We had an appointment with Jonathan T to assist us in the preparation's and understanding of getting our Wills and POA set up. Jonathan was very professional, clear and helpful with the whole proce... Voir plus
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We would both like to say a huge thank you for the excellent service we received when arranging our Wills and Lasting Powers of Attorney. From start to finish, the service was absolutely outstand... Voir plus
Our first experience of having wills written and from the beginning to the end the process was straight forward. The company makes for an easy online booking system with follow up emails and... Voir plus
Amazing service, Amanda was so efficient and friendly, she explained everything so clearly and answered any questions we had. Amanda made the process so easy for us, thank you so much. We would defini... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.
Coordonnées de contact
Unit 7, Morston Court, WS11 8JB, Cannock, Royaume-Uni
- 01543 220969
- info@taylorlucas.co.uk
- taylorlucas.co.uk
5,0
Excellent
808 avis
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The service was smooth and easy to…
The service was smooth and easy to understand.
21 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
We are so glad you found the service easy to understand, thank you for your lovely review. 😊
So easy to talk to
So easy to talk through what I needed as Jonathon was really helpful.
21 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your 5 star review. We really appreciate your feedback and thank you for choosing us. 😊
Brilliant Service
Brilliant Service, patient and very understanding. Great professionalism.
21 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you so much for your 5 star review!
Pleasant and straightforward experience.
I was nominated for the free will writing service and had an appointment with Amanda Huburn- Steele,as a technophobe I was comfortably re assured by your other members of staff namely Paige and Emily prior to the meeting how easy it was which obviously helped.The meeting itself was straightforward ,Amanda was very attentive and explained things in terms I could understand,she also took time to listen and allay any fears/problems I had,there was no pressure from her to add any additional services that I may require,and was very clear how useful they could be,very happy with the service received today and will suggest to anyone thinking about their will.
16 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your wonderful review. We're delighted to hear that Paige and Emily were able to put you at ease before your appointment, and that Amanda made the process straightforward, clear, and reassuring throughout. It's especially pleasing to know you felt listened to and supported, with no pressure while exploring your options. Thank you for your recommendation and for trusting us with such an important step. 😊
Réponse de Taylor Lucas Partnership
Thank you for your 5 star review! 😊
Making a complex process simple
Amanda was very approachable and knowledgeable helping us with our wills. She explained everything clearly, was happy to answer all our questions and made the process really simple. She followed up promptly with answers to any questions that she couldn’t answer during the call itself. Would definitely recommend. Thank you for your help and for making a complex matter very straightforward.
30 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely review. We're delighted to hear that Amanda's approachable and knowledgeable guidance made the process simple and easy to understand. It's great to know she took the time to answer your questions and followed up promptly when needed. We truly appreciate your review and are pleased we could help make such an important matter feel straightforward. 😊
Appointment to set up Will
Just had an online appointment for my Will with Lottie Heesom. What a pleasant experience she went through everything at a nice slow pace, was able to ask questions throughout and happy to clarify information a number of times.
Fortunately was not as complicated as I had thought. Now have peace of mind.
13 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lottie made your online will appointment such a positive experience. Taking the time to explain everything at a comfortable pace and making sure all your questions are answered is something we pride ourselves on, so it's wonderful to know you felt supported throughout.
Natasha Maddox was brilliant
Natasha Maddox was brilliant! So patient, took the time to explain everything and made the whole process easy from start to finish. I can’t recommend enough, thank you
10 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your fantastic feedback. We're happy to hear that Natasha provided such a positive experience. Her patience, attention to detail, and commitment to making sure everything is clearly explained are qualities we greatly value, so it's wonderful to know she made the process easy from start to finish.
Excellent service
Clear, friendly and helpful. Made the process of getting a will much easier than we anticipated.
10 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your 5 star review!
Will updates
We updated our will with the support of Charlotte Rawlinson. Charlotte approach very professional and very calm and kept reviewing the document to make sure that it met our needs and we understood each clause. I would highly recommend Taylor Lucs and Charlotte in particular. Excellent service, thank you.
9 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your wonderful review. We're happy to hear that Charlotte provided such professional and supportive service while helping you update your will. Taking the time to carefully review each section, ensure it met your needs, and explain every clause clearly is an important part of the service we strive to deliver.
Great advice from professional staff
Great advice from professional staff. Appointment prompt, welcoming attitude. Good service.
1 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely 5 star review!
Clear and useful
The consultant was well prepared (based on our pre-questionnaire) and took us very smoothly through the will-writing task. All questions were clearly answered, and we had time to think about the decisions we made. Though additional products were offered, there was no hard sell.
7 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely 5 star review!
Really helpful and straight forward
Really helpful and straight forward, Jonathan has been excellent.
3 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely review, we will be sure to pass on these comments to Jonathan.
Great explanations for everything
Great explanations for everything - on such a touchy thing to be planning no one wants to think of death. Everything was explained fully and we got some add on that we got a great discount on/ no pressure to get but explaining why you would need them.
3 juillet 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your feedback. We understand that planning for the future can be a sensitive subject, so we're pleased to hear everything was explained clearly and thoroughly. It's great to know you found the additional services helpful, with no pressure and clear guidance on their benefits. Thank you for choosing us.
Excellent service.
Very straightforward process. Natasha made it easy from start to finish. Friendly and professional, Will written and lasting power of attorney completed too. I'd recommend this firm, and Natasha Maddox, to anyone. Thank you.
30 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your kind feedback. We're delighted to hear that Natasha made the process easy and straightforward while helping you complete your Will and Lasting Powers of Attorney. We truly appreciate your review and will pass your lovely comments on to Natasha.
Will written with ease
I used Taylor Lucas Partnership to write a new Will. Jonathan Taylor was helpful, friendly yet professional and provided good advice and answered all my questions with ease. Very impressed with their service which was conducted remotely via Teams, and so easy to get a convenient appointment date and time.
23 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely feedback. We're delighted to hear that Jonathan provided helpful, professional advice and was able to answer all your questions with ease. It's great to know that the remote appointment process was convenient and straightforward for you. We truly appreciate your kind words and thank you for choosing Taylor Lucas Partnership.
Helpful and professional
Amanda was friendly, professional and explained everything very clearly. She worked flexibly around our schedule, including a follow-up meeting on a Sunday.
11 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your kind feedback. We're delighted to hear that Amanda was friendly, professional, and explained everything clearly. We're also pleased that her flexible approach helped make the process convenient for you. Thank you for choosing us.
Lottie Heesom was excellent
Lottie Heesom was excellent. Very friendly and professional. Lottie explained everything thoroughly, helping us to make our will. As we went along she kept making sure that we understood everything and if we had any questions. We felt confident in Lottie and we would recommend her.
18 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely feedback. We're pleased to hear that Lottie was friendly, professional, and took the time to explain everything clearly throughout the process. It's wonderful to know you felt confident in her guidance, and we truly appreciate your review.
Very informative and knowledgable…
Very informative and knowledgable advisor Taylor who I spoke to this afternoon. It makes a nice change for an advisor to be so clued up which gave me total confidence in him. Thank you!
18 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your kind feedback. We're delighted to hear that Taylor was so informative and knowledgeable, giving you complete confidence throughout your conversation. We truly appreciate your comments and are grateful you chose our service.
The will was for my in-laws
The will was for my in-laws, the staff at Taylor Lucas showed my parents the sane respect and patience they did with me. The service is easy, excellent and extremely informative really appreciate you all
16 juin 2026
Avis spontané
Réponse de Taylor Lucas Partnership
Thank you for your lovely feedback. It's great to know you found our service easy and informative. We truly appreciate your kind words and thank you for choosing Taylor Lucas.
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