Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely garbage car, missing parts, had been in an accident. Their customer service strung me along and said they were going to make it right as one thing after another went wrong, and eventually j... Voir plus

Noté 5 sur 5 étoiles

Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from t... Voir plus

Noté 5 sur 5 étoiles

This was the Best Car rental experience ever. Contact less Car emasculate just get in and go return process the same. By the way if you should encounter a situation customer service Byrant.... Voir plus

Noté 5 sur 5 étoiles

Renting a car is usually neutral to headache inducing. Renting through Teslarents - especially if using the option to deliver the car to where I need it rather than having to take an airport shuttle -... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

Drive the world's most elite supercars. Boutique luxury car rental experience with the only Model S P100D Supercar and delivery across the Northeast


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

306 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

TeslaRents has been fantastic

TeslaRents has been fantastic - Bryan and his crew made sure that if there were any questions they were answered promptly - and as first time Tesla users it was good to know that you could reach out if there were any queries

28 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Renting a Tesla gave the opportunity to…

Renting a Tesla gave the opportunity to experience driving for the first time an electrical vehicle.

This particular vehicle has tremendous space to carry different items.

The suspension is very comfortable and it acceleration is amazing.

28 août 2022
Avis spontané
Noté 5 sur 5 étoiles

EV rental

Tried to rent an EV from one of the big rental companies but none had one available. I am glad they didn't. Teslarent turned out to be great.

25 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Really a great experience overall

Really a great experience overall. The communication was excellent I mean any time of the day & night they were super responsive. Mark was great for me personally. I was skeptical at first renting with this company that I’ve never rented from before but they made everything very smooth and eventually I know I had nothing to worry about! 10/10 service!

24 août 2022
Avis spontané
Noté 5 sur 5 étoiles

I was a first time Tesla driver and…

I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

22 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent rental

Had a great first experience with TeslaRents, with a two-week rental of a Model Y for our vacation. The specialist was easily accessible via text when needed, and the whole process was smooth (though a Manhattan pickup location would be great). Would definitely rent here again.

16 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Started off rocky

Started off rocky. But a simple call cleared all of my concerns. Great vehicles and overall. Wonderful management of vehicles and fast processing.

14 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing, great customer service!

First time renting a Tesla and I have to say it was a great experience! Their customer service is phenomenal and very accommodating to my needs. 10/10 would recommend them to anybody. :)

13 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Repeat customer

This is my second time renting a Tesla vehicle with this company. They are so accommodating, easy to reach, and we’ve thoroughly enjoyed both experiences. We will certainly utilize their cars until we buy a Tesla ourselves!😉

11 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service. A dream !

Is the first time we use this service to rent a car. And is outstanding, the quality of the service and the timing of the communication is just perfect. We where in need of a car to drive to the hamptons from JFK and no way to find a car with any rental service. Finally I found this service and is just a dream. Everything is really perfect. I wish all big brands of rentals could learn about you ! Congratulations !

10 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Again giving a another review because I…

Again giving a mother review because I paid this company Tesla Rent $213 for a rental. Never received any type of confirmation. When I went to go pick up the Tesla after I “reserved” there was no one there. I tried calling the place but like I said they had to have blocked my number. It doesn’t even ring anymore.

This place definitely took money and is not even making themselves available to help in regards to giving a refund.

5 août 2022
Avis spontané
Logo de TeslaRents

Réponse : TeslaRents

Hello Jacari, thank you for providing us with your contact information. I can understand your frustration, here’s what happened - you made a booking at 2am for a 5am pickup on the same day. At 2:14am, our payment processor, stripe, sent out an early fraud warning on the card that you’d used to make the booking. At 2:58am, our team sent you a cancellation notice email to the address you used to book (different than the email address you provided here) and fully refunded the payment (these usually take 3-5 business days, so it should have already posted in your account). It seems very likely that the email you provided at booking was incorrect or misspelled given that you received neither the booking confirmation nor cancellation notices. I hope you can understand, we interface with a significant amount of attempted fraud on our site with scammers tryinf to book using stolen credit cards etc. In your case, given your feedback, this appears to have been a genuine attempt that was mislabeled as fraud by stripe. If you’re willing to provide us with additional information so we can verify your payment and identity, we’d be more than happy to book you in again at your convenience for free at our excellent expense. You can reach us anytime at support@teslarents or 8573990442 for us to rebook you. Assuming you’re willing to provide additional information, We look forward to making this right and taking care of you.

Kindly,
The TeslaRents Team

Noté 5 sur 5 étoiles

Loved it

Loved it. Will be returning First time rented from them it was a phenomenal experience ❤️

2 août 2022
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience

I had a great experience. My Tesla rents contract walked me through the pickup experience and any issues I had during the rental. The car was amazing. The whole experience was great.

24 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

The car was amazing

The car was amazing. Honestly thinking about buying one soon, but would definitely still be renting from you in the future!

21 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

A great adventure

Decided to rent a Tesla for the adventure of it. Delivery of the car to me was seamless. Amir stayed to explain the car and answer my questions. He even answered a couple of texts during my trip when I had them! The car itself (Model X) was fabulous (but bigger that I am accustomed to driving.) Every place we stopped to charge, there was a community of people ready to share their experiences as well. We were approached several times about the car by strangers. “What’s it like to drive?” “Can we see how the rear doors open?” Even the most rural areas, there was no problem finding a Tesla Supercharger. There were a couple of glitches with navigation (it told us to turn where there was no road, so we had Waze as a back up.) Would definitely rent again!

18 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Overall the experience was a positive…

Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.

16 juillet 2022
Avis spontané

L’expérience Trustpilot

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