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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ich habe 2 Thermometer gekauft, 1 hat nicht funktioniert, dieser wurde umgetauscht. Die Thermometer funktionieren gut und lassen sich über Bluetooth im Haus auf dem Handy empfangen.

Noté 3 sur 5 étoiles

I m giving 3 star and the main reason for this is that company brags about long 650ft range (which are ideal lab theoretical conditions for Bluetooth 5.0+ ), but in fact it does suck and can't even ge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... Voir plus

Noté 5 sur 5 étoiles

I use Thermopro products for all my grilling and smoking and they have continually performed better than some of the other products I've tried. However, the shipping department has to make sure to a... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

ThermoPro TP357S Briliant Unit

I have had other analog humidity meters but this has been the best yet. I saw it being used in a You Tube video and the chap was explaining how to sort out mould issues in property and explained that you needed to know the humidity in your home and he was using this product. I have had a few days now and the readings have been better than expected. We have an extensive cellar which before being damp proofed was very damp. We even had to use a dehumidifier to keep it dry. This unit has proved the work was well worth it. The logging of the humidity and temperature via the app has been the biggest eye opener as the temperature range shows how well the heating is performing in all the rooms. I would recommend this to anyone who is curious about their house and its living conditions.

2 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Thermapro hate left handed people

Absolutely disgusted that my meat thermometer is designed for right handed people. In this day and age why are you abusing left handed people. It's absolutely disgusting and you should be ashamed of yourselves.

Never buying any products from you ever again!

31 janvier 2025
Avis spontané
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Réponse : Temppro

Hello Tom,

We have other instant-read models that have a rotating display for left handed users. Please contact me at mark@itronicsglobal.com and I will be able to provide you with more information.

Noté 1 sur 5 étoiles

White probe problem

Charged both probes on arrival and a few hours later tried to Bluetooth them through the app only to discover the White probe never took a charge. After trying the other holder in the unit to charge it again, it failed again. The black probe was OK. Pity as I had high hopes for the item after checking reviews. Now seems to be product fault. So after buying off Amazon I now lose financial as I has to send the item back. Why is the company selling faulty items ?

23 janvier 2025
Avis spontané
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Réponse : Temppro

Sorry to hear this, we would like to resolve this with troubleshooting or a replacement if necessary. Please contact us at service@buythermopro.com.

Noté 5 sur 5 étoiles

Good aftercare

My device stopped working after a couple of months. Contacted customer support. After a few emails they sent me a new device.

3 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

The white probe will not hold a charge

The white probe will not hold a charge. Just got these this week. Had both fully charged and put both into a turkey I was about to smoke. White died immediately. Black did it's job. Had a thermo dot inserted just beside black and temps were no where close. 10 degree fluctuations. Also had another probe from my flameboss and temps weren't the same. Also used my thermopop and again different temps. Now I'm not sure what is correct temps.
But white probe is definitely done. Charged it multiple times tonight and after a couple minutes it dies

1 janvier 2025
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Réponse : Temppro

We are sorry to hear about this experience, we would like to resolve this with troubleshooting or a replacement if necessary as you have a 3 year warranty on this device. Please contact us at service@buythermopro.com.

Noté 3 sur 5 étoiles

ThermoPro TP357 - poor Bluetooth connection

ThermoPro TP357 Room Thermometer Indoor Bluetooth Hygrometer. The problem for me is the distance your device can be to communicate with TP357 is substantially less than was quoted (80m with no obstruction). It seems a sheet of glass or wooden door is sufficient for there not to be any connection. If you can get your device to talk it is good. Had hoped I could lie in bed and check out the monitors in other rooms in the house. Unfortunately I found very few locations where a connection reliably occurred. Bit of a nuisance having to get up and go and look to check what the Temperature and humidity is. Rather defeats the purpose of the TP357

3 décembre 2024
Avis spontané
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Réponse : Temppro

Sorry to hear this, obstructions will drastically affect the range especially if there is concrete, walls, trees, brick, etc. in between. If you have any questions or concerns, please contact us at service@buythermopro.com.

Noté 5 sur 5 étoiles

No show; no problem

I live in an apartment complex in which the ranges are refurbished and incredibly old. The ovens have no temperature controls that show the temperature. This remote probe has been a needed and powerful addition to my kitchen

11 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Hopeful buyer

I placed my order November 24 and paid for next day delivery. It is now December 9th and still do not have it. On a good note they did refund the next day delivery charge but I really would like to have my product.

25 novembre 2024
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Réponse : Temppro

We are incredibly sorry for the delay in shipment, we sent you an email in regards to this shipment.

Noté 5 sur 5 étoiles

I absolutely love this ThermaPro…

I absolutely love this ThermaPro cooking thermometer! I enjoy eating turkey and chicken breast now that with the help of this gadget I am no longer overcooking the meat! The design and simple functionality of the ThermoPro thermometer is the reason I’m giving it 5 stars! I recommend this product!

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product! Amazing company!

My smoker has two hard wired probes, but I wanted to monitor the internal meat temperature, without having to constantly go outside and open the smoker, losing heat each time. I’ve had my TempSpike for nearly 18 months, it seems very accurate. It was very easy to synchronize to my cellphone. The last 2 times smoking briskets, the probe lost power about 2 1/2 hours into the process. The most recent brisket took 13 hours to reach the desired temperature.
I contacted customer service and explained the situation. The representative confirmed my Amazon order number, and told me a new replacement would arrive within 8-10 days. I was very surprised that after I had used my TempSpike for well over a year, the company was sending me a brand new TempSpike. One week later, I received the replacement!
I really like this product, and I am very happy with the company’s customer service!

24 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent delivery

Haven't used the product yet. But VERY happy with the delivery service!! They allowed me ro track the package, noticed me immediately, & even arrived earlier then they estimated! 👍👍

25 novembre 2024
Noté 1 sur 5 étoiles

Delivered to billing address not…

Delivered to billing address not shipping address. Billing address does not accept packages, so the unit was returned to the sender.

Update 12.02.24: I have written the company and received a “no one is in the office” response (thanksgiving?). Then the company responds to this review but doesn't write back. I think some customer service systems down there still need working out.

24 novembre 2024
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Réponse : Temppro

We are incredibly sorry to hear about this, please contact us at service@buythermopro.com with your order information and we will resolve this for you.

Noté 5 sur 5 étoiles

ThermoPro - Love the Temp Spikes

ThermoPro is fantastic! I especially have enjoyed my 3 Temp spikes - 1 single and 1 double. They all work well together and make cooking by temp so much easier. Recently, I bought their new Temp Spikes and gave my other to my son. The new one is even slimmer and works very well.
I have one of the fold out thermometers but been thinking about getting the ThermoPro Lightning - I haven't pulled the trigger on that one yet but it looks great.
I spent a lot of time in the military calibrating and repairing temperature devices so I am familiar with how they should work. ThermoPro really comes through!

29 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Unable to process orders

Tried to place an online order on the Thermopro website, the website failed. Called customer service and they were closed. Tried their AI support and that was a regrettable experience. Tried to order again in four days and the order wouldn’t process. Called support and was told the site didn’t work. When I asked why the site isn’t disabled when it is unable to process orders and was met with derision. Do waste your time with ThermoPro

7 novembre 2024
Avis spontané
Logo de Temppro

Réponse : Temppro

We are incredibly sorry to hear about this experience. We have been in the process of migrating our website server and in doing so have had issues with placing orders on our website. We would like to make this right for you, please contact me at mark@itronicsglobal.com for more information on how we can resolve this for you.

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