The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards.... Voir plus
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We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to p... Voir plus
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The communication with supplier was good but the service was erratic. Had to wait over 3 weeks for scaffolding to be removed. Now waiting over 2 weeks to get EV point working. Roofer left his ru... Voir plus
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Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Coordonnées de contact
21-22 Great Sutton Street, EC1V 0DY, London, Royaume-Uni
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Excellent
6 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very good customer support up to point of installation.
Very good customer support from Infinity Renewables from first contact through to completion of the installation. However, it took 7 weeks (not 4-6 as estimated) and chasing phone calls to receive handover pack, delaying commencement of export payments. Whilst this stage of the process is partly dependent on the DSO issuing their certificate, improved communication from the installer during this time would provide some assurance they have not contributed to this delay.
22 avril 2026
Infinity renewable were great
Infinity renewable were great. They did a wonderful job on the day and keeper us fully informed with everything they were doing.
22 avril 2026
Our solar panel installation
From the initial expression of interest right through to installation everyone involved was knowledgeable, friendly and extremely professional. We were able to adjust our plans mid-project and have ended up with panels which deliver the amount of “free” electricity that was predicted!
22 avril 2026
The company recommended has delivered
The company recommended has delivered on all they promised. Good value.
22 avril 2026
Our installation was a success
Our installation was a success, quickly and efficiently delivered by a pleasant, helpful installation team. We have been pleased with the solar solution itself, which has exceeded expectations in its performance.
The only disappointment was the time it took to obtain the handover details and certification, which delayed our being able to apply for our SEG, which is required to generate income selling excess capacity back to the grid.
22 avril 2026
Easy and trouble free installation
Easy and trouble free installation. Very professional staff and friendly help and guidance from all involved with our transition to solar
13 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
All round - a good experience
The overall experience was a good one. The survey followed by design proposal went well and Solar Bureau were happy to provide a number of alternatives to assist deciding on a PV configuration along with unbiased advice on extra elements. The installation of the access scaffold was very proficient and its design was clearly based on safety of work at height considerations. The installation of PV panels and the inverter/battery in the garage was very professional. I only have one negative comment - Solar Bureau changed the installation date on me 3 times and at relatively short notice . I was able to accommodate as I am retired, otherwise had I been working it would have been quite an inconvenience.
13 mars 2026
Réponse : Switch Together UK
Dear Phillip,
Thank you kindly for your honest review.
We are very glad to read that the scheme met your overall expectations regarding all aspects of the survey, quotations, and scaffolding. However, we are sorry to hear that the appointments for the Solar Bureau to attend your property were cancelled at short notice. Please rest assured that this will be raised with the installer. We thank you for your patience and understanding in this process.
Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together (formerly known as Solar Together)
Switch Together UK
The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards. Everyone involved was very courteous and helpful. The sun has been shining and the benefits and savings are amazing.
10 mars 2026
Réponse : Switch Together UK
Dear Wendy,
Thank you kindly for taking the time to write this lovely review!
We are very glad to read that the scheme met your expectations, and your experience with the scaffolders was so lovely. This level of professionalism, service, and ease is exactly what we wish for each of our customers!
Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together (formerly known as Solar Together)
Réponse : Switch Together UK
Dear Laurence,
Thank you for the lovely, 5-star review.
We are very glad to read that your installation was well planned and executed. This is exactly what we wish for each of our customers!
Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best wishes,
Switch Together (formerly known as Solar Together)
Fairly straightforward process
Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared for access to the final site on the house wall. People need to be aware that a detached garage, particularly on a different level, may make it impossible - the installer seemed to suggest that the surveyor did not know much about the installation process.
16 mars 2026
Réponse : Switch Together UK
Dear Sally,
Thank you for your feedback.
We are sorry that the original plan to install the battery storage in the garage could not be carried out. While I am pleased that a workable installation was ultimately achieved outside, we appreciate that the change was not ideal and thank you for your understanding and patience in this matter.
We also thank you for sharing your insights regarding the process, as they are invaluable in helping us enhance our services.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. You can reach us at: support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Saving money with solar
Every thing went well slight problem with a wiring issue but soon sorted out and with the fox app but again sorted out very quickly I am not good with tec so was pleased with the help I received. Had 8 panels 2x battery’s and inverter fitted it’s working great and saving me money already would recommend having solar fitted through the scheme.
16 mars 2026
Réponse : Switch Together UK
Dear Annette,
Thank you very much for taking the time to write us a review.
It's wonderful to read that your experience with the scheme has been a pleasant one despite the initial hiccups with the wiring and the application. We are also pleased that you are already benefiting from your installed system.
Here's to many years of savings and sunshine!
If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Good to deal with
Good to deal with. Straight forward and had a good price. Work all done to schedule and clean and tidy work.
21 octobre 2025
Réponse : Switch Together UK
Hi Michelle,
Thank you for sharing your feedback. We're delighted to know your experience with Switch Together was a good one and truly appreciate your trust in us.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
A great experience from start to…
A great experience from start to finish. All the staff from the chosen organisation were professional, helpful and friendly. The final product was delivered to the agreed timescale and is delivering beyond expectation.
10 février 2026
Réponse : Switch Together UK
Hi Jane,
It’s fantastic to hear your installation experience was efficient and well managed. We really appreciate your kind words. May your new solar system brighten your home and your energy bills for years to come.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Great price for the solar panels etc
Great price for the solar panels, battery and inverter. Considerably less than expected. Very professional management and installation team (LMF). Cannot fault anything throughout the entire process.
13 mars 2026
Réponse : Switch Together UK
Hi Bill,
We really appreciate your kind words. It is fantastic to know that you were happy with the workmanship and the competitive price you secured through Switch Together. Here’s to lots of sunshine and solar savings to come!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The communication with supplier was…
The communication with supplier was good but the service was erratic.
Had to wait over 3 weeks for scaffolding to be removed.
Now waiting over 2 weeks to get EV point working.
Roofer left his rubbish for me to dispose of
13 mars 2026
Réponse : Switch Together UK
Hi there,
Thank you for sharing your feedback with us. I appreciate your balanced review and the understanding you have clearly showed throughout the process.
I hope that you’re satisfied with the end result, even if the journey had its moments. Please do not hesitate to contact us if you need assistance in getting your EV charger to work, as we'll be happy to help.
We're available at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Simple process
Simple process. Proved cheaper than other quotes. Good communication from registration in July 2025 to handover to installer.
Installer very good.
17 mars 2026
Réponse : Switch Together UK
Hi John,
We really appreciate you taking the time to share your experience. I’m delighted to hear you were pleased with the level of communication throughout the planning and installation process, as well as the savings made through the scheme. Wishing you a season full of sunshine and solar success.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
No problems at all
No problems at all. They arrived when they said, and did an excellent job.
16 mars 2026
Réponse : Switch Together UK
Dear Mrs Cook,
We’re very happy to hear things went smoothly. Thanks for placing your trust in Switch Together. We're wishing you lasting energy savings!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Excellent service and simple
The whole process was straightforward and everyone we spoke to was helpful
13 mars 2026
Réponse : Switch Together UK
Hi Christine,
Thanks for your lovely feedback. I'm so glad that you had a smooth experience and you felt you received all the help you needed to navigate the process.
Here’s to a bright future powered by your new solar system!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Solar panel installation
Using a collective scheme was financially attractive. The proposal from the selected contractor was competitive. The design and installation process took several months but has so far been very effective.
13 mars 2026
Réponse : Switch Together UK
Hi there,
Thank you for your thoughtful review. It’s fantastic to hear that you felt the pricing was fair—our group-buying model is designed exactly for that reason. While I understand the waiting period before your installation took place must have been difficult, I'm so pleased that you've been happy with the system thereafter.
I hope your new system brings you lasting value and plenty of solar-powered savings.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
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