All good so far. Professional and friendly experience. Quick turn around on design and approval. Quick to take my deposit. Just waiting for the gates to turn up. Advised 5 week lead time
L'entreprise a répondu
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Lisez les avis des autres
I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Voir plus
L'entreprise a répondu
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Voir plus
L'entreprise a répondu
Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Fournisseur d'aluminium
- Magasin d'accessoires hardware
- Fournisseur de verrous
- Magasin d'équipement de sécurité
Écrit par l'entreprise
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Écrit par l'entreprise
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Coordonnées de contact
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Royaume-Uni
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind comments. Always happy to help, and great to hear you are happy with the service.
Good price, easy to order, arrived very quickly.
Competitively priced product arrived very quickly after ordering. Just what we needed. Website was also easy to navigate. Thanks.
5 mai 2024
Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind comments. It would be great to know what we could have done to make your experience a 5 star one.
Excellent seller
Excellent seller, items arrived quickly, as described and very well packaged - Cheers
24 mai 2024
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear you were happy with the order.
After a couple of challenges buying…..
After a couple of challenges buying direct online, a quick call to Emily got the job done. She gave clear advice to make sure I got the right product at the best price, with a very reasonable same day despatch fee - another happy customer...
24 mai 2024
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind comments. Great to hear that Emily was so helpful.
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the the kind comments. Great to hear you were happy with delivery and product.
Great communication throughout the…
Great communication throughout the ordering process & full and precise delivery information from a helpful, knowledgeable & friendly team.
Great looking sliding gate - would definitely recommend this company!
15 mai 2024
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Personalised support & advice
Personalised support to help me choose a keypad lock to fit an awkward gate. Very helpful advice & sketches, with the end result being just what I wanted.
16 mai 2024
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review. Glad that we were able to help.
a sales-oriented company
it is a selfish company that gives importance to sales before customer satisfaction. there is no priority to solve the problem. answer; Will you be happy if we give you a scratched product? the product you sent me is already broken, isn't it? What about your product? i didnt change value of output which is writing 24 v giving 34.2 v out ?
7 mai 2024
Réponse de TFS Direct
Thank you for taking the time to post a review. Unfortunately as the product had already been installed, we weren't in a position to resell it as it has been scratched, so we were unable to process a refund. As the original product you purchased for the component to work alongside was purchased from a different supplier, we were unable to determine fully if this was the correct product to be used. While your issue is unfortunate, we would have hoped that when purchasing your electrical component from another supplier that they would have made you aware of what should have been used alongside it. When we sell this particular product, we make it clear that it should be used with a powerstone power supply. Sorry for any inconvenience caused.
The item I bought cost me £7.99
The item I bought cost me £7.99
And the delivery was £ 8.99
How is possible 😡😡😡
5 avril 2024
Réponse de TFS Direct
Thank you for taking the time to post a review. We use DPD tracked as our delivery service, and always like to clearly display the cost of this service rather than hide the delivery cost in with the product cost. As the majority of our products carry a higher average value and we predominantly supply to the trade, a tracked service is important to ensure a reliable delivery service.
Good phone response ...
Good phone response ...
Excellent quick service and delivery , good website ,
and phone backup when required .
23 avril 2024
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Knowledgeable, attentive and accommodative throughout the entire purchase process
Aaron and the TFS Direct team helped me with an order that was sent overseas. They were flexible and accommodative throughout the entire process, helping to work through issues with the delivery providers. Checking on the status of the delivery and providing constant updates, it was a real pleasure to make the purchase from and work with TFS Direct. Thank you very much once again to the team.
22 mars 2024
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind comments. We will ensure this is communicated to Aaron and the team.Glad that we were able to help.
TFS were competitive & helpful …
TFS were competitive, friendly and very helpful by advising me to order the correct product, ie. Question fitting condition specific's, they also supplied the product within a few days.
21 mars 2024
Réponse de TFS Direct
Thank you for taking the time to post a review. We are always happy to help in any way we can.
Excellent service
Good communication and quick delivery. Highly recommended that company. Good prices but delivery quite expensive.
10 avril 2024
Réponse de TFS Direct
Thank you for taking the time to post a review and for the honest feedback. Always happy to help where we can .
Very impressed with the fast service.
Very impressed with the fast service.
Website was easy to navigate and information on the item I required was very useful and descriptive.
5 avril 2024
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear you found the website easy to use.
Recent Order
Dealing with TFS was both efficient and straightforward, with questions within the process being answered prior to purchase. The item also arrived next day, which was fantastic, thanks.
4 avril 2024
Réponse de TFS Direct
Thank you for the kind feedback, and for taking the time to post a review. We are always happy to help in any way we can.
Roberts, review.I initially made a mistake with my…
I initially made a mistake with my order which went in over the Easter, I the incorrect part, so I emailed the details of course the office was closed.
When the office re-opened the matter was dealt with in a very expedient manner, a telephone conversation was also a pleasant experience coupled with a seedy delivery, and a top quality product, I would not hesitate to buy from TFS again, thanks to all concerned.
2 avril 2024
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review and for the kind feedback. Always happy to help.
Réponse de TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the service.
good Product and service
28 février 2024
Réponse de TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Réponse de TFS Direct
Thank you for taking the time to review your experience with TFS Direct. Great to hear you were happy with everything.
Easy to navigate web site
Easy to navigate web site , excellent service and very helpful staff.
18 mars 2024
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the feedback on the website and staff. Always happy to help,
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