TAB Retail Ltd Avis 

284
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great, easy purchase! Iphone 14, excellent condition, bargain price! They even posted it 24hr royal mail so that I would have it in time for my sons birthday. Will definitely buy from this company ag... Voir plus

Noté 1 sur 5 étoiles

I have sent 2 emails to you, no answer, I have tried calling, it states send us an email. I received what was sold as a new item, but the item received had been already opened, sealed with tape, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely delighted with my purchase! I bought a refurbished Cherry keyboard and, honestly, it arrived in what I can only describe as brand new condition, not a scratch, mark, or sign of previous us... Voir plus

Noté 5 sur 5 étoiles

Lauren was an asset to TAB. I was already in the depths of an amazon sale of this for £20 odd pounds and was moved to find out just how to cancel an Amazon sale after discovering TAB sold it at £10 (... Voir plus

À propos de l'entreprise

  1. Magasin d'informatique

Écrit par l'entreprise

With over 30 years experience in the IT and electrical industry, we strive to offer great deals on new and refurbished electrical and home goods.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(284)

32 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid at all costs

If i could give zero stars I would.
Absolutely the worst company I have EVER dealt with. Bought a refurbished laptop from Tabretail, the screen stopped working after 6 months, said they'd fixed it and sent the laptop back to me but the laptop still wasn't working. Sent it back to them again and was told I had 'damaged the USB ports' so they wouldn't fix the laptop. I absolutely did not damage the ports. This was obviously done by Tom to avoid having to fix a very big problem with the laptop. He even threatened to 'recycle' my laptop. Do not believe a word this man says. Absolutely disgraceful. Read all of his bad reviews before you consider buying!! I wish I had!
AVOID AVOID AVOID!!!

7 mars 2024
Avis spontané
Logo de TAB Retail Ltd

Réponse de TAB Retail Ltd

Sorry to hear you had a bad experience. I have looked into this. Your laptop was returned to us with damaged USB ports, you must have known this as they would 100% never work in the state you returned it in.

It makes no logical sense for us to lie or damage an item ourselves as you claim, if it was not damaged then we'd return it to the manufacturer who would repair/replace it at no cost to us.

Yes we would recycle your item if you didn't want it back. It isn't really worth a lot as it is damaged.

With regards to bad reviews, yes we do have some, we are not perfect. But we also have over 90 thousand positive reviews on Ebay which should be taken into account also.

Sorry we couldn't offer any solution for your damaged item.

Noté 5 sur 5 étoiles

Great service

Very quick delivery especially as it was over the Christmas period. Great iPad case which replaces the exact same one which was battered with overuse. Really happy I managed to find an exact replacement. Very happy with my experience.

25 décembre 2023
Noté 4 sur 5 étoiles

Pretty good used product

Pretty good used product. I was happy with the discounted price since it was used like new, but the back clip of the monitor does not fully click into the stand which makes it feel slightly precarious.

14 décembre 2023
Noté 1 sur 5 étoiles

Ordered a samsung monitor on there ebay…

Ordered a samsung monitor on there ebay store that wasn’t working correctly with my MacBook. I opened a return and was told by them to pay for the return postage however ebay told me i should not as the seller is liable. They did in the end arrange a collection from my house so i thank them for that, Fast forward the item was delivered back to them and they are not responding to my ebay messages. I have all the proof it was returned back to them along with the collection tracking they themselves booked yet i cannot contact them anymore on ebay as the message does not go through and today ive recieved a policy warning email from ebay saying i entered the wrong return reason by saying it wasn’t working when in eBay's eyes it was working... I’m not sure what they have said to ebay but this is very crafty behaviour from this seller. I have emailed there sales email address directly and im currently awaiting a response from them (date 12th of december) They have the expensive £900+ monitor back with them as well as my money so if i recieve no response to my email then i have no choice but to take legal action and dispute with my amex card.

Edit: i have searched there ebay account and i see the monitor that i returned to them has been re-listed for sale!! Item number 176098283483 I know it’s the exact same one since it has this very specific dent at the back of it and they clearly show this in the photos. When i bought the monitor it was described as refurbished and came with this specific same dent. Also they have not responded to any of my emails and 48 hours have passed…If anyone buys from them just know this seller is selling stolen goods that they do not own. I’ve returned it back to them and they don’t even bother refunding me or respond to my messages but they relist the item that i’ve paid for… they have time to relist the monitor that i returned back to them but they do not respond to my message or refund me? That is fraud!! Avoid them they are absolutely disgusting its clear to say i have been scammed by them.

So i am now taking this further with small claims court as i have a lot of evidence to pursue this as well as contacting my card provider. This is a big warning if you ever decide to buy from the owner of this company TOMAS THORLEY just know he is a criminal and won’t refund you if you return your goods. And he will fraudulently resell the goods you bought and retuned without refunding you. I also see they have done this to other people after reading there reviews. AVOID

12 décembre 2023
Avis spontané
Logo de TAB Retail Ltd

Réponse de TAB Retail Ltd

I have looked into this. You claimed it did not work with a Mac, this is correct and you agreed with this. In your words "it is a common problem" - yes it is not compatible.

Despite this you decided to complain to Ebay that it is not as described and is faulty. We then had to pay the postage cost, not once, but twice as you missed the first courier collection attempt we arranged for you.

As we both know it obviously worked fine when it arrived back with us. We reported it to Ebay as you had clearly taken advantage of the Ebay return system. In response to this Ebay banned you and told us not to refund you, this only happens if you have consistently abused the system. I'd assume this to be the case as you do not use your real name on Ebay.

So at this point we could have just agreed with Ebay and not refunded you. However obviously we did not and we did refund you minus the collection costs (of two collections).

Noté 1 sur 5 étoiles

Sent me a box of mold

They sent me a "refurbished" item that came in a box filled with MOLD, clearly very used cables, and refused to do anything unless I sent back the item and all the packaging, which would be LITERALLY ILLEGAL as the entire thing was contaminated with mold. I want to upload photos so you can see how serious I am but this form doesn't have the option.

24 novembre 2023
Logo de TAB Retail Ltd

Réponse de TAB Retail Ltd

We are sorry you had a bad experience. We offered a return for a full refund. Apologies again for the inconvenience caused.

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