Team Sport Direct Avis 

57
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

NO ORDER after 2 months. Shocking customer service. I thought this would be reputable business as it was recommended by our football team but I've paid near £90 for a kit that hasn't received.

Noté 1 sur 5 étoiles

Extremely poor customer service! No ETA given when placed the order, then when I chased up about delivery times my order was cancelled "as per my request" - I have never asked them to cancel the or... Voir plus

Noté 1 sur 5 étoiles

Customerservice is virtually non existing. I received a wrong GK shirt, and even though I have written several mails I still haven't got an answer on what to do with the shirt. I could return it,... Voir plus

Noté 5 sur 5 étoiles

The website, ordering process, and speed in response from the team at TeamSportDirect has been excellent. Would definitely order through them again. Price was extremely fair. (we ordered 30 ful... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,0

Tous les avis

(57)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Had to repeatedly chase up exchange/refund.

Fine to start with but then had to chase up an exchange several times. Each time I rang up, I was told they were still waiting for the product or that they'd look into it and let me know what was going on, but I always ended up having to call back myself. In the end I decided it wasn't worth waiting for the replacement and asked for a refund, and now I'm having to chase THAT up...
Very pleasant on the phone but the company doesn't seem to be being run at all well.

29 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

ordine effettuato dall'italia

ordine effettuato dall'italia, pacco arrivato in 4 giorni lavorativi. vasto assortimento di articoli sportivi, spesso si trovano sconti anche al 50-70%. L'unica pecca è il reso...che è a carico dell'acquirente. Dovendo rispedire in inghilterra la spedizione è molto costosa.

9 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

avoid

Charged seperate delivery fees but all came in the same box emailed to question. Ignored. Also had a problem with our socks that we paid extra for they’ve not even lasted a season, emailed twice and not had any reply whatsoever. Happy to help when your buying. Aftercare shocking.

7 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

Worst customerservice

Customerservice is virtually non existing.
I received a wrong GK shirt, and even though I have written several mails I still haven't got an answer on what to do with the shirt. I could return it, but as it's not my fault I'm not to keen on paying the return shipping.
Furthermore the order contained a shirt that couldn't be delivered at the moment, but I can't get any info about when they expect it to be on stock and shipped.
They simply just don't answer any mails.

Judging by the other reviews here it seems like the company just don't care about delivering the right items, or answering their customers

9 mai 2018
Avis spontané
Noté 1 sur 5 étoiles

Beware of wrong products..

Ordered a specific model and color of Adidas shorts to my fotball team.
Got another model, which of course was useless for the team.
After two months they still haven't managed to advice me what to do with the wrong delivery.

10 juillet 2017
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

It was the first time I had ordered any kit for my team online so I was a bit nervous but I should'nt have been. I ordered 20 Adidas tracksuits which they did at a great price. Keiren rushed through embroidery and even delivered them personally so we got them in time for our cup match. Not many companies would have done this so I will 100% be ordering from them again

7 novembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Service is a joke! Complete scam!!!

Ordered 3 items on the 24th September for £56, they emailed me on the 27th saying one item was out of stock so I asked for a refund and received no reply (should have been refunded £25). Then the two other items arrived and didn't fit so I sent them back and asked for a refund again no reply! I am now still £56 down and there is little chance I will get this back! I hope they took pleasure in robbing a 17 year old coach of £56 that took me over 10 hours to earn! DO NOT USE THIS WEBSITE

14 octobre 2016
Avis spontané
Noté 1 sur 5 étoiles

terrible service

Ordered weeks ago, payment was taken straight away, still waiting for goods. Sent several emails, but they don't answer. Do not use this company it's like throwing money away.

21 septembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Stay clear

Ordered a product weeks ago, paid for, only to find that it was sold out which they claimed they "sent an email" which they never did! Still waiting for a refund which i reckon may take a while...

4 avril 2016
Avis spontané
Noté 1 sur 5 étoiles

Awful service

They owe me money and still have not paid me back yet. After they made miscalculations in the order and didn't even have the decency to contact me about it. I had to let them know

3 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Ordered a Nike training kit with printing and embroidery for my team for the winter. Could not be happier with the quality and was good value too. Took 2 weeks as agreed and kept us warm in this chilly weather. Great service!!

29 janvier 2016
Avis spontané
Noté 1 sur 5 étoiles

don't order. paid but no delivery

I have ordered some shirts and 1 short. First they told after i had paid the shirts arent in stock. So i changed the order and they say its shipped. But no delivery. Now i am waiting a few weeks on my money, but still no money on my account.

22 novembre 2013
Avis spontané
Noté 4 sur 5 étoiles

trust worthy. stick to the deal.

everything went well after agreedment about the deal. got the package after about 2 weeks as told. im please with their service. though the shipment price could cost less than it does.

27 mars 2011
Avis spontané

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