Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I would not be paying this close attention to detail had the test process not been paid for. The results came in (eventually) but much later than advertised. The test kit was dispatched quickly but to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paid £20 extra for faster service. Ordered on Monday, got kit on Tuesday. Posted back Tuesday at post office (prepaid 24 HR). They received it Wednesday. Got messages saying received and sent to lab.... Voir plus

Noté 1 sur 5 étoiles

Ordered a test on a Thursday . Paid £20 extra for quick processing , Kit arrived Monday sent the kit back tuesday by special delivery ( £6) confirmation they received my kit on weds .No results by F... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed DNA testing to prove my stepbrother, who I adopted when I was very young, was not my biological son. Long Sad Story.. He lives in another state. The appointments were made for... Voir plus

À propos de l'entreprise

  1. Service de dépistage des infections sexuellement transmissibles (IST)

Informations provenant de diverses sources externes

Personal diagnostic tests for a range of STIs such as Chlamydia, straight to your door.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Results not analysed - no explanation

It's hard to take a blood sample with a finger lancet. It took me about 40 minutes (not five minutes) to 'milk' my finger. Then the sample wasn't even analysed because it was 'out of protocol' with no explanation as to what went wrong.

17 novembre 2023
Avis spontané
Logo de Test.me

Réponse de Test.me

Hi,

I am sorry to hear that you struggled with collecting a blood sample. We know some people find this hard and are always looking for ways to help make it easier. We have a support page here https://www.test.me/collecting-your-blood-sample/ that provides extra advice.

Sometimes our lab can't test samples and this means they are considered 'out of protocol'. We can send out a new kit or explain more about what caused this. Please contact our team for support on 0333 344 4462 or email info@test.me.

Best wishes

Noté 5 sur 5 étoiles

Paid £20 extra for faster service

Paid £20 extra for faster service. Ordered on Monday, got kit on Tuesday. Posted back Tuesday at post office (prepaid 24 HR). They received it Wednesday. Got messages saying received and sent to lab. Got results Thursday morning. Pleased with the service. Just took me half an hour and a lot of arm waving to fill the blood test tube pot, but apart from my difficulties with that, all good.

25 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

If i knew was going to take so long i…

If i knew was going to take so long i wouldn't had bothered

21 avril 2023
Avis spontané
Logo de Test.me

Réponse de Test.me

Hi,

I am sorry to hear that there has been a delay with your results. Please contact our team for support on 0333 344 4462 or email info@test.me.

Best wishes

Noté 2 sur 5 étoiles

Blood test sample was a massive fail

I did everything instructed when taking the blood test. I had a bath before to warm up my blood.. I swung my arm a few times and clenched my fist just before using the tool to make the insertion and then massaged from forearm to finger to encourage blood there. The sample container had to be filled to about 75%. I couldn't even get 1 drop to fall into it so I wasted my money really. I was able to supply urine so got half the tests done. I wouldn't use this service again. Better to go to a clinic

20 avril 2023
Avis spontané
Logo de Test.me

Réponse de Test.me

Hi,

I am sorry to hear that you struggled with collecting a blood sample. We know some people find this hard and are always looking for ways to help make it easier. We have a support page here https://www.test.me/collecting-your-blood-sample/ that provides extra advice.

You can also always call our team for support on 0333 344 4462 or email info@test.me.

Best wishes

Noté 5 sur 5 étoiles

Smooth and easy testing!

Fast delivery on the tests, easy to carry out at home, prepaid postage through a postbox and i had the results the next day after posting my samples back!! All in all a great service, thank you.

11 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you.

My test kit was sent to me quickly after ordering. The instructions on use were clear. The package to send back my samples was easy to use and secure. My results were sent to me very quickly (which I paid for). All in all, a good experience. Thank you.

3 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Delays then stressful false positives

The kit arrived promptly but it then took well over a week before the actual testing took place - postal strikes probably contributed. However, the results suggested I had HIV and Hepatitis B which led to 10-11 sleepless nights until the follow up blood tests by my GP gave me a clean bill of health. This company really needs to sort out their testing procedures to eliminate so many false positives. Unbelievable stress for me and my partner over the past week or so, contemplating the worst case scenarios. Dreadful experience and would never use again nor recommend.

10 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Horrible service

Horrible service. Box arrived the day after I ordered my test but it has been nearly a week after I have posted it and my test doesn't even appear to have arrived. This delay will likely impact any validity of the test results. In addition to this they have horrible customer service, their website says their phone number is available everyday in working hours but either goes to voicemail or says they are closed and they do not reply to emails. They blame the postal service but seeing as the test arrived the next day cant assume this is the case.

18 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Posted Tuesday at 8am...Not even…

Posted Tuesday at 8am...Not even showing as received in lab yet on Saturday morning. Too slow.

6 décembre 2022
Avis spontané
Logo de Test.me

Réponse de Test.me

Hi Michael,

I am sorry to hear you've experienced delays. Unfortunately, the postal strikes have had an impact on the speed of our service. Please get in touch and we can find out where your test kit is. Email us at info@test.me.

Best wishes

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