I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The parcel was securely packed and arrived quickly so your side went very well. A diagram with part names labeled would be helpful and make the instruction book easier to follow for non-English speak... Voir plus
L'entreprise a répondu
The mini pro trellis system was easy to fit and instal. Care needs to be taken when fitting the cutting the cable. Suggest that you complete one end with the screw thread out as far as possible. Befor... Voir plus
L'entreprise a répondu
From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guarant... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UK-based supplier of high quality stainless steel wire rope assemblies, wire rope fittings, cable tools, and lifting equipment.
Coordonnées de contact
10 Evercreech Way, TA9 4AR, Highbridge, Royaume-Uni
- 01278773510
- sales@tecni.uk
- tecni.uk
4,7
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Couldn't have been more helpful
Couldn't have been more helpful, great service. Only place I could find that had what I needed.
3 mai 2022
Réponse de TECNI Ltd
Thank you for your great review Simon. It's much appreciated. Kind regards, Ingrid.
swift service.
28 avril 2022
Réponse de TECNI Ltd
Thank you for taking the time to leave us a review, we are glad to hear you are happy with the service.
Réponse de TECNI Ltd
Thank you for taking the time to leave your 5 star review. We appreciate it.
Kind regards, Ingrid.
Excellent service and product
14 avril 2022
Réponse de TECNI Ltd
Hi Nick, thank you for your 5* review. We are pleased that you were happy with both the service & the product. We are always interested in our customers projects and if you have any photos that you would like to share with us that would be appreciated. Kind Regards, Wendy
Réponse de TECNI Ltd
Thank you for your kind review, we appreciate you taking the time to leave feedback.
Great service and products
1 avril 2022
Avis spontané
Réponse de TECNI Ltd
Thank you for your kind review, we appreciate you taking the time to leave feedback.
Excellent service
Excellent service, and very helpful with orders etc, won't hesitate to purchase from TECNI LTD again
27 mars 2022
Réponse de TECNI Ltd
Hi James, thank you for your great review of our company. We appreciate your support. Kind regards, Ingrid.
Good service,
24 mars 2022
Réponse de TECNI Ltd
Thank you for leaving a 5 star review, Nick. We really appreciate it. Kind regards, Ingrid.
Réponse de TECNI Ltd
Hi Hans, Thank you for leaving a 5 star review for our customer service. Kind regards, Ingrid.
Very good customer service
Very good customer service - requested information regarding an item which was promptly (same day) provided - Easy to use website and the process could not have been more straightforward or efficient. Item arrived in double quick time. Will definitely use them again.
18 mars 2022
Réponse de TECNI Ltd
Hi Rik, Thanks for leaving us such a nice review. It makes our day! Best regards, Trevor
Arrived quickly.
17 mars 2022
Réponse de TECNI Ltd
Thank you Gavin. We really appreciate your rating. Best regards, Trevor
Very helpful service and email…
Very helpful service and email recommendations were very speedy. I was able to buy exactly what I needed thanks to the guidance of your team. Thank you!
10 mars 2022
Réponse de TECNI Ltd
Thank you for taking the time to give us a 5 star review for our customer service.
Kind regards, Ingrid,
Poor customer service
It's been a week since I placed my order and all I've gotten is limited communication from an employee first saying they did have all the parts for my order but that they would be arriving within a few days. Then I got an email saying no they didn't receive the pieces of my order and would I mind waiting until the end of the month. I inquired as to what parts they did have in stock hoping they could send the pieces from thier stock to me. But instead I got an email stating Said person was out of the office and wouldn't be back until Monday well that's crazy it was only Wednesday morning do u mean to tell me that there's only one staff member at this company why can't someone else fill in? Needless to say I'm stuck sitting and waiting and hoping that maybe I'll get my order or part of it by the end of March thankfully that's only 25 days away. Thanks for the poor customer service techni!
5 mars 2022
Réponse de TECNI Ltd
Apologies for the problems you appear to be experiencing with your order. We have emailed you on Thursday 3/3/22 and again this morning 7/3/22 with regards to the delay with the items on your order. We are slightly concerned that you might not be receiving our emails and ask that if the email sent this morning has not been received, could you use the Chat function on our website to try and make contact please.
Great product (4mm balustrade system)…
Great product (4mm balustrade system) and good service. When an item was missing from the order, they rectified it sending it out immediately by tracked shipping. We’ve used this product before and it is excellent quality and looks really good.
3 mars 2022
Réponse de TECNI Ltd
Thank you for leaving a 5 star review for our products and customer service, Tricia. It's much appreciated. Kind regards, Ingrid.
Réponse de TECNI Ltd
Thank you Alastair,. We really appreciate your review. Best regards, Trevor
The Crosby C link
The Crosby C link appears to be precisely what I need and recommended for my use by other boat users. Not used as yet, but purchased for joining two lengths of anchor cable.
Delivery very prompt albeit carriage a little expensive.
2 mars 2022
Réponse de TECNI Ltd
Thank you for leaving a 5 star review. We appreciate your business. Kind regards, Ingrid.
Good phone advice and prompt delivery
Helpful phone advice lead to good product choice for stainless nylon coated guide wire for blinds promptly delivered.
2 mars 2022
Réponse de TECNI Ltd
Thank you for leaving a 5 star review for our product and service. It is much appreciated. Kind regards, Ingrid
The wire arrived as described
The wire arrived as described, bought in the past, pleased with product
25 février 2022
Réponse de TECNI Ltd
Thank you for leaving a 5 star review for our product. Much appreciated. Kind regards, Ingrid.
I haven't received my order yet
14 février 2022
Réponse de TECNI Ltd
Apologies for the delay in receiving your order. We have checked the TNT tracking details for your consignment. The latest update is that Irish customs released your goods at 9 a.m this morning. Unfortunately, TNT/Fedex have advised us that they are experiencing long delays with consignments shipped to Ireland, so the delays are out of our control. Kind regards, Ingrid.
Good service but Brexit sucks
Techi provide a very quick service but Brexit is a disaster. As I was shipping to the EU I was obliged to pay VAT twice and customs duties twice as the goods are made in the US.
I have asked the US manufacturers for EU based suppliers for the future.
8 février 2022
Réponse de TECNI Ltd
Hi Graham, thanks for your positive feedback on TECNI. We are sorry to hear that you had the problems with exporting to the EU.
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