Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into Superdrug in Mexborough for some new aftershave and, being an old man, I was a bit confused about which one to treat myself to. Charlotte came over and showed me a few different ones... Voir plus

Noté 5 sur 5 étoiles

My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sad... Voir plus

Noté 1 sur 5 étoiles

I made a large order (over £100)to Superdrug. This was damaged during the delivery process and my courier (Evri) told me to contact Superdrug for a re- order or refund. The 'live chat' option is usel... Voir plus

Noté 5 sur 5 étoiles

Sabrina was really helpful she mad me try many perfumes she is so nice and friendly really good customer service in St John’s

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Magasin de vitamines et compléments alimentaires

Informations provenant de diverses sources externes

Superdrug Stores PLC is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

Tous les avis

(1 541)

203 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I came to Superdrug Doncaster for wax and tint

I came to Superdrug Doncaster frenchgate yesterday for a wax and tint. I was seen by Bryony and she was amazing! So gentle and professional! Speaking to me throughout to make sure I was comfortable! I will be back! Such an amazing service!

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Visits to store on St Stephens st…Lovely staff,

Visits to store on St Stephens st Norwich have always been positive for me ,staff are always polite and helpful.
A particular shout out to Jodie and Alisha who have both been very helpful in assisting me with make up choices ,
However I often shop online to avoid carrying heavy items and would not give five stars for this service at all .
It’s become incredibly difficult to get help with order problems and phone numbers are no longer obtainable .

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely experience instore

I popped into the store in Bitterne, Southampton to purchase a replacement lipstick. Assistant Tina came over to help with my colour choice and told me about the current offer of 3 for 2 on cosmetics! Needless to say, I took advantage of the offer and was able to replace more of my current makeup at a fraction of the price. Well done Tina for your great customer service.
All the staff I encountered at Bitterne were helpful and cheerful, a very pleasant shopping experience 😀

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Went into Superdrug Tottenham court rd…

Went into Superdrug Tottenham court rd waited 10 minutes whil the women behind the counter was chatting to a customer all about were she came from that she was going on holiday next month I had my dog outside so I couldn’t wait so Superdrug lost out on £60 absolutely terrible service I will use boots in future

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Matthew at Bishop Auckland

Looking for perfume I was served by Matthew at Bishop Auckland, Tindal Crossing Superdrug. He was so helpful and there is nothing this young man does not know about perfumes. If you need a new perfume go and visit this branch you won't be disappointed. His customer service is fabulous

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

1396 - Dharmi

1396 - Dharmi

I often get my eyebrows threading from Dharmi. She is amazing and I am always fully satisfied with her service.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered from them and needed to cancel…

Ordered from them and needed to cancel the order, but it’s from their ‘marketplace’ sellers so clicked the link they provided, which turns out to be unsafe and won’t load. Total scam. Marketplace is just bad dropshippers with BS websites and return policies it seems to me. Beware.

22 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I am using wex strips ages but I didn't…

I am using wex strips ages but I didn't face any problem in years but I buy wex strips from superdrug and honestly it's not good they makes my bikini area so irritated and bad rashes, my skin irritating me so bad. I am not recommended to anyone. Thanks

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Unprofessional security

I went into the superdrug in limerick city on william street with a friend and was looking for a setting spray. we used a TESTER of the morphe setting spray and put it back and decided to keep looking for a different one as we didn’t like that one. the security guard working there approached us and and loudly declared that we would have to buy it. when we asked why he said because we used it, after telling him it was a tester he said “i know but you shouldve just sprayed it on ur hand” mind you it wasn’t like we sprayed an unreasonable amount of this tester we just sprayed a bit on our faces and didn’t like how it sprayed so we were planning on buying a different one. he was making a big scene and stood by the door and wouldn’t let us leave unless we bought it. as we only had 5 minutes until our bus we had no choice but just to purchase it. it was a very humiliating experience and i think we should be compensated in some sort of way. i’ll give you a week to respond to me and if you don’t i’ll have to take this to social media.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Savia for your help :)

I visited the Superdrug Manchester Arndale store. The lovely Savia was beyond helpful. She is approachable and attentive towards customers.

I was looking for a particular make up product which was not in the store and she suggested other products that were similar.
After she had helped me, I noticed she was helping other customers and asking customers if they need any help which is always lovely to see.

Thank you for your very cheerful and lovely customer service skills Savia. You are a real gem at the store! :)

11 février 2026
Avis spontané

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