South West Optics Avis 

662
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Birding scope + tripod: I was guided in my buying decision with helpful advice from Russell, over the phone. SWO have got a large range of equipment. My bundle purchase was competitively priced and... Voir plus

Noté 5 sur 5 étoiles

Ordered the Hawke Frontier ED X 10x32 Binoculars, fantastic pair of Binoculars for the money ,so many to choose from so a lot of research, phoned South West Optics to see if I had made the right choic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great people friendly, knowledgeable, efficient. Extensive stock. Lovely premises. Nothing too much trouble. Plenty of parking. Highly recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Russell has an amazing range of binoculars which allowed me to try different models to find the right pair for me. He really knows his subject and gave good advice throughout the experience. I was ab... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jumelles
  2. aussi dans
  3. Magasin de télescopes
  4. Magasin de vêtements et d'articles de plein air

Écrit par l'entreprise

South West Optics is the ultimate destination for nature enthusiasts. Home to the widest selection of Binoculars and Spotting Scopes in the UK. Located in Torquay, Devon, South West Optics was established in 1996 by Steve Rogers an avid bird watcher and optical specialist. Since Steve's recent retirement, the business has been purchased by 4Wildlife Limited who have a clear vision of becoming one of the leading names in the UK's wildlife scene, catering specifically to the needs of bird watchers and nature lovers. SW Optics is an official main UK dealer of renowned brands such as Swarovski Optik, Carl Zeiss, Leica, Kowa, HIKMICRO, Hawke Optics, Opticron, Vector Optics, Athlon, Vortex Optics, Delta Optics, Manfrotto- and many more! We bring you the best and most trusted names in the industry. We ensure a diverse range of options to suit your specific needs. Our wide selection extends beyond binoculars to thermal and night vision optics as well as spotting scopes. We enable you to explore and appreciate the beauty of nature with clarity and precision in all light conditions.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

662 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(662)

244 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best customer service I have ever experienced

I had an absolutely fantastic experience with Southwest Optics, and I can’t say enough good things about Russell. His customer service was top-notch—he was incredibly attentive, took the time to understand exactly what I needed, and his knowledge of the optics was vast. Not only did he recommend a perfect set for my outdoor activities, but he also made sure they fit my medical needs as well. I couldn’t be happier with both the product and the service. 10 out of 10 Russell goes above and beyond the best customer service I have ever experienced.

30 avril 2026
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Réponse de South West Optics

We really appreciate your feedback! It’s wonderful to hear that Russell’s expertise helped you find the right fit, we look forward to seeing you again at Southwest Optics

Noté 5 sur 5 étoiles

Excellent service throughout

Excellent service throughout. My binoculars needed repair and Russ had them repaired and back in good time. He is very knowledgeable and professional and has an amazing array of highest quality optic goodies in his shop. Five star service. Will definitely be back to purchase from him in the near future.😊

24 avril 2026
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Réponse de South West Optics

Thanks so much! Russ really appreciates the shout out, he loves talking shop, and we’re thrilled you enjoyed exploring our collection of optics.

Noté 5 sur 5 étoiles

Excellent service

Excellent service , great price

29 avril 2026
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Réponse de South West Optics

Thanks for the 5-star review! We’re thrilled to hear you enjoyed our service and pricing.

Noté 5 sur 5 étoiles

Great shop for your scopes and binoculars

Very helpful and knowledgeable with a very quick delivery and good prices. Great stuff.

30 avril 2026
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Réponse de South West Optics

Thanks for the 5 stars! We pride ourselves on being both fast and helpful, so we’re happy to see that hit the mark for you.

Noté 5 sur 5 étoiles

Great website and service

Great website. I phoned customer service as I had a question about delivery and they were very professional. The item was well packaged and I am confident that will use them agin for their services.

29 avril 2026
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Réponse de South West Optics

Thank you for the kind words! We’re so glad our team could help with your delivery questions and that your order arrived safely.

Noté 5 sur 5 étoiles

Prompt delivery and helpful coms

Prompt delivery and helpful coms. Thank you.

27 avril 2026
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Réponse de South West Optics

We're so glad we could get your order to you quickly! Thanks for the kind words about our team’s communication.

Noté 5 sur 5 étoiles

Bought a new Swarovski telescope with…

Bought a new Swarovski telescope with trade in and the service was exceptional. Couldn’t ask for a better experience

30 avril 2026
Avis spontané
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Réponse de South West Optics

It was a pleasure helping you with your trade-in. We hope your new telescope brings you many years of amazing discoveries!

Noté 5 sur 5 étoiles

Very prompt

Very prompt, excellent service.

27 avril 2026
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Réponse de South West Optics

Thank you for the five stars! We pride ourselves on efficiency and are so glad we could deliver excellent service for you.

Noté 5 sur 5 étoiles

Unbeatable for advice, service and quality.

I had a great experience with South West Optics. The advice, Russell, gave was invaluable and he really knows his stuff. He recommended an excellent bit of kit for watching wildlife, and discovering things you never knew were there. I've been happily using it every opportunity I get. The next day delivery was unbeatable. A good old fashioned company who are passionate about the products they sell, and happy to offer advice. Will definitely be using again in the future. Would highly recommend to anyone.

23 avril 2026
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Réponse de South West Optics

Thanks for the fantastic review! Really glad you’re enjoying the kit and appreciate the service and advice.

Noté 5 sur 5 étoiles

Great Service - Russell was excellent

Russell was excellent, providing great advice and options, both over chat and giving me a call when choosing a new tripod to fit all my criteria, shipment was fast delivered unexpectedly the next day.

21 avril 2026
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Réponse de South West Optics

Thanks for the review! Great to hear you were happy with the advice and fast delivery.

Noté 5 sur 5 étoiles

very pleased with they service very…

very pleased with they service very polite very quick excellent, promt delivery good prices award them 5 stars

20 avril 2026
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Réponse de South West Optics

Thanks for the review and the 5 stars! Really appreciate your kind words.

Noté 5 sur 5 étoiles

Service was great

Service was great. The Binoculars I purchased online arrived promptly and well packaged. I phoned the store for advice before making a decision on which to buy. They were very helpful. I haven’t used the binoculars yet as they were a gift.

15 avril 2026
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Réponse de South West Optics

Thanks for the review! Glad you were happy with the advice and prompt delivery.

Noté 5 sur 5 étoiles

quick and good commiication

The ordering process was clear and quick. South West Optics communicated well during the entire process and the goods were dispatched and delivered very quickly.

9 avril 2026
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Réponse de South West Optics

Thanks for the review! Glad you were happy with the smooth ordering process and quick delivery.

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