Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great website. Excellent DHL delivery. Gorgeous flowers and nice gifts. Especially the wine. I used to order from other websites, but now I only order from this one.

L'entreprise a répondu

Noté 1 sur 5 étoiles

There is no guarantee the flowers will be delivered. This should be made clear when ordering. I sent flowers to a friend whose mother died. They were not delivered, instead sent to a DHL depot. I was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My girlfriend loved the blue roses, delivered perfectly on time for our anniversary, quick and easy to order on the website

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first time ordering and I am so impressed with he quality and size of the roses. I ordered 100 blue roses they where amazing and loved by my sister who received them as a gift. I would... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché aux fleurs

Écrit par l'entreprise

🌹Roses, directly from the grower 🌹 Send roses 🌹 Order fresh roses online 🌹We send the freshest roses, direct from the grower to your home! We select the most beautiful roses of the highest quality, so you can enjoy them for as long as possible! 🌹 Roses selected with love - Surprose 🌹


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

33 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great website

Great website. Excellent DHL delivery. Gorgeous flowers and nice gifts. Especially the wine. I used to order from other websites, but now I only order from this one.

14 avril 2026
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your review. We’re delighted to hear that. We’re glad we were able to win you over.
- Team Surprose 🌹

Noté 5 sur 5 étoiles

My girlfriend loved the blue roses

My girlfriend loved the blue roses, delivered perfectly on time for our anniversary, quick and easy to order on the website

31 mars 2026
Avis spontané
Logo de surprose.com

Réponse : surprose.com

We're delighted that the roses were delivered on time and that you're happy with their quality! Thank you for the 5-star review! - Team Surprose 🌹

Noté 5 sur 5 étoiles

Amazing

Beautiful flowers and always delivered on time. Thank You!

17 mars 2026
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your review. Great to see that the roses got 5 stars! - Team Surprose 🌹

Noté 1 sur 5 étoiles

There is no guarantee the flowers will…

There is no guarantee the flowers will be delivered. This should be made clear when ordering. I sent flowers to a friend whose mother died. They were not delivered, instead sent to a DHL depot. I was informed she could collect them herself. Completely unacceptable under the circumstances. No customer service during weekends.

21 mars 2026
Avis spontané
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Réponse : surprose.com

I’m very sorry to hear that. Unfortunately, this can happen with standard deliveries. Delivery can take 1–2 days, and if the recipient isn’t at home, the driver decides where to leave the parcel. We have no control over that.
- Team Surprose 🌹

Noté 5 sur 5 étoiles

Beautiful flowers

Beautiful flowers, good quality, delivered on time.

6 mars 2026
Avis spontané
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Réponse : surprose.com

We’re delighted that you’ve given the roses a 5-star rating – thank you! - Team Surprose 🌹

Noté 1 sur 5 étoiles

I ordered to my mother two bouquets ant…

I ordered to my mother two bouquets and they was very disappointing. Not fresh at all and one of them was not that flowers which I ordered.

11 mars 2026
Avis spontané
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Réponse : surprose.com

Thank you for your review. If you are not satisfied with your order, please contact our customer service team. You can reach them at: service@surprose.nl -Team Surprose-🌹

Noté 5 sur 5 étoiles

Excellent service and very reliable

Excellent service and very reliable! The flowers were fresh, beautiful, and arranged with great care. The order was prepared exactly as requested and delivered on time. The staff were polite, helpful, and professional throughout the whole process. I’m extremely satisfied with the quality and will definitely order again. Highly recommended!

14 février 2026
Avis spontané
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Réponse : surprose.com

Thank you for your lovely review! Great to hear that you have had such a good experience and still enjoy your roses! - Team Surprose 🌹

Noté 5 sur 5 étoiles

Pretty

Looked very cute

14 février 2026
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your lovely review!
- Team Surprose 🌹

Noté 5 sur 5 étoiles

Very nice

Very nice, arrived smoothly and well

5 février 2026
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your review. - Team Surprose 🌹

Noté 5 sur 5 étoiles

Ordered peony roses but they would…

Ordered peony roses but they would arrive too late for a birthday. The people of Surprose made the extra effort to make sure they arrived on time! Great service :)

12 janvier 2026
Avis spontané
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Réponse : surprose.com

Thank you very much for your review. We are delighted that you rated our peonies and service 5 stars. - Team Surprose 🌹

Noté 5 sur 5 étoiles

Polished & Natural

I always order flowers from surprose.com, and they never disappoint. The flowers arrive on time, are incredibly fresh, beautifully packaged, and look amazing every single time. Easily the best website for ordering flowers.

2 janvier 2026
Avis spontané
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Réponse : surprose.com

Thank you very much for the lovely review. We are very pleased about it.
- Team Surprose 🌹

Noté 5 sur 5 étoiles

Amazing quality roses

This was my first time ordering and I am so impressed with he quality and size of the roses. I ordered 100 blue roses they where amazing and loved by my sister who received them as a gift. I would highly recommend and will definitely be ordering from here again for future occasions.

23 décembre 2025
Avis spontané
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Réponse : surprose.com

Thank you for your positive review. We are delighted that your sister was so pleased with the roses! Enjoy them and we hope to see you again as a regular customer!
- Team Surprose 🌹

Noté 1 sur 5 étoiles

Very disappointing

Very disappointing - I wanted to sendt some nice Christmas bouquets to both my mum and dad -they don't live together anymore, in the Netherlands but what they got, didn't at all look like some Christmas bouquet.

The Netherlands are so famous for their flowers - but these were not a all worth the money.

The Christmas bouquets they are making in Denmark (with dutch flowers) are about the same price but much much nicer.

Sad but true.

22 décembre 2025
Avis spontané
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Réponse : surprose.com

We vinden het vervelend dat je niet tevreden bent over je boeket. Je hebt hierover nog geen contact gehad met onze klantenservice. Je kunt dit alsnog doen via: service@surprose.nl. We hadden hier graag meer over gehoord! - Team Surprose 🌹

Noté 5 sur 5 étoiles

I use this service for my special lady…

I use this service for my special lady in Germany, while I live in the US. And with all of the times I have sent flowers to her, I have NEVER had any problems with the delivery, the flowers, and the service overall. She loves them every time I send them, and they are always fresh and colorful. Also, I love the selection of colors of the various bouquets. I would recommend them to ANYONE.

13 novembre 2025
Avis spontané
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Réponse : surprose.com

Bedankt voor je positieve beoordeling. We zijn blij dat jouw vrouw zo blij was met de rozen! Geniet ervan. - Team Surprose 🌹

Noté 5 sur 5 étoiles

Tutto ok per la consegna di fiori in…

Tutto ok per la consegna di fiori in Germania.
Puntuali con la consegna e fiori bellissimi

4 novembre 2025
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your positive review of our roses! - Team Surprose 🌹

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, and good quality

15 octobre 2025
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your lovely review! Great to hear that you have had such a good experience and still enjoy your roses! - Team Surprose 🌹

Noté 3 sur 5 étoiles

In general, not bad service. Worth of using👍

I’ve used this service three times. Previously everything was fine, but this time I was a bit disappointed.
I ordered 29 Red Bentley roses (70 cm) for an anniversary.

The first issue was that the video wouldn’t fully load, it only played the first 5 seconds and kept lagging.
The second issue, which I’m quite sure was due to delivery, was that some of the outer roses were damaged, as if the package had been thrown around. As a result, a few of the roses wilted. Water and other care didn’t help, so I had to throw them away.

Overall, though, the service generally works quite well, hope that it was one time issue.

29 septembre 2025
Avis spontané
Logo de surprose.com

Réponse : surprose.com

Thank you for your review. If you are not satisfied with your order, please contact our customer service team. You can reach them at: service@surprose.nl -Team Surprose-🌹

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