Swordis Avis 26

My order was processed for shipping the same day, and I received it just three days later. Customer service was also excellent, and it is rare to see this level of attention from a company.

I ordered two custom katanas one from Hanbon Forge and another one from ShadowDancer and they both ended up being cheaper than on their partners websites. The customer support has also been a big step up; usually the direct forges take days to respond. ShadowDancer had to refund me money for an order and they ghosted me for months until I reached out to Swordis.

Perfect! The return process went without a hitch and I truly appreciate David from customer service!

Excellent service in terms of shipping speed. Unfortunately, the sword scabbard arrived dented during transit, but the return process was very easy and a replacement was quickly shipped out to me.

This has been my best online ordering experience so far. I ordered the wrong sword but was able to reach customer service in time before it was shipped. They were very friendly and helpful throughout the whole process, refunding me the difference I paid for the wrong sword right away. The katana arrived quickly as promised and appears to be of excellent quality, I have no complaints about the materials used and craftsmanship, it is sharp, has great balance, and performs beautifully beyond expectations.

Swordis offers a great variety of swords at fair prices. I appreciate how tariffs are covered without burdening customers. Customer service has been very friendly so far.

Custom hanbon forge Katana arrived sharp and exactly as specified exactly within the timeframe described, customer service responds in a timely manner always with an answer. Could not ask for a better service

Got a daisho from hanbon forge and it arrived on time, was well packed, and just as described. Both the katana and wakizashi were well made, feels great, and the purchase was overall smooth and hassle-free. The same sword was $15 cheaper on Swordis than on HanBon Forge, even after using the discount

Awesome selections and speedy delivery! I enjoyed the experience of choosing the katana I wanted and completing the purchase, it was a seamless process. Customer service was also very efficient and responsive throughout the whole shipping process as there was a waiting period for the custom katana to be made. Upon arrival, the katana was packed very well and unboxing was a pleasure. First impressions did not fail and it was definitely worth splurging on.

I recently purchased a katana from this site, and I am beyond impressed. The craftsmanship is outstanding — every detail feels precise and authentic. The blade is perfectly balanced, the handle is comfortable, and the overall finish is impeccable.

Customer service was equally excellent. The team was responsive, knowledgeable, and ensured that my order arrived quickly and safely.

I highly recommend this site to anyone looking for high-quality katana. Whether you are a collector, or simply an enthusiast, you won’t be disappointed!

One stop shop for every single blade of practitioner could need. Prices seem almost too good to be true, but I have ordered multiple blades and they are above and beyond what I could’ve hoped for as as well as as the customer service is flawless. I will order from them again and again.

Saved for months to be able to customize and order a custom katana from their custom builder service. About a month before I was able to have enough money, they completely changed their system and made it impossible to customize your blade (things such as length, blade profile, what kind of bohi/fuller you want etc.

If you want these options now, you have to step up to their premium line which includes their higher end fittings and drives the prices way up. This is terrible for people like me that wanted a nicer blade and didn't care about the fittings (I make my own).

I found out about Swordis on Reddit. I reached out to them, and David responded in less than 10 minutes to my question. He even had a call with me to guide me through the custom katana builder, and after receiving the sword I can say it's one of a kind. I've tried to configure the same sword on HanBon Forge website and it end up being a bit more expensive than it costed me on Swordis, also there were a lot more options

honestly the best experience I've had with a sword so far. David and Vali were super helpful picking out my custom katana & answered like... all my questions (and there were a lot lol). the sword I ordered is taking over 3 months to make and they even offered installment payments without me asking. no hesitation ordering again from Swordis: def recommend to anyone looking for a proper sword

Unlike most companies that only reply when I contact them through BBB, Swordis has been amazing at helping me locate my missing package, promising to refund out reship the katana I ordered if I choose to. Thankfully my sword arrived a few days later via USPS who had shipping delays due to bad weather. I hope that Swordis' service remains just as good once the company takes off.

Great service, support went above and beyond for me.

I've gone above an beyond to leave them a review on all the platforms because I haven't seen a company to care more about their customers as Swordis. I left them reviews on all the channels and I will def buy swords from them again. Fast shipping, response and my sword from shadowdancer is incredible.

I have no complaints whatsoever... everything from beginning to end has been execellent

Came across Swordis after watching their YouTube video on sword steel types and thought I’d give them a try. Had a few questions about grip finishes and tang lengths, so I dropped them a message. Heard back the same day with helpful advice and even a few photos from their team. My 5160 carbon steel sword turned up quite quicklt here in the UK—nicely packaged, beautifully balanced, and clearly well made. Genuinely impressed with both the product and the customer care. Would definitely order again.

Swordis customer service is incredible... they spent over an hour helping me choose the perfect blade and answering all my questions. My international order was shipped within a week and arrived securely packaged.