Company was very good to deal with from collecting vehicle to returning my repaired vehicle to me. Mike kept me informed all the time, all staff came in contact with, very friendly. Would recommend... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very easy people to speak to. The chap that looked at the damage fully explained what work needed to be done and gave me an estimate about how long it would take. Because of my disability they picked... Voir plus
Excellent communication throughout, efficient service and friendly staff. A great repair done and a clean, shiny vehicle back and the end. Thank you :)
I am extremely disappointed with the standard of service I received. There appeared to be little or no communication between the office staff and the engineers. Whenever I called to ask when my mini... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Coordonnées de contact
Avis Way 16, BN9 0DS, Newhaven, East sussex, Royaume-Uni
- 01273 037570
4,6
Excellent
108 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
polite and honest people
good contacts and honest information. You need more courtesy cars.
8 juillet 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good all round service and repaired in…
Good all round service and repaired in a timely manner
3 juillet 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Very polite and positive
Very polite and positive. Car returned with wheels and inside thoroughly cleaned as well.
2 juillet 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service fitted around us
Great service fitted around us. Car lovely and clean when returned, inside and out. Thank you
25 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again
Excellent service thank you
23 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Totally useless
Totally useless. Basically sat on the case and did nothing for 3 and a half weeks leaving me with no courtesy car which I later discovered I was entitled to. Had to threaten legal action in order to get them to pull their finger out and actually do something. Every time I called them up they just fobbed me off.
24 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Happy customer
A great job done on the car, all though it was not badly damaged it was a first class job. The car was well looked after. The car was clean & well presented. Well done. I am very happy with the result.
12 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
All damage fixed very well.
All damage fixed very well.
I am very pleased with the work done by this company.
Many thanks.
John Leese.
22 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Carried out repair without any fuss and…
Carried out repair without any fuss and at agreed cost.
19 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication and service…
Excellent communication and service work. Staff very helpful and polite.
16 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Wheel replacement
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken so long.
Just in time availability for spares is beyond the control of the garage, but flexibility by the lease company could have made the process easier.
5 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
great service helpful staff and great…
great service helpful staff and great workmanship and keeping me informed of the repair
john burling
8 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good service all round
Good communication, all the staff I spoke to were polite and professional, quick turnaround, repair work looks good (I just got the car back an hour ago and I’ve had a good look) I’ve owned my car since new in 1998 and it was traumatic to have a careless delivery driver hit it while parked at home so I’m pleased that the insurance and repair processes went smoothly.
9 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Nice chap colleted the car
Nice chap colleted the car. Car written off so nothing further to add.
3 juin 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for your review. We're sorry to hear your car was written off, but we're glad we could help make the collection process as smooth as possible.
Excellent
Everything was done very smoothly from start to finish, Very happy with the repairs.
27 mai 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Accident Repair Hub kep us informed of…
Accident Repair Hub kep us informed of the progress of our repair at all times. They completed the job as promised and returned the vehicle at our convenience.
26 mai 2026
Réponse de Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.