredient has gone bad or leaks during shipping but I have always been able to make the meal anyway.

I appreciate the changes to packaging over the years but it still feels like packaging could be reduced further. Anything compostable should be certified BPI - I haven't always been able to identify the materials on the website.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fresh and delicious

I’ve been using Sunbasket for a while now. They only use the freshest ingredients. You can choose between organic meats or fresh meats. They also have snacks and salads.
The food is delicious.
Customer service is excellent.
I would highly recommend Sunbasket .

6 juin 2026
Avis spontané

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