I am referring to an energy switch, not a new installation. Got really reduced rates for gas and electricity. A very successful auction - thank you.
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I am referring to an energy switch, not a new installation. Got really reduced rates for gas and electricity. A very successful auction - thank you.
L'entreprise a répondu
A very smooth transition to new tariff. It might have helped that I was already a British Gas customer. Was kept well informed. Only down side was that my previous tariff allowed me to pay on Variable... Voir plus
I have transferred my energy supply as at the end of July. I’m still waiting for meter reads to be confirmed but my new supplier suggests that all is well. I will know more when I submit readings at t... Voir plus
L'entreprise a répondu
Love this service and have been using for years. It's painless and effortless; everything is done for you, and it saves the hassle of having to compare so many different tariffs, even with a compariso... Voir plus
L'entreprise a répondu
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
21-22 Great Sutton Street, EC1V 0DY, London, Royaume-Uni
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I've had zero communication from them since accepting the quote.

Réponse de Switch Together UK
It was very easy to do and very informative.
Great service and has saved me money.
Switch Together did all the work in sourcing the best deal for us after we provided them with the basic information they requested on our useage/supplier, etc. which saved us a lot of time. Delighted with service!
The daily standing charge was a lot less than previous energy supplier. I shall be saving approximately £30 a month and also continue with Economy 7 hours and extra hours between 11am and 4pm on Sunday's. What's not to like, Thank you.
A simple process and the availability of a tariff which was better than anything I found searching myself.
I would highly recommend.
Easy to switch. Just have to fill in your bank details for the direct debit.
I was surprised how quickly the switch went. It took less than 5days.
Extremely painless experience with a seamless change over
I have already answered since my recent switch
your offer was just what I was looking for. Well done!
The switch went through really easy and no problem.
When I did have query the phone line was easy to get through too, the staff were friendly, knowledgeable and very friendly
I am pleased that a competitive offer was received and I have accepted.
Downside is that communication of change to British gas was sent by Royal Mail which is not reliable and was received almost a week after switch date. I have still to receive any information from octopus energy regarding closing balance, 2 weeks on from switch date.
I'm updating today as this has been far from a seamless transition. It's the 25/08 and yet British gas have not correctly action the closing meter readings I gave them this despite me having email confirmation from them of receipt of information. Instead they have input my electric reading as opening gas reading along with gas reading I gave them. This implies I have had a monthly gas usage in excess of 20k units! On speaking with them they tell me this will take up-to 10 days to correct, in the meantime time I cannot get a closing statement from octopus as they need last readings verified by British Gas. All whilst they apparently sit on £190 credit in my account with them. As I say far from seamless. Update 25/08/26
It was effortless I did nothing just provided the meter readings and that is it. Obviously fill the forms online and sit back and watch.
The switch itself was completely effortless, no issues at all. Of course, I was only switching due to the excellent offer received from Switch Together. On a kihe for like basis, I'm saving about 15% compared with my previous supplier and the best comparable deal in price comparison sites.
I'm very pleased!
Amazingly smooth and saved me over £100 a month this time.
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