Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was SO SO impressed with Swiftee. From start to finish, their service was amazing helping us delivery gift boxes to offices in our local area. They were so accommodating and helped solved any issue... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Never used this Company before found site online. For a same delivery. Very pleased with service Driver turned up very quickly. Accepted package payment was secure and safe! Item was delivered in less... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I keep coming back to Swiftee. I send parcels often and I always end up choosing Swiftee again and again as Swiftee now cover more of London, they are easy to use, quick and helpful. They are cu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de courrier et de livraison
  2. Coursier
  3. Service logistique

Écrit par l'entreprise

Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Very efficient and trustworthy. Thank you so much!

4 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, Beatrice! We really appreciate your kind words — efficient and trustworthy is exactly what we aim for every time 🔑

Noté 1 sur 5 étoiles

Delivery came much slower than I…

Delivery came much slower than I expected. Would not have ordered if I knew it would take so long. Poor communication in tracking also.

3 février 2026
Avis spontané
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Réponse de Swiftee

Thank you for your feedback — we’re sorry the delivery took longer than expected and that the tracking didn’t give you the clarity you needed. That’s not the experience we want customers to have. Please can you share the order ID to support@swiftee.co.uk
so we can look into this properly and come back to you 📉

Noté 1 sur 5 étoiles

The delivery driver was an hour late

The delivery driver was an hour late. Didn’t pick up his phone when I tried numerous times to call and arrived in a completely different car !

30 janvier 2026
Avis spontané
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Réponse de Swiftee

Hi Lena,

We’re extremely sorry to hear this. I have tried to find a booking related to your name but have been unable to locate. We’d love to make this right for you can you please email hello@swiftee.co.uk with your booking so we can look into this further.

Noté 5 sur 5 étoiles

Friendly courier

Friendly courier

27 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you! We’re glad to hear your courier was friendly — always makes the whole delivery feel a bit smoother 🙂

Noté 5 sur 5 étoiles

Perfect service

Perfect service! In less than an hour I had my glasses delivered!

22 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Isis! We’re glad we could get your glasses to you so quickly — seeing clearly again in under an hour is a win all round 👓

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Use it all the time. Thank you.

20 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Michael! We really appreciate your continued support — it means a lot to us that you choose Swiftee time and time again 🙂

Noté 5 sur 5 étoiles

Excellent - went over and above

Excellent. Really went over and above to help. I can't recommend them highly enough. Customer for life :)

13 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Sheila! “Customer for life” is the kind of compliment that makes our team do a little happy dance in the office - we’re so glad we could go the extra mile for you 💃

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience they didn't keep to the times, were not very helpful when I called them, would not give me the managers name.
They used to be great, in the past shame they are not reliable anymore.

15 janvier 2026
Avis spontané
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Réponse de Swiftee

Hi there, we're extremely sorry you had a bad experience. We'd love to hear more about this and make it right - it would be great if you can share your details support@swiftee.co.uk as we cannot locate any bookings with your name provided.

Noté 5 sur 5 étoiles

Reliable, professional, and friendly courier servicead a very positive experience with…

I had a very positive experience with Swiftee. My call was answered professionally, and the service was excellent from the start. The courier was punctual, polite, and handled the delivery with great care. Communication was clear throughout, and everything arrived exactly as expected.

The customer care was especially impressive — friendly, attentive, and genuinely helpful. It’s refreshing to deal with a courier company that delivers on its promises without unnecessary complications. I would happily use Swiftee again and would highly recommend them to anyone looking for a reliable and friendly service.

12 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Haim, for such a thoughtful and detailed review. It truly means a lot to hear that every part of your experience, from the first call to the final delivery, met your expectations. We take great pride in being professional, punctual, and genuinely helpful, so your words really motivate our whole team 🙏

Noté 5 sur 5 étoiles

This was my first experience with…

This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away.
I will be back soon.

8 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Marcus! We’re really glad your first experience with Swiftee was such a positive one. It’s great to hear everything was easy to book and that the pickup and delivery were so quick — we truly appreciate you choosing us and look forward to helping you again soon 😊

Noté 5 sur 5 étoiles

Selcuk the delivery driver was great

Selcuk the delivery driver was great, really efficient pick up and excellent customer service

5 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Chaz! We’re glad to hear Selcuk delivered such efficient service and excellent customer care 👏

Noté 5 sur 5 étoiles

Kind driver

30 décembre 2025
Avis spontané
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Réponse de Swiftee

Thank you, Yitsi! We’re happy to hear you had a kind and pleasant experience 😊

Noté 5 sur 5 étoiles

Great Service


Driver today was friendly respectful and did the job with pleasure
Thank you

23 décembre 2025
Avis spontané
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Réponse de Swiftee

Thank you, Chaya! We’re delighted to hear the driver was friendly and respectful and made the experience a pleasure 🌟

Noté 5 sur 5 étoiles

Swiftee are fast

Swiftee are fast, professional and great value.
Superb customer service.

16 décembre 2025
Avis spontané
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Réponse de Swiftee

Thank you, Yitzi! We’re really pleased to hear you found Swiftee fast, professional, and great value 🚀

Noté 5 sur 5 étoiles

Arrived on time to collect

Arrived on time to collect, delivered on time . Excellent service . I will definitely use Swiftee again.

8 décembre 2025
Avis spontané
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Réponse de Swiftee

Thank you, Patricia! We’re delighted everything ran on time and really appreciate you choosing Swiftee again 🚚

Noté 5 sur 5 étoiles

Brilliant service

A brilliant, reliable, friendly and incredibly quick service. I am so happy and relieved to have found Swiftee. I lost my keys and needed to get my spare set from the other side of London and they did this in 1 hour. I’ll be using Swiftee again for sure!

6 décembre 2025
Avis spontané
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Réponse de Swiftee

Thank you so much for the amazing feedback! We’re really glad we could help in a stressful moment and get your keys across London so quickly 🔑

Noté 5 sur 5 étoiles

Excellent service!

28 novembre 2025
Avis spontané
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Réponse de Swiftee

Thank you, Tracy! We really appreciate your feedback and are glad you had an excellent experience 🌟

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