Accident Repair Hub LTD - Brighton Avis 

Great customer service,

Very easy people to speak to. The chap that looked at the damage fully explained what work needed to be done and gave me an estimate about how long it would take. Because of my disability they picked my car up from my home and brought it back at no extra charge. Also it was washed as well on return, looks great. Very happy with the service I recieved.

Excellent communication throughout, efficient service and friendly staff. A great repair done and a clean, shiny vehicle back and the end. Thank you :)

I am extremely disappointed with the standard of service I received. There appeared to be little or no communication between the office staff and the engineers. Whenever I called to ask when my minibus would be ready, nobody could provide me with a clear or reliable completion date.
This lack of communication and organisation caused significant disruption to my business and resulted in me losing a substantial amount of money from missed bookings. To make matters worse, when the work was eventually completed, the CCTV monitor had been fitted upside down, which demonstrates an unacceptable lack of care and attention to detail.
Overall, I am extremely dissatisfied with both the poor communication and the standard of workmanship. I would appreciate a full explanation of what went wrong and details of how you intend to resolve these issues.

Company was very good to deal with from collecting vehicle to returning my repaired vehicle to me.
Mike kept me informed all the time, all staff came in contact with, very friendly.
Would recommend Accident Repair Hub Ltd, they are very professional & seem to care about there customers.

All emails with information with process with the repairs.
Excellent job on my car

Did a great paint job and repair on my Classic Mini that had been involved in a rear end shunt. Thank you!

They done a great job on the bodywork repairing my car.It looks as good as new.

Great service helpful staff outstanding work on my car top class thank you

The repair work is great but the service was bit late . Took too long .

Pleased with the service, just took longer that I expected considering I was told all the parts were in.

After a disappointing start the final process was good.

The repair was carried out well and all the staff members were Professional and helpful.

Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party hire car. The repair done to a high standard and in less time than initially estimated.

Good communication. On time and a good repair job. Very pleased

One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.

Very good work

Although it took a while to do….. I have to be honest….. I’m very happy with the results…..thank you… the Lanny looks amazing…. Gawd bless you!