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Theatretrain Avis 

764
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My 12 year old daughter has been attending Theatre Train at St Mary Redlffe School in Bristol for several years now and it remains one of her biggest passions. She looks forward to every Saturday and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son James attended 2 special workshops by Theatretrain Kings Lynn, Disney and Matilda. He really enjoyed both days,even though he was nervous about going. Kate and the team are so professional and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment she went to her taster session 6 months ago, our daughter has loved going to Bristol Theatretrain. She always comes out absolutely buzzing from each session. The staff have been re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My 9 year old daughter absolutely loves Theatretrain Brentwood, it is the highlight of her week! She has learned so much, gained lots of confidence and skills and made great friends. She has been give... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Troupe d'arts scéniques

Écrit par l'entreprise

Theatretrain is a franchise performing arts company offering professional classes in singing, dancing and acting for 4 to 18-year-olds at almost seventy centres across England and Wales. Established in 1992 by educator, author and industry expert Kevin Dowsett, Theatretrain has become synonymous with excellent teaching standards and large scale national performances at prestigious venues such as The Royal Albert Hall and O2 Arena. Kevin has always believed in the power of the performing arts to enhance young people's lives and provide them with the necessary skills to reach their full potential in any career they choose. A solid foundation in teamwork, communication skills, resilience and confidence can take you anywhere! Theatretrain centres are known for their warm welcome as well as their professional attitude. No auditions are necessary and all levels of ability are catered for. For students wishing to get a taste of the professional world of film, TV, stage and live events work, professional representation is available on completion of six months Theatretrain membership.


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4,9

Excellent

TrustScore 5 sur 5

764 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(764)

171 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My daughter attends the maldon theatre…

My daughter attends the maldon theatre train and absolutely loves it.
The guys who run it are proffessional, caring and so friendly. She skips through the door every week.

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 star review Shelly.

Noté 5 sur 5 étoiles

Theatretrain Bexley

My daughter attends Theatretrain in Bexley and has flourished in confidence. She loves the mixture of dancing, acting and singing, whilst having fun and making new friends. I would highly recommend joining no matter what ability.

20 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars and great recommendation.

Noté 5 sur 5 étoiles

Kate and the team at Theatre train…

Kate and the team at Theatre train Bexley are just fab. It’s been a pleasure seeing my daughter’s confidence grow over the years. She absolutely loves it there which is like her second family. Very grateful for all the growth they’ve helped her with. Would 100% recommend

20 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the recommendation and positive comments. It's always nice to hear how much our students love our classes.

Noté 5 sur 5 étoiles

My daughter has flourished since…

My daughter has flourished since joining Theatre Train Bexley in Feb 2025. Shes grown in confidence aswell as improving in singing and dancing. Her love of theatre and acting is met each week, and shes made some lovely friends. Highly recommend 🤩

20 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the great review Mandy.

Noté 5 sur 5 étoiles

A theatre club for everyone!

Mark and the team are great. No judgement or pressure, just a fun and welcoming environment. My daughter struggles with confidence but loves attending and telling and showing me what she has done each week!

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the great review.

Noté 5 sur 5 étoiles

Theatretrain Maldon

My daughter loves going every week. Its helped with her confidence. Mark and the team are fantastic

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars.

Noté 5 sur 5 étoiles

Thank you Theatretrain King’s Lynn

My daughter has been attending Theatretrain for 4 years now and absolutely loves it! I have seen her grow in confidence and really come out of herself. She always comes home with a big smile on her face and is always excited to tell me what she has been doing that week. Her time at Theatretrain has given her wonderful opportunities to meet and make new friends and learn life long skills. The staff are all brilliant, talented people that have helped nurture and encourage her to grow and have provided her with wonderful opportunities to develop as a person, I can’t thank them all enough or more highly recommend Theatretrain King’s Lynn!

18 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for such a great review and recommendation.

Noté 5 sur 5 étoiles

TT Maldon, Mark and Team, 5 stars!

Mark and the team at Theatre Train Maldon are fantastic. My daughters have been going there since they were young and theatre train has given them confidence to not only flourish in their dancing, acting and singing but in everything they do. I would absolutely recommend sending your child to this fantastic, friendly and nurturing performing arts school.

18 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the great review and recommendation Jamie.

Noté 5 sur 5 étoiles

My daughter absolutely loves theatre…

My daughter absolutely loves theatre train and enjoys going every week. She has become more confident in herself and learning so many new things. She started off in TT minis and then graduated to go to the main theatre train school. Mark, Laura, Kevin and all the teachers are just amazing, I would not want her going anywhere else than Maldon.Thank you for making my little girl smile xx

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars Liz. Such a lovely review.

Noté 5 sur 5 étoiles

Lovely People

Made us feel so welcome right from the beginning. Lovely people and my daughter has come out buzzing every time!

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the great review.

Noté 5 sur 5 étoiles

I’ve had an great time

The teachers and mark are very kind and extremely supportive. The people are all very funny and entertaining. Overall I have had a great time.

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars Beth. We're glad you had a great time.

Noté 5 sur 5 étoiles

We love Maldon Theatre Train!

Maldon Theatre Train has been such a wonderful experience for our daughter! The team are incredible and so experienced/knowledgeable. They are also incredibly warm and friendly, helpful and accommodating if need be. Our daughter looks forward to going every week and loves showing us what she has been up to in classes. She has grown in confidence and in her love for musical theatre and we can’t wait to watch her develop!

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the great review Samantha. We're so pleased that your daughter enjoys her classes.

Noté 5 sur 5 étoiles

I have been attending Theatertrain…

I have been attending Theatertrain maldon for 9 years now and it has been a huge part of my life it has helped in so many different ways like boosting my confidence and making me push my self further. Theatretrain is like a big family everyone is so supportive of you and are all always willing to help. I have felt included and comfortable since the first day I joined, the staff are great especially Mark. I’m so grateful to be apt of Theatertrain maldon and I would recommend it to anyone.

17 janvier 2026
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars Zoe. It's nice to hear first-hand how our classes have impacted your life.

Noté 5 sur 5 étoiles

We have had a fabulous experience

We have had a fabulous experience at welwyn and hatfield theatre train the team there are incredible support to my son he has truly grown in the last couple of years and it’s given him the confidence to do other things he loves the theatre and loves performing for others it’s the best thing we did !
Jess Lydia Hayley Tia are Amazing thank you !

21 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thanks for the great review Amy.

Noté 5 sur 5 étoiles

The whole KINGS LYNN team are so welcoming

KINGS LYNN - The whole team are so welcoming, kind and attentive. My daughter absolutely loves attending and has blossomed as time has gone on, its been lovely to see her confidence grow.

13 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thanks for a great review Jemma.

Noté 5 sur 5 étoiles

Theatretrain has allowed my child to…

Theatretrain has allowed my child to grow in confidence and feel proud of the person she is.
The staff are kind,understanding and respectful of each child's needs.

16 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thanks for the great review Melanie.

Noté 5 sur 5 étoiles

Theatretrain King’s Lynn is an exciting…

Theatretrain King’s Lynn is an exciting opportunity for children to express themselves in acting, singing and dancing. My daughter loves it. Over 3 years she grew in confidence, learnt lots of new skills and got some friends. Theatretrain Kings Lynn is like a big family, where everyone is so kind and caring. And this is exciting to watch their shows in a warm, welcoming atmosphere. Wishing all of the team lots of inspiration and fun!

14 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 stars. We're glad your daughter loves our classes.

Noté 5 sur 5 étoiles

The show was beautifully presented

The show was beautifully presented, it ran smoothly and demonstrated how hard the children and crew had all worked to put it together. One of the best things was seeing the obvious enjoyment the children got out of it.
Some of the solo speech and singing was difficult to hear, so maybe more work on sound could be done?
Thank you for making it happen.

7 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thanks for the 5 star review Jan. We are delighted that you enjoyed the show and appreciate the feedback regarding the sound issues. We will pass this on to the relevant department.

Noté 1 sur 5 étoiles

Unprofessional and Rude Company Director

My child has been a member of Maidstone Theatretrain for almost 2 years without any major issues. However, that quickly changed once I informed the company director (Olivia) that my child will be leaving.

Despite paying £000's in tuition costs, I was shocked to be told that I would need to pay additional costs for not providing sufficient notice, which the company director insisted was "28 business days" and written in the company T's & C's. I was told several times that "this is company policy" in a manner that I find rude and unprofessional, which is very disappointing.

I later discovered on the company website that "28 calendar days" notice is required, which is actually less than the notice I provided.

Shortly after this, I was informed that the costs would be waived by "head office", rather than the company director acknowledging that a mistake has been made based on the information she provided.

I understand that mistakes can happen but would expect the company director to fully understand her own cancellation policy and communicate this effectively to all parents to avoid unnecessary costs.

I would also expect her to acknowledge and be accountable for any mistakes, to avoid them being repeated in future.

As a result of the unprofessional treatment I received, my child and I will not be returning to this school, and I will not recommend to other parents.

7 décembre 2025
Avis spontané
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Réponse de Theatretrain

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience when giving notice, especially after your child has been part of Maidstone Theatretrain for almost two years. We never want any family to feel confused or upset when they decide to move on.
We recently updated our Terms & Conditions to make our notice period clearer for parents. The new 28-day calendar notice wording replaced our previous notice structure and was published on our website only a few days before your conversation with Olivia. As a result, there was a brief period where the new policy and the previous long-standing approach overlapped in practice, and I appreciate that this led to mixed messages and frustration.
Once the situation was clarified, we confirmed that no January fees were payable, as your notice met the updated requirement. I apologise that this wasn’t clear from the outset — that is on us as a company during the transition to the new terms, not on you.
I’d also like to reassure you that Olivia was applying the correct policy based on the Terms and Conditions in place at the time you joined, when our notice period was four weeks’ term-time notice. We updated this policy just last Wednesday across Theatretrain to improve fairness, clarity and transparency for families, and we are now supporting all Company Directors in applying the new T&Cs going forward.
Thank you again for your feedback. While we’re sorry to see your child leave, we wish you both the very best for the future.
If you would like to discuss this further, please feel free to contact me directly at admin@theatretrain.co.uk

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