Very happy with my order. The products arrived safely, were genuine and matched the description online. Prices were competitive compared to other websites and delivery was quicker than expected. Custo... Voir plus
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Lisez les avis des autres
My order was carefully packaged and delivered quickly. Items very good value for money. All round excellent experience.
L'entreprise a répondu
Scam company. Please do not buy from them. Ordered 3 sets of French manicure nail varnish on 31/1/24. Did not receive a confirmation email, my order or any correspondence. Emailed the company numerous... Voir plus
L'entreprise a répondu
QUICK Delivery & PROMPT Response This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de cosmétiques
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Industrie cosmétique
- Parfumerie
- Distributeur de produits pour la peau
Écrit par l'entreprise
Tetra Cosmetics started with a vision: to redefine beauty by offering products that empower and inspire. Our journey is rooted in a belief that every individual is unique and beautiful in their own way. We curate our collection with utmost care, selecting products that reflect our commitment to quality and self-expression. From day one, our focus has been on more than just selling cosmetics. We aim to foster a community where beauty is a source of confidence and creativity. With Tetra Cosmetics, you’re not just purchasing products – you’re becoming a part of a movement that celebrates diversity, self-love, and the art of embracing your true self
Coordonnées de contact
59 Broomwood Road, BR5 2JJ, Orpington, Royaume-Uni
- +44 7507 969524
- support@tetracosmetics.co.uk
- tetracosmetics.co.uk
4,5
Excellent
40 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Products were exactly as described and…
Products were exactly as described and arrived promptly!
27 juin 2026
Réponse de Tetra Cosmetics
Dear Sheila,
Thank you so much for your wonderful review!
We're delighted to hear that your products arrived promptly and were exactly as described. We work hard to ensure our customers receive genuine products with accurate descriptions and a reliable delivery service, so it's fantastic to know we met your expectations.
Your kind words and support mean a great deal to us. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back to Tetra Cosmetics again soon!
Warm regards,
The Tetra Cosmetics Team
My order was carefully packaged and…
My order was carefully packaged and delivered quickly. Items very good value for money. All round excellent experience.
14 juin 2026
Réponse de Tetra Cosmetics
Dear Dawn,
Thank you so much for your wonderful review!
We're delighted to hear that your order arrived quickly, was carefully packaged, and that you found such great value in your purchase. We take pride in making sure every order is packed with care and delivered as promptly as possible, so it's lovely to know you had an excellent experience.
Your kind words and support mean a great deal to us. Thank you for choosing Tetra Cosmetics, and we look forward to welcoming you back again soon!
Warm regards,
The Tetra Cosmetics Team
Wonderfull!!!!
13 mai 2026
Réponse de Tetra Cosmetics
Dear Natalia,
Thank you so much for your wonderful review!
We're thrilled to hear that you had such a great experience with us. Your kind words mean so much to our team and motivate us to continue providing the best products and service possible.
Thank you for choosing Tetra Cosmetics. We truly appreciate your support and look forward to welcoming you back again soon!
Warm regards,
The Tetra Cosmetics Team
Discontinued Item !
Found this discontinued item with you at a decent price - thank you - will keep you in mind for future.
19 mai 2026
Réponse de Tetra Cosmetics
Dear Gayle,
Thank you so much for your lovely review!
We're delighted that you were able to find your discontinued item with us—and at a price you were happy with too! We know how special it can be when you finally track down a favourite product that's no longer widely available.
It means a lot to hear that you'll keep Tetra Cosmetics in mind for future purchases. Our team is always on the lookout for wonderful products and hidden gems for our customers, so we hope you'll discover more favourites with us in the future.
Thank you for your support, and we look forward to welcoming you back again soon!
Beautiful perfumes!
Beautiful perfumes and at extremely competitive prices.
I absolutely love the website and the vast amount of products to choose from. Definitely my new go to place for cosmetics especially the pocket unisex perfumes. Very fast delivery. Definitely recommend items & seller.
17 mai 2026
Réponse de Tetra Cosmetics
Dear Kathy,
Wow – what a wonderful review! 💖
Thank you so much for your kind words and for making Tetra Cosmetics your go-to destination for perfumes. We're absolutely delighted to hear that you're enjoying our fragrance collection, especially the unisex range.
It's lovely to know that you discovered our pocket perfumes through your husband and that they've become a favourite! We agree – they're such fun, unique little treasures and perfect for taking your favourite scent wherever you go. ✨
We're also thrilled that your order arrived so quickly and that you had a great shopping experience with us. Recommendations from happy customers like you mean the world to our small family at Tetra Cosmetics.
Thank you for your support, and we can't wait to welcome you back for your next fragrance discovery!
With love,
Tetra Cosmetics 💕
Very happy with my order
Very happy with my order. The products arrived safely, were genuine and matched the description online. Prices were competitive compared to other websites and delivery was quicker than expected. Customer service also responded promptly to my query. I would definitely purchase from them again & again.
9 mai 2026
Réponse de Tetra Cosmetics
Dear Joanna,
Thank you so much for taking the time to share such a lovely review! 💕
Reading your feedback truly made our day. We’re so happy to hear that your order arrived safely, that you were pleased with the products, and that everything matched your expectations. Knowing that you found great value and enjoyed a smooth shopping experience means the world to us.
At Tetra Cosmetics, we treat our customers like part of our family, so it’s especially wonderful to hear that our team was able to help quickly when you needed assistance.
Thank you for your trust, your kind words, and for choosing to shop with us. We can’t wait to welcome you back again soon and be part of your beauty journey for many years to come! 💖
With love,
Tetra Cosmetics ✨
This was the second purchase I've made…
This was the second purchase I've made from Tetra cosmetics, and I would highly recommend them! I have been able to get my favourite powder, which is really hard to find anywhere else, and for a really good price!
22 avril 2026
Réponse de Tetra Cosmetics
Thank you so much, Zoe, for your lovely review and for choosing Tetra Cosmetics again!
We’re so happy to hear you were able to find your favourite powder with us at a great price. Your recommendation truly means a lot to our team, and we look forward to your next order 💕
Réponse de Tetra Cosmetics
Thank you so much, Justyna, for your kind words and recommendation!
We’re delighted to hear you were happy with our service. Everyone at Tetra Cosmetics truly appreciates your support, and we hope to see you again soon 💕
Very happy with this small business…
Very happy with this small business that supplied 'hard to get' items for my wife that were supplied quickly and efficiently, with the supplied items being in good order. No complaints at all ...
29 décembre 2025
Réponse de Tetra Cosmetics
Dear Mike,
Thank you so much for your wonderful review and for supporting our small business.
We’re delighted to hear that you were happy with the service you received and that we were able to supply the hard-to-get items quickly and efficiently. It’s great to know everything arrived in good order and met your expectations.
Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience.
Thank you once again for your support, and we look forward to assisting you in the future.
Best wishes,
Tetra Cosmetics
Réponse de Tetra Cosmetics
Dear Anita,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a good experience with us and found the ordering process easy and convenient. It is also wonderful to know that your goods arrived on time and that you were pleased with our service.
Your kind comments are greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Tetra Cosmetics
Very happy
Very happy, managed to get the last stock of my favorite gloss. The customer support emailed me asking if I can wait as they’re on holiday or wanted a refund, loved the communication and honesty. Received my parcel later but not an issue at all, very happy about the service.
31 janvier 2026
Réponse de Tetra Cosmetics
Thank you so much for your kind words! Everyone at Tetra Cosmetics truly appreciates your patience and understanding while we were away, and we’re delighted to hear that your favourite gloss reached you safely in the end.
Providing honest communication and a positive experience means everything to us, so your feedback really makes our day. Thank you again for your support — we hope you love every bit of your gloss! 💕
Amazing price products & very quick…
Amazing price products & very quick delivery. Thankyou
22 janvier 2026
Réponse de Tetra Cosmetics
Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with our prices and speedy delivery.
Everyone at Tetra Cosmetics really appreciates your support, and we hope to serve you again soon 💖
Réponse de Tetra Cosmetics
Thank you for your lovely feedback Mr Bill Hensey! Providing clear communication and fast delivery is very important to us, so we’re thrilled to hear you had a great experience with Tetra Cosmetics.
We look forward to serving you again.
Réponse de Tetra Cosmetics
Thank you, Rita, for your kind feedback. We’re delighted to hear that you found our service professional and efficient, and that your queries were answered promptly. Supporting our Business partners is a top priority for us, and we truly value your trust in Tetra Cosmetics. We look forward to continuing to work with you.
Order was placed
Order was placed, money took out from my account and couple days later I received an emails that the items I ordered are out of stock…
13 novembre 2025
Réponse de Tetra Cosmetics
Thank you for taking the time to share your experience. We regret the inconvenience caused by the unexpected stock discrepancy associated with your order. While the payment was processed correctly, an unforeseen inventory alignment issue resulted in the items becoming unavailable. We understand the impact this may have had and offer our sincere apologies.
Please be assured that we are undertaking an internal review of our inventory and order-processing protocols to mitigate the likelihood of similar occurrences in the future. Your refund has been processed promptly in accordance with our standard procedures.
Should you require additional assistance or wish to explore alternative product options, our Customer Support Team remains at your disposal. We appreciate your feedback and the opportunity to improve our service delivery.
Brushing scam!
My personal details were stolen as part of a scam, I then received a parcel from these guys which I didn’t order. I tried contacting them to no avail after tracking the parcel back to this retailer. After speaking to 101, they informed me it’s part of a brushing scam where scammers take your details, send you parcels you didn’t order in order to take your information and publish fake positive reviews under your name. I am taking this much further and everyone should be aware!
17 septembre 2025
Avis spontané
Réponse de Tetra Cosmetics
Dear Mai,
We are sorry to learn of your experience and would like to investigate this matter further on your behalf. To assist us in carrying out a full review, we kindly request that you send an email to support@tetracosmetics.co.uk including any photographs of the parcel you have received.
Once we have received this information, we will be able to proceed with our investigation and provide you with an appropriate resolution.
Thank you for your cooperation.
Yours sincerely,
Julie
Customer Care Team
Tetra Cosmetics
Quick and reliable which is perfect for…
Quick and reliable which is perfect for me. They have such fantastic customer service with excellent quality products. 100% trustworthy ans reliable 😊
24 août 2025
Avis spontané
Réponse de Tetra Cosmetics
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and products. Your trust means the world to us, and we’ll continue working hard to maintain the quality and reliability you expect. 😊
Happy shopper
Easy website to use. Received my order promptly. Kept up to date with tracking
6 novembre 2024
Réponse de Tetra Cosmetics
Thank you for sharing your experience! We’re so glad to hear that you found our website easy to use and that your order arrived promptly. Keeping you updated is a priority for us, and we’re happy it made your shopping experience smooth. 😊
It was easy talking to them
It was easy talking to them. They were warm and responsive
28 octobre 2024
Avis spontané
Réponse de Tetra Cosmetics
Thank you for your kind words! We’re delighted to hear that our team made your experience easy and pleasant. Being warm and responsive is what we strive for every day!
Better than expected
I was scared this would just be a sketchy website but was actually pretty good!
6 octobre 2024
Réponse de Tetra Cosmetics
Thank you for giving us a chance! We completely understand how important trust is when shopping online, and we’re glad we could exceed your expectations. We look forward to serving you again!
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