Surplus to Purpose CIC Avis 

Surplus to Purpose has been doing amazing work for years, and have been consistently great. Their new home delivery service is so handy as their warehouse is a bit hard to get to because I don't have a car.

They always have a great selection of items available - this does vary in quality, but that's the nature of rescued waste.

Only improvement I'd make is that the delivery was late due to unforseen circumstances - this wasn't a problem and the driver was great when he arrived, but I wasn't notified in advance and that would have been helpful.

Really easy to order and a good mix of fruit and veg. The delivery driver even managed to find me when I put in the wrong address!!!

All the bakery products were well out of date and therefore inedible. The bread cakes were green mouldy. The veg on this occasion was not fit to use other than some mushrooms. Although on other occasions it has been value for money in this instance it wasn’t. Nobody wants green mouldy items delivering. The order also arrived at 9pm at night.

First time, but 50p for 6 potatoes was a bit steep. 50p for 500 ml of milk? Cheaper in shops. And they left their crates? Apart from that on if you don't drive, but if i was really on my arse i'd be disappointed and hungry.

I volunteer for SToP.
Gives a sense of helping people who may be struggling.
Also, intercepting food waste is important if it can still be used. That's what we do.

Great service, delivered next day and great variety of produce

Made previous purchases online for delivery without problems, day I booked for delivery nothing arrived, I sent an email asking whats happened, reply had inappropriate messages + excuse delivery persons on leave, 1) why take my booking if not able to deliver😱 2) why couldn't they contact me to explain situation🤔 3) Inappropriate personal messages & opinions should never be allowed🤬🤬🤬

Great value, and good range of products. It’s nice to know I’m reducing food waste, and it makes me think more creatively about how to use the the food in my meals.

Excellent products with the added bonus of not letting food go to waste

Purpose to surplus is such an amazing Initiative. All the volunteers are friendly, got some great snacks for the kids over holidays. Lots of freezer stuff, free community fridge is a nice touch after too. It is pick and mix some days not much other days lots of food going. Can't believe it would all go to landfill! With a bit of imagination there are so many different meals you can make it's fun ti try be creative with the stuff out on sale there

The customer service is horrible. Sent a message to the CEO and his reply to my suggestion was quoting
"I would suggest not ordering from us again please. " I was give too much of the same product which means I would have to throw away because would eventually spoil not having what to do with them . Defeating the purpose of avoiding waste.

The majority of this purchase was bin worthy

Lovely produce and plenty of it, delivery drivers are friendly, thank you

Excellent large drinks pack.
Fennel bulbs yummy
Good selection.

Good collection of items. Delivery staff ver nice and helpful

Great choice of food, delivered with care

Kind and thoughtful delivery

A good range of products. Nothing goes to waste , prompt service. Highly recommend 😊👍

The delivery was very prompt and the boxes were brilliant as always