Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband recently purchased replacement arms from this company for his Raybans. We have used this company before (our dog likes to chew sunglasses!) and knew the quality was good. However, two of th... Voir plus

Noté 5 sur 5 étoiles

Ordered replacement nose pads for my Ray-Ban RX6335 prescription specs as the existing ones were making my nose sore and thought this could be because with age they had gone hard. New ones sourced... Voir plus

Noté 1 sur 5 étoiles

Ordered replacement arms for sunglasses. Chased several times by email and phoned… nothing. Even flagged with bank as fraud as their response was non existent! Did manage to speak to someone eventuall... Voir plus

Noté 1 sur 5 étoiles

This company is scamming people. The positive reviews placed on this site are fake. The process is called brushing, they use contact details they have obtained and send low cost items to those addre... Voir plus

L'entreprise a répondu

3,8

Bien

TrustScore 4 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Poor customer service

Ordered replacement lens screws for my RayBan sunglasses. When the screws arrived they were the wrong colour and did not fit.
I contacted Sunglassrepairs but had no response so had to go through the hassle of raising a dispute with PayPal who refunded my payment.

15 août 2022
Avis spontané
Noté 5 sur 5 étoiles

I ordered a couple of screws to fix the…

I ordered a couple of screws to fix the arms on my Raybans. The site was easy to use, communications on delivery were good and the packet of screws arrived within a few days. A perfect transaction from a professional company!

12 août 2022
Avis spontané
Noté 1 sur 5 étoiles

First off I haven't purchased anything…

First off I haven't purchased anything from this company.

This is because RayBan said that they were not affiliated with this company. However on the website for sunglassrepairs it proudly states that they are certified RayBan resellers.

When I quizzed Ray Ban about this they advised me that sunglassrepairs was likely a scam company selling fake lenses with their logos on.

Buy at your own risk but don't expect genuine replacement lens. I can't comment on the quality of their replicas but they definitely aren't genuine replacements (and that come direct from RayBan customer support).

3 août 2022
Avis spontané
Noté 5 sur 5 étoiles

replacement lenses for my Aviators

I ordered some replacement lenses for my Aviators, unfortunately the lenses I ordered didn't fit, too small. I emailed & was requested to send photos of my Aviator code, on the arm of the glasses, & of the lenses I'd been sent. Well, within 3 days received the new correct lenses, with a returns sticker for the lenses that didn't fit. Absolutely fantastic service, would recommend the company to everyone!! Top Marks 👏👏👏

31 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Perfect

Excellent service to provide replacement RayBan lenses: clear easy to use website, quick tracked service and delivery, and excellent genuine product.

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Purchase some replacement lenses for my…

Purchase some replacement lenses for my Ray-bans as the first set got scratched. The new lenses are legitmate Luxottica/Ray-ban lenses - which I fitted myself. I would recommend this company. Good service via the chat function and fair price, and delivered within the communicated timescales.

20 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Ray-Ban RX6335 replacement nose pads

Ordered replacement nose pads for my Ray-Ban RX6335 prescription specs as the existing ones were making my nose sore and thought this could be because with age they had gone hard.
New ones sourced from the website easily at a reasonable price and delivered free within four days.
The new pads were loads softer than my old ones and changed easily after watching a YouTube video.
Specs now more comfortable!
No complaints at all.

9 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Unbelievable service

Unbelievable service. I had 3 pairs of Ray Bans with scratched/broken lenses, but couldn't identify what lenses they were. I sent the glasses in and paid for express delivery and 2 days later I had 3 pairs with shiny new lenses, replaced like-for-like. The communication was great from start to finish, I'm so glad I found sunglassrepairs and will be using them again when needed!

23 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Wrong item received / zero customer service

Paid an extra £4.95 for express shipping only to receive the wrong pair of lenses ( completely different reference that didn't match my order at all ) . No customer service , no number to call, just an email address . Appalling return policy : no prepaid label , no printed return form with the items . All very disappointing for a supposedly certified ray Ban reseller ( mind you the certification hasn't been renewed since 2020 from what the invoice states ) . Won't be using that website again .

17 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

I bought some replacement sides for my…

I bought some replacement sides for my RayBan's and also purchased the fitting service. They sent me a label, I posted them on Wednesday and they were returned by Saturday. New sides, fitted perfectly, glasses all polished up, returned in the case I sent them in and they sent me the old sides back too. 5 stars, excellent service

25 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sunglasses Repairs are god tier in my opinion.

Honestly didn't know what I was getting myself into with buying new lenses for my RayBans. Sunglasses Repairs are god tier in my opinion. Easy to use website, customer service on point and all at a reasonable price. Thank you.

23 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish, order arrived very quickly. The replacement arms were a different colour to the ones I had but I must say the service was fantastic. Sent some photos through and got an exact match colour wise in a few days. Totally amazing, thank you

7 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

A few problems but superb customer service

A couple of minor issues with the delivery, but really first class customer service meant that within a week I was all sorted, and am a very happy customer. Thanks especially to Barry who went out of his way to help.

6 mai 2021
Avis spontané

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