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Lisez les avis des autres

Noté 5 sur 5 étoiles

I used them to deliver keys to a tenant. Very reliable, cheaper than Uber and smooth overall experience. Would definitely recommend. I would update the app to give a notification when the driver is... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The cake itself was really good and we were very pleased with the taste. Unfortunately, we were very disappointed with the birthday candles. We ordered candles for a 70th birthday, but only received a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time i used that services and i really reccomend that. The driver are so polite and professional my delivery arrived in time. Congrats all team.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de courrier et de livraison
  2. Coursier
  3. Service logistique

Écrit par l'entreprise

Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,7

Tous les avis

(236)

98 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, service, and a polite/quick driver. Everything happened exactly as needed!

12 mars 2026
Avis spontané
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Réponse de Swiftee

Thank you, Karen! We’re really glad everything went exactly as planned — clear communication and a quick, polite driver is exactly what we aim for every time 📲

Noté 5 sur 5 étoiles

The driver was so polite

The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man.
Thank you. A great experience so far. Let's hope he can deliver successfully.

8 mars 2026
Avis spontané
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Réponse de Swiftee

Thank you, Ms Clark! We’re really glad the driver made such a great impression — sounds like you got one of our honest ones who’d return a pound if you dropped it 😄

Noté 5 sur 5 étoiles

Well packaged

Well packaged . I’m impressed

28 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, Duru! We’re glad everything arrived well packaged — we like to keep things tight and tidy from pickup to drop-off 📦

Noté 5 sur 5 étoiles

Thank you so much

Thank you so much

23 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, Paul! Short and sweet — we’ll take it and keep the service just as sharp 🙌

Noté 4 sur 5 étoiles

Your delivery driver was very polite…

Your delivery driver was very polite and gentle with the order. Unfortunately your your customer support team via was rude and dismissive, didn’t really want to check information that I was requesting was disappointing .

21 février 2026
Avis spontané
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Réponse de Swiftee

Thank you for your feedback — we’re really glad to hear the driver was polite and handled the order with care, but we’re sorry your experience with our support team wasn’t up to the same standard. That’s not the level of service we aim for, and we’d like to look into this properly. Please can you share the order ID to support@swiftee.co.uk
so we can review what happened and address it ⚠️

Noté 5 sur 5 étoiles

AMAZING GREAT SERVICE

I was SO SO impressed with Swiftee. From start to finish, their service was amazing helping us delivery gift boxes to offices in our local area. They were so accommodating and helped solved any issues that came our way. I would not hesitate to use this guys again.

19 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, James! We really appreciate the amazing feedback — glad we could help get those gift boxes delivered smoothly and step in whenever needed. Sounds like everything went exactly to plan, which is always the goal 🎁

Noté 3 sur 5 étoiles

delivery to Ub take 3 hours crazy

delivery to Ub take 3 hours crazy

Nothing will change, apparently, they just pick up or drop off few more deliveries along the way, and that's what happens.

18 février 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Thank you for the feedback — we’re sorry this delivery took longer than expected, especially for that route. Please can you share the order ID to support@swiftee.co.uk
so we can look into what caused the delay and get back to you properly 🚧

- Hi Malka, we'd love to look into this in more detail, we've requested information from you but it seems you haven't provided. We also cannot locate any deliveries with the name attached. At times it is possible the a courier has a drop along the route, but this should not prolong your delivery. If you share your details with us we can investigate this further and provide you with a desirable resolution.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery.
Amazing service 👏

6 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, Mordechai! Fast delivery and amazing service — exactly what we aim for every time, glad we delivered on both 🚀

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! Very efficient and trustworthy. Thank you so much!

4 février 2026
Avis spontané
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Réponse de Swiftee

Thank you, Beatrice! We really appreciate your kind words — efficient and trustworthy is exactly what we aim for every time 🔑

Noté 1 sur 5 étoiles

Delivery came much slower than I…

Delivery came much slower than I expected. Would not have ordered if I knew it would take so long. Poor communication in tracking also.

3 février 2026
Avis spontané
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Réponse de Swiftee

Thank you for your feedback — we’re sorry the delivery took longer than expected and that the tracking didn’t give you the clarity you needed. That’s not the experience we want customers to have. Please can you share the order ID to support@swiftee.co.uk
so we can look into this properly and come back to you 📉

Noté 1 sur 5 étoiles

The delivery driver was an hour late

The delivery driver was an hour late. Didn’t pick up his phone when I tried numerous times to call and arrived in a completely different car !

30 janvier 2026
Avis spontané
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Réponse de Swiftee

Hi Lena,

We’re extremely sorry to hear this. I have tried to find a booking related to your name but have been unable to locate. We’d love to make this right for you can you please email hello@swiftee.co.uk with your booking so we can look into this further.

Noté 5 sur 5 étoiles

Friendly courier

Friendly courier

27 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you! We’re glad to hear your courier was friendly — always makes the whole delivery feel a bit smoother 🙂

Noté 5 sur 5 étoiles

Perfect service

Perfect service! In less than an hour I had my glasses delivered!

22 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Isis! We’re glad we could get your glasses to you so quickly — seeing clearly again in under an hour is a win all round 👓

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Use it all the time. Thank you.

20 janvier 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Thank you, Michael! We really appreciate your continued support — it means a lot to us that you choose Swiftee time and time again 🙂

Noté 5 sur 5 étoiles

Excellent - went over and above

Excellent. Really went over and above to help. I can't recommend them highly enough. Customer for life :)

13 janvier 2026
Avis spontané
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Réponse de Swiftee

Thank you, Sheila! “Customer for life” is the kind of compliment that makes our team do a little happy dance in the office - we’re so glad we could go the extra mile for you 💃

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience they didn't keep to the times, were not very helpful when I called them, would not give me the managers name.
They used to be great, in the past shame they are not reliable anymore.

15 janvier 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Hi there, we're extremely sorry you had a bad experience. We'd love to hear more about this and make it right - it would be great if you can share your details support@swiftee.co.uk as we cannot locate any bookings with your name provided.

Noté 5 sur 5 étoiles

Reliable, professional, and friendly courier servicead a very positive experience with…

I had a very positive experience with Swiftee. My call was answered professionally, and the service was excellent from the start. The courier was punctual, polite, and handled the delivery with great care. Communication was clear throughout, and everything arrived exactly as expected.

The customer care was especially impressive — friendly, attentive, and genuinely helpful. It’s refreshing to deal with a courier company that delivers on its promises without unnecessary complications. I would happily use Swiftee again and would highly recommend them to anyone looking for a reliable and friendly service.

12 janvier 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Thank you, Haim, for such a thoughtful and detailed review. It truly means a lot to hear that every part of your experience, from the first call to the final delivery, met your expectations. We take great pride in being professional, punctual, and genuinely helpful, so your words really motivate our whole team 🙏

Noté 5 sur 5 étoiles

This was my first experience with…

This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away.
I will be back soon.

8 janvier 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Thank you, Marcus! We’re really glad your first experience with Swiftee was such a positive one. It’s great to hear everything was easy to book and that the pickup and delivery were so quick — we truly appreciate you choosing us and look forward to helping you again soon 😊

Noté 5 sur 5 étoiles

Selcuk the delivery driver was great

Selcuk the delivery driver was great, really efficient pick up and excellent customer service

5 janvier 2026
Avis spontané
Logo de Swiftee

Réponse de Swiftee

Thank you, Chaz! We’re glad to hear Selcuk delivered such efficient service and excellent customer care 👏

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