I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking... Voir plus
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Lisez les avis des autres
The parcel was securely packed and arrived quickly so your side went very well. A diagram with part names labeled would be helpful and make the instruction book easier to follow for non-English speak... Voir plus
L'entreprise a répondu
The mini pro trellis system was easy to fit and instal. Care needs to be taken when fitting the cutting the cable. Suggest that you complete one end with the screw thread out as far as possible. Befor... Voir plus
L'entreprise a répondu
From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guarant... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UK-based supplier of high quality stainless steel wire rope assemblies, wire rope fittings, cable tools, and lifting equipment.
Coordonnées de contact
10 Evercreech Way, TA9 4AR, Highbridge, Royaume-Uni
- 01278773510
- sales@tecni.uk
- tecni.uk
4,7
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de TECNI Ltd
Thank you for leaving your excellent review. We agree 2 day delivery to the United States is impressive. We hope to do more business with you in the future. Kind regards, Ingrid.
Réponse de TECNI Ltd
Thank you for your excellent review. We appreciate it. Kind regards, Ingrid
Réponse de TECNI Ltd
Hi Noel, thank you for your 5* review, it's good to receive positive feedback and we hope that we can be of further assistance in the future. Kind Regards, Wendy Wakefield
Réponse de TECNI Ltd
Thank you for your excellent review. We are pleased to hear that you are happy with the quality of our products. Kind regards, Ingrid
Good products with good delivery
Good products with good delivery. Used before and would use again.
12 février 2023
Réponse de TECNI Ltd
Dear John, Thank you for your review. It's really kind of you to take the time and we appreciate your business. Best regards, Trevor
Great company - shame they use FedEx.
This is a great company and the quality of the products is excellent. I have used them for about 10 years for garden trellis parts and these are solid, look great, and whilst more expensive than some they do last. Always found ordering easy and efficient and they dispatch goods quickly. The one negative is that they use FedEx. FedEx confirm they haver the goods which shows that Tecni have dispatched them but FedEx then sit on them for up to a week (inspite of next day delivery on their order). This has happened several times when ordering. Ditch FedEx and this would be 5 *.
Thank you for your reply below - Fedex emailed and texted me to say that they had the package 9/2 and delivery would be 10/2. I was in. They then changed it to 13/2 on the morning of the 13th. I was in. Then it was 14/2. I think you might find their tracking to you is different to their actual delivery. I have to say I had similar issues in the past with FedEx. I have all the email trail if you want to check. Luckily the products are so good I just accept to ignore any FedEx promises, especially through the Southampton Depot - not Tecni's fault.
8 février 2023
Réponse de TECNI Ltd
Hello Simon, thank you for your review. We appreciate your continued business & positive feedback on our products. On checking the FedEx tracking on your last order, we can see that this was shipped on Friday 9/02/23 and delivered on Tuesday 14/02/22, unfortunately there is comment - customer not available to take parcel - on the Monday, hence the reason for the slight delay. We do monitor our courier's performance and find FedEx to be one of the better couriers, however we hope that you will not experience any delays with any future orders placed. Kind Regards, Wendy Wakefield
Excellent quality products and service
I continue to purchase products from Tecni having done so on numerous occasions. Great reliable service. Helpful staff when I’ve called them or text for design and product help. Always quality products. I’ve come back to Tecni each time as they’re reliable, tried and trusted and excellent. You pay for what you get with this sort of kit and great quality is cheaper in the long run. Unfortunately my last order got caught up in the Royal Mail postal strikes so was delayed and then compounded by the Christmas post. No fault of Tecni though. Lesson learned for me to pay the extra cost for courier delivery another time!
1 décembre 2022
Réponse de TECNI Ltd
Thank you for your excellent review, especially with regards to our customer service. It's much appreciated. Kind regards, Ingrid
Réponse de TECNI Ltd
Thanks for your excellent review. We're pleased to hear that you are happy with our product and service. Kind regards, Ingrid.
Good product good price
9 février 2023
Réponse de TECNI Ltd
Thanks Paul. We really appreciate the review.
Réponse de TECNI Ltd
Thank you for the excellent review. We are pleased that your order was delivered promptly.
Kind regards, Ingrid.
Reproduced a special cable on a rare…
Reproduced a special cable on a rare American based gym machine. The help the work and the fit after was Perfect. Highly recommended.
Majestic Gym
7 février 2023
Avis spontané
Réponse de TECNI Ltd
Dear Birol, Thank you for your nice review. We really appreciate it. We are glad that the gym cable helped to repair the machine. Best regards, Trevor
Slick and easy to use
27 janvier 2023
Réponse de TECNI Ltd
Thank you for leaving your 5 star review and good to hear that you found our website easy to use. Kind regards, Ingrid.
I had previously ordered these parts a…
I had previously ordered these parts a few years ago and was relieved to find they were still listed and easy to find. Ordering was simple and the parts arrived by post within a few days
16 janvier 2023
Réponse de TECNI Ltd
Thank you for your review. We're glad to hear that you found our order easy to process. Kind regards, Ingrid.
Quick efficient service
5 janvier 2023
Réponse de TECNI Ltd
Thank you for taking the time to leave your review. We appreciate it. Kind regards, Ingrid.
The go to site
Very easy to navigate the site, huge selection and fast dispatch. My go to site for wire and fastenings.
8 novembre 2022
Réponse de TECNI Ltd
Thank you for taking the time to leave a 5 star review. It's much appreciated. Kind regards, Ingrid.
Good fast service
11 novembre 2022
Réponse de TECNI Ltd
Dear Mike, Thank you for your 5 star review for our service. We appreciate your feedback. Kind regards, Ingrid.
Talking to people who know the product…
Talking to people who know the product on first point of Contact. Donna McGrath was brilliant, Polite and helpful. she is a credit to your company!
Good to see old fashion customer service working well.
14 octobre 2022
Réponse de TECNI Ltd
Dear Cliff, Thank you for leaving such a great review. Our company is nothing without our staff and your positive comments are really appreciated. Best regards, Trevor Heyworth
Outstanding
Can’t thanks the folks at Tecni enough. Royal Mail had lost my order and what seemed like the entire firm bent over backwards and tore the factory apart to ensure a new order arrived at my door before a job needed completed. Great work
2 septembre 2022
Réponse de TECNI Ltd
Thank you for taking the time to leave a very nice 5* review thanking our Team. We are pleased to hear that your replacement order arrived. We really appreciate the feedback and look forward to helping with any future requirements that we can assist you with. Kind Regards, Wendy
Réponse de TECNI Ltd
Thank you for leaving your 5 star review, David. Kind regards, Ingrid.
The product was very expensive
The product was very expensive - all be it good.
Cost of delivery to Europe ridiculously overpriced.
Not worth posting to Europe.
Otherwise fine.
23 septembre 2022
Réponse de TECNI Ltd
Thank you for your review. We are sorry to hear you are not happy with our shipping charge. Looking at your order, we can see we shipped to the UK for a charge of £4.95. Kind regards, Ingrid.
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