Tap PaymentsAvis 

154
TrustScore 2 sur 5

1,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I have been using Tap for more than 3 months. Even though there is not any dispute with them they WITHOUT INFOTMING ME blacklisted my account and they freeze my payouts as well. In short they block... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

THE WORST COMPANY EVER. You have to beg them in order to get your money. The customer service is terrible as well. I already replaced them and I won’t miss them. I DO NOT RECOMMEND, RUN AWAY!!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

AS a `Merchant I am satisfied with how they support merchants and do not ask for complex requirements. however I have observed many of my customers are complaining payment declined problem like 50 p... Voir plus

Noté 3 sur 5 étoiles

This is a good payment gateway but not the leading one as they say on the website. I have a small business online hence I needed a system to set up and receive payments from clients. Sometimes the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Institution financière

Écrit par l'entreprise

Tap Payments is the fastest growing payment technology and solutions provider in the MENA region- built for the region by people from the region. Tap Payments enables businesses of all sizes throughout the MENA region accept online payments through their website or app. If you’re running a business of any kind and need a simple, powerful way to start selling online and accept payments. Tap Payments is the perfect payment partner. We believe when you grow, we grow!


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(154)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very bad company and poor dashboard

Very bad company, very poor dashboard, you have to select date by date to see your sales, come on we are in 21 century, every thing is easy and quick, except tap payment, still in the middle ages

11 mars 2023
Avis spontané
Logo de Tap Payments

Réponse de Tap Payments

We’re sorry to hear about your experience and want to make it right. Please email us at support@tap.company with your details, and we’ll assist you promptly. We appreciate your patience and the chance to improve.

Noté 1 sur 5 étoiles

They are scammers

They have terminated my account without prior notice and caused my business to have a big financial loss.
They held more than 30,000 QAR without any justification when I had no disputes at all.
They are scammers and don`t even deserve a star.

They requested more than 4 documents for each transaction and we provided them; but they didn`t answer our email.

21 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammer.

Scammer.
They work with anyone, even if he is a fraud. I paid them through a site that sells shipping cards and I did not receive my product. When I contacted them, no one could help

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Best one in GCC

Best customer service, better rates, understanding and always willing to help whenever needed. Highly recommended!

22 septembre 2023
Avis spontané
Logo de Tap Payments

Réponse de Tap Payments

Thank you for your feedback and we look forward to helping you grow.

Noté 1 sur 5 étoiles

Customer Support Is really bad

They don't Know how to Solve problems; they will ask you to create a new account if you want to update bank details. and they will not let you know if they required any supporting documents.

27 août 2023
Avis spontané
Logo de Tap Payments

Réponse de Tap Payments

Thank you for your feedback. We’re sorry to hear about your experience and want to make it right. Please email us at support@tap.company with your details, and we’ll assist you promptly. We appreciate your patience and the chance to improve.

Noté 5 sur 5 étoiles

Best service by Mr. Tony from Tap Payment Dubai…

It was really a smooth transaction of making a contract as a marketplace for our Company JMARKT. Mr. Tony from Tap Payment, Dubai branch have been kind enough to furnish the required documents and supported us throughout the process.

7 août 2023
Avis spontané
Noté 1 sur 5 étoiles

will not release my funds!

I have been a loyal client of TAP for a few years now. Earlier this year I was told that I needed to close my old TAP account and open a new one as my old one was "outdated"
so I had to go through the whole application process again.
Since then (April) I have been contacting TAP regularly to release the funds that were in the account and transfer them to my new account and they will not do it. I am told to wait 24 hours for the funds to appear and nothing happens. It has been 4 months!
They also still charging me the monthly fees so now Im paying for two TAP accounts.
Ive been told numerous times a manager will call me and no one calls. I will be closing all accounts with this company and moving to another. Absolutely shocking.

20 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

one of the worst services i have every…

one of the worst services i have every worked with, their website is dog crap, if they froze your account for no reason expect to get robbed basicly. if there is something wrong with your documents or account they wont tell you, they will let you use the services but never send it to your account such a scam

9 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Not deserve a star

Not deserve a star. I had many good year from
Them. But lately they want close my account and I had severel thousands $ there. After many months they send a part. Then suddenly i get email fr One name Phillip and he Said that One customer open dispute and You need show evidence that they get their item. Withhin a period and before 120days they Will return money. I show all evidence and trackingnr but they stop to answer. I write to customer service and they Said customer need to talk to their bank. Everything they Said was wrong and No money send nor me or customer. Often they just wait few days we Will contact You and nothing happend

5 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

SCAM!!!!!! IM TAKING THEM TO COURT

This Company is a real scam they have u promote there links and never pay anyone customer service is terrible and I have $6500+ Balance and they didn’t pay me and will not answer back to emails or direct messaging SCAM

6 février 2023
Avis spontané
Logo de Tap Payments

Réponse de Tap Payments

Hi Cartier,

Thank you for taking the time to provide feedback and we apologize if you have had a negative experience.

We value the satisfaction of our customers and would like the opportunity to rectify any issues you may have encountered.

Please reach out to our customer service via the live chat on our website www.tap.company and provide your email address or the phone number associated with your account with us at Tap Payments, and the team will assist you and resolve any outstanding issues.

Once again, thank you for giving us the opportunity to make things right.
The Tap Payments Team

Noté 5 sur 5 étoiles

Best onboarding process in Industry, Extremely helpful Team.

Let me say this on the record that Tap's Onboarding process is THE BEST in the industry i have seen. Ms Nida Bham from the Sales Team was extremely helpful in providing useful information, and finalizing the onboarding requirements as soon as possible. I am pleasantly surprised that a platform (Tap) which i never expected anything from, has proven to the best among all other competitors such as Stripe, Telr, NoonPayments and so many other competitors from UAE. Companies like Tap must rise to the top as they deserve a high ranking place.

30 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Satisfied with Tab Payments

We had so many Payment & Costing issues with previous Payment system. Since we are using Tab Payment we are very satisfied in terms on Payment & Costing. Specially thanks to Ms. Nida Bham to suggest us this Payment system & support.

6 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

From initial contact till the…

From initial contact till the onboarding, the customer journey and experience has been nothing but fantastic. I was able to onboard in less than a week and the whole process was smooth sailing.
I want to give a special shout out to my relationship manager Nida for taking me through the onboarding journey and for being ever helpful for all my questions.
Will definitely continue working with the team and will recommend the service to anyone looking for a reliable payment gateway.

3 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

الخدمه ممتاز ولا يعلى عليها 😍والاخ…

الخدمه ممتاز ولا يعلى عليها 😍والاخ عبدالرحمن معانا على طول اي استفسار او سؤال عندنا مايقصر معانا يكفي طوله باله لاسالتنا المتكرره ويستاهل يكون في اعلى المراتب على تعامله الجميل مع العملاء 🤣

12 avril 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus