Surepassdrivingschool Avis 

773
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mark Hawtin has been amazing with my daughter. He took the time to really get to know her, which brought out the very best in her while she was driving. His patience, encouragement and positive appro... Voir plus

Noté 5 sur 5 étoiles

Janine has been absolutely fantastic with my son. She is patient, reliable, encouraging and professional, and has really helped him build his confidence behind the wheel. As a parent, it’s been l... Voir plus

Noté 5 sur 5 étoiles

Mark has been amazing !!! I put off driving for a few months as I was feeling very unsure about it but after a few lesson I began to feel more confident and at ease with driving. I had a great time le... Voir plus

Noté 5 sur 5 étoiles

I honestly couldn’t recommend Ian Hutchinson at SurePass Driving School highly enough! Ian’s experience, adaptability and knowledge really stood out, and his teaching was always tailored to e... Voir plus

À propos de l'entreprise

  1. École de conduite

Écrit par l'entreprise

Surepass offers everything you would expect from a quality driving school, we specialise in 1-week crash courses and patient-friendly weekly driving lessons. You would expect this to come with a price tag but you will find our prices offer the best value in your area. You could probably find it cheaper but you could end up learning in a 10-year-old car that is unreliable and harder to drive.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

773 avis

5 étoiles
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A répondu à 85 % de ses avis négatifs

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4,8

Tous les avis

(773)

128 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Passed 1st time

I learnt to drive manual in Widnes with Vic, she was amazing and helped me pass first time, I have recommended her to all of my friends looking and I genuinely cannot fault her teaching.

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I couldnt recommend surepass enough to…

I couldnt recommend surepass enough to anyone. There instructors are professional yet re-assuring , especially the instructor i had named Chris Bulpitt. He has been a god send for me and i cant thank him enough for assisting me on passing my test, the advice and tips he gave me were second to none.

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I did an intensive driving course with…

I did an intensive driving course with Surepass and had Chris as my instructor — he was brilliant! Really patient, easy to get along with, and explained everything clearly. He made the whole experience stress-free and enjoyable. Would definitely recommend Chris and Surepass to anyone learning to drive!

14 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I passed my driving test first-time…

I passed my driving test first-time with just three faults after 30 hours of lessons with my instructor David Murdock. He was massively helpful throughout the entire process, constantly providing constructive feedback and being patient and supportive whenever I struggled with something. As someone who was immensely nervous about learning to drive, David quickly made me feel at ease behind the wheel and I ended up actually looking forward to lessons instead of dreading them. I cannot thank him enough and am hugely grateful I decided to learn with Surepass.

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Instructor!

I can't recommend Neil Kilshaw enough! I have just recently passed first time after lessons with him. He was always on time, incredibly patient, and created a relaxed and supportive atmosphere. Plus, he explained everything so clearly that I always knew exactly what I needed to do. Thank you for everything Neil!

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

SurePass Driving 10/10

Had a great experience learning to drive through surepass, the instructors I had really helped me with my confidence and understanding on how to drive which helped me to pass 1st time with Dan Wood

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Well done Dan wood

Well done Dan wood. For my 30 hour crash course. Passed with only 1 minor fault. Great teacher, friendly and highly recommended! - Gary

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

They take your money and do not provide the service!! AVOID



Reviews
Surepass Ltd

Reviews
Surepass Crash Courses

Google review summary
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4
3
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1
3.0
(2)
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Nicola Woodham
I booked a crash course with sure pass and the only time the instructor managed to contact me first was when keith got allocated me and asked for the money in full. I did this and didnt hear from him again so I rang him as I was getting … More

Bastin Kanjirappally
11 reviews·1 photo
a year ago
Very Good training, Road Training is absolutely perfect. Instructor John is very Good Person. I am recommending Sure pass.

Reviews
Surepass Crash Courses

Google review summary
5
4
3
2
1
3.0
(2)
Reviews
Sort by
Most relevant
Newest
Highest
Lowest

Nicola Woodham
I booked a crash course with sure pass and the only time the instructor managed to contact me first was when keith got allocated me and asked for the money in full. I did this and didnt hear from him again so I rang him as I was getting … More

Bastin Kanjirappally
11 reviews·1 photo
a year ago
Very Good training, Road Training is absolutely perfect. Instructor John is very Good Person. I am recommending Sure pass.
Nicola Woodham
just now
New
I booked a crash course with sure pass and the only time the instructor managed to contact me first was when keith got allocated me and asked for the money in full. I did this and didnt hear from him again so I rang him as I was getting worried that my test was fast approaching and he told me that I slipped through the net and he would try and squeeze me in here and there!! I unfortunately got poorly and would not have felt safe to drive especially a first lesson in years so I contacted him to cancel albeit last minute. I had to cancel 2 lessons which he moaned about and told me that he was loosing money and I shouldn't cancel at this short notice etc etc!! Extremely unprofessional.
He then advised that i should cancel my test as he wouldn't be able to fit me in and he could rearrange my test for me which is what he did. Once again I didnt hear from him!! So I contacted the head office to ask for a refund and the next day he contacted me asked why I had a problem and he wanted to book lessons....at this point I had completely lost faith in him and in wanting him to teach me to drive as the only time he offered to give me lessons without being chased was when I asked for a refund!! so I said I just would like a refund and he told me that he won't give me a refund and he thought he was being more then fair with me. So I detailed what had happened in my messages back to him and each time he kept coming back with very unprofessional comments.
And the manager of sure pass Michelle Partington is an absolute disgrace in how she treats clients....when I rang again about getting a refund she laughed down the phone at me, was very degrading in all her comments towards me and she told me it was my problem as I should have been reminding him regularly and often that i was still there and wanted to be booked it. She also told me "it was a me problem"!!.

So I booked and paid over £1000 for 30 hours of driving lessons and a test and DID NOT even receive 1 lesson!!! And they wouldn't even refund me!

I did message keith and say I think it terrible what he did by taking my money and not providing the service I paid for! And i said I wonder how many people he has done this too and he messaged back saying he does this all the time!!

So keith Morgan takes your money and walks away so I would definitely avoid going through sure pass and I would definitely avoid using keith as an instructor.

1 mai 2025
Avis spontané
Logo de Surepassdrivingschool

Réponse de Surepassdrivingschool

Hi Nicola,

Thank you for your feedback. Although it has been a few months since we last dealt with your refund request, I have reviewed the notes on your file.

As you mentioned, Keith had initially missed a call but was still able to get your hours booked in prior to your first test date. Unfortunately, you then had to cancel due to illness, which meant there wasn’t sufficient time to complete the lessons leading up to that test. Keith therefore agreed to move both your test and your hours.

In the lead up to your new test date, Keith attempted to contact you to arrange lessons. However, you advised that you were unable to confirm definite availability due to childcare commitments. When we spoke, you confirmed this was the case at the time.

As I explained, it is at the instructor’s discretion whether a refund is offered. On this occasion, Keith declined a refund as he was in a position to provide the lessons, but you were unable to take them.

I appreciate this may not be the outcome you were hoping for, but please be assured it was not intended to come across as placing blame on you personally. I apologise if that was how it felt.

I wish you the very best with your future lessons.

Kind regards,
Michelle Partington
Customer Service Manager

Noté 5 sur 5 étoiles

Driving in Corby/Kettering

Curtis was absolutely amazing, took me from not knowing a thing to teaching me how to drive in the space of a week. He is really kind and very calm, understanding and helpful and made me feel very at ease.
Nothing is ever too much trouble with him and I would truly recommend him to anyone learning to drive.
Can’t thank you enough Curtis, legend.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

My experience

Trish Bailey was the best driving instructor I could have ever asked for! She has a calming presence, a lovely personality and is a good teacher. Trish made me feel relaxed at all times. With Trish’s help I was able to pass my driving test with no minors! I would highly recommend.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Driving instructor

Neil was an absolutely amazing driving instructor!! Was so patient with me all throught learning! He helped me so much more than just teaching me to drive! He taught me everything I need to know about my own car and helped me gain the confidence to pass my test! Thankyou for everything!

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Mark H the best!

I cannot recommend Mark Hawtin enough!
What an incredible teacher and person. After such terrible luck with driving instructors I finally found Mark. He’s patience and kindness is highly appreciated in such a stressful situation. As an anxious person he’s belief in me was super helpful and I truly don’t think I would have been able to do it without him. I can’t thank him enough for his support!

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lack of confidence to passing first time!

Came to Anthony with lack of confidence and self doubt with my driving skills after previous instructors. Within the first lesson with him I knew he would be the right instructor for me. He was calm with his persona and actions, I felt comfortable within the first lesson with him and knew I could pass with his guidance. Every lesson I had with Anthony I gained more confidence. I can't thank Anthony enough for his teaching methods and patience he had with me. Passed first time.

(Newtown - Anthony Gant)

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Passed 1st time

I paid for 30 hours upfront with Surepass and was told an instructor would be in touch to book lessons. My instructor, Darrell called to book lessons in which was easily sorted. I was really nervous on my first lesson but was put at ease straight away. Darrell understood my learning style quickly and was able to explain things to ensure I understood (especially when it came to reverse bay parking!). Darrell was very patient and understanding - especially when I made the odd mistake. I made the most of my 30 hours by doing lots of test routes prior to my test and also had lots of practice using our family car with the L plates on. When it came to my test, I felt ready - I passed 1st time, with 2 minors at Atherton Test Centre. Big thanks to Darrell for all of his help, it really has changed my life and given me freedom!

3 septembre 2025
Avis spontané

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