Temppro Avis 157

1st class service! The issue was resolved super efficiently. Highly recommended.

I have been wanting a digital theromometer and this one is perfect, works just like it should, simple to use and makes the cook much easier.

Great product and support. Bought one for myself and then bought one for all of my family as it works so well!

I got the dual probe meat thermometer at depot. Super great price point. Got it home, installed battery, and went to put battery cover on and it fell off. Door was warped for whatever reason so I scanned the QR code on package and it brought me to there site with an easy txt message option for help. I txt the number with my info and picture of receipt, a the problem that I had with the battery door cover. I received a txt rite back that informed me a support ticket was generated and I will receive a response and solution within 24 hours. Not a problem. The next day far earlier then 24hrs I receive a txt message that states, we have processed your order and have sent out a new unit free of charge. That was super easy and convenient. I know Shh. it happens so wasn’t a big deal. 2 days later I had another unit at my doorstep. They work very well and the new upgraded probes are great. Couldn’t have asked for a better customer service experience that was super fast. Good job Thermpro keep it up. Great quality and affordable if you’re in the market I highly recommend.

ThermoPro products are outstanding. I own 3 Lighting Thermometers and 2 of the Twin TempSpike wireless probes. By far these are the best I have ever used, but what sets ThermoPro above others is their customer support. I have had a few situations where the thermometers were not functioning properly, and both cases we solved by simply sending an email with description of the issue and some pictures. The day after I was notified that a replacement unit was on its way...outstanding support. Customer for life.

I dropped my transmitter and it was inoperable. I called to see if I could buy another. I talked to Corey he was very accommodating. He took my information and said he would send out another at no charge . This has to be a really good company to have such a person . I was Very surprised at the out come as the transmitter was not under warranty that I know of . I asked. How long it would last he said he just had a customer that replaced a probe his unit was purchased in 2016. I like there products . Their customer service is awesome .

they replace there product with no question in a quick way with no hassle, great service.

This Customer Service is outstanding. No run-around at all. Once I provided the data they requested, seems like I had a new Twin Spike to use immediately. Only delay was the rapid charging of the unit!

Had an issue with a meat thermometer and ThermalPro sent a replacement right away!

Had an accuracy issue with one of the meat probes 6 months after purchase. When I called ThermoPro support, they just sent a whole new item with both probes overnight, no hassles, no pushback, just friendly service above and beyond expectations.

Excellent customer service. I've had the thermopro for 9 months and it's great to use. I had a problem recently with one of the probes not pairing and after trying some troubleshooting tips that didn't resolve the issue, thermopro sent me an entirely new device.

Very quick and responsive! It is rare these days that customer service is this good! Thank you

He was awesome to talk to. Very helpful and we talked about other things than than just the product. Very very happy

Had a shipping issue. The package was mangled upon delivery, customer service had sent me the missing piece within 24 hours. Great customer service and products.

Quick response but I am still unaware of the resolution

My ThermoPro TP829 Wireless Meat Thermometer has been a great product for over a year with no issues until I believe I ruined 2 of the 4 probs. I emailed them with the issue that I may have defected my probs washing them as they stopped reading. Not only did I get a fast response, but I am also very pleased that the company sticks by their product and are sending me a replacement. I was assisted fast and professionally and for not being a recent purchase I was grateful the company was so helpful. I will be looking to purchase their products again in the future. Would like to try the ThermoPro twin Bluetooth wireless TempSpike TP962. Thank You

I have purchased several Thermopro thermometers over the years without any failures. My most recent purchase was twin Tempspike set. It worked great for 8 months of frequent use until the one of the two probes quit working. I notified the company, attached my receipt and received a replacement in less than a week. Just another great example of why I buy and support Thermopro.

Amazing customer service Thank you so much :)

Great price for a great product, super fast shipping for a well-packed box.

I had a problem with one of my probes, it was no longer charging and the box could no longer find it.
So I contacted ThermoPro by email and 5 days later I received at home, not just 1 probe but a complete kit.

I am extremely satisfied with ThermoPro's after-sales service, I highly recommend their product.