HomeOutlet Online Limited Avis 

945
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... Voir plus

Noté 5 sur 5 étoiles

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... Voir plus

Noté 5 sur 5 étoiles

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... Voir plus

Noté 5 sur 5 étoiles

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

945 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(945)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service!

A good selection of basins & pedestals from Tapoutlet.co.uk and backed up by a good delivery service via UPS gave us exactly what we wanted and when we wanted it. We will definately use the service again if we need anything from their range.

15 mars 2013
Avis spontané
Noté 2 sur 5 étoiles

Not delivered when promised!

I phoned up and ordered a pump on a friday asking for it to be delivered Monday, they said this was not possible, but if I paid £9.00 it would definatly be delivered tuesday by 10.00am, I told them this was very important as the house had the water turned off due the old pump leaking and a new tentant moving in on the tuesday. It wasn't delivered! When I phoned up they said it was still at there warehouse!!! They then sent it out for next day which I then received. Basically I lost 2 mornings work and had a very unhappy customer..Will not use again.

15 mars 2013
Avis spontané
Logo de HomeOutlet Online Limited

Réponse de HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Noté 1 sur 5 étoiles

World Wide Web - Yes!....... World Wide Sales - NO (UK only!)

Very good website which sells a lot of things that I would love to buy - but I cannot! I live in France and apparently tapoutlet.co.uk only sells to the Brits in Britain. This true of their web sales and telephone sales. In fact telephone sales just said NO. No justification or anything explanation.
A big pity as I could also pay with a UK card......
No more sales to me or my friends over here.

15 mars 2013
Avis spontané
Logo de HomeOutlet Online Limited

Réponse de HomeOutlet Online Limited

We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Noté 5 sur 5 étoiles

Great company!

Great company to deal with! Had a issue with some damaged in transit and was dealt with within 24 hours. Looking forward to ordering with them again.

14 mars 2013
Avis spontané
Noté 3 sur 5 étoiles

Satisfactory

The items were delivered one at a time and I was not informed of the delivery dates, which was inconvenient. The picture of the bath showed it with a plug and overflow, but these were not included. I think they should make this clear and offer compatible parts when ordering. They suggested the supports, but not the plug.

All articles arrived in good condition but I would have preferred to be warned about the staggered delivery. Luckily my plumbers were not waiting for them or it could have been very awkward.

14 mars 2013
Avis spontané
Logo de HomeOutlet Online Limited

Réponse de HomeOutlet Online Limited

We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Noté 1 sur 5 étoiles

No communication

On ordering my tap on line l did not receive a confirmation email. At the time of placing the order l noted that the estimated time for delivery was 3-5 working days, on the 6th working l rang as l had heard no news. I was told over the phone that the tap l had ordered was not avalible until May 22nd, the date l was ringing on was Monday 11th March. I did state to the lady on the phone it would have been nice to have been informed of this information rather than having to get in touch myself, and she agreed.

14 mars 2013
Avis spontané
Logo de HomeOutlet Online Limited

Réponse de HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Noté 5 sur 5 étoiles

Rapid and efficient service

Detail description on website ensured that I could make an informed choice. The tap was despatched promptly and arrived wihin a few days of the order being placed. And it was just what I wanted - at a very competitive price!

13 mars 2013
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus