I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... Voir plus
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Lisez les avis des autres
I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... Voir plus
I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... Voir plus
The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... Voir plus
À propos de l'entreprise
- Magasin de meubles de bureau
- Magasin de meubles de chambre à coucher
- Magasin de meubles
- Magasin de chaussures
Écrit par l'entreprise
The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.
Coordonnées de contact
67 George Street, W1U 8LT, London, Royaume-Uni
- 020 7935 9120
- info@backinaction.co.uk
- thebackshop.co.uk
4,9
Excellent
142 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Missing Items in box.
Missing Items in box.
I emailed yesterday as my 2 sitfit plus cushions came without needles to insert into the pump. I haven't yet received a reply. Thanks
8 juin 2017
Avis spontané
Réponse de The Back Shop (Now Back In Action tm)
Hi Jane
Having investigated this for you I am pleased to find that we have been in touch and helped you to locate the needle within the pump housing.
This neat little deign means the needle doesn't get bent but does often mean that the pump needle is missed when unpacking the item.
We will be looking at how we can more clearly mark the needles location!
Thank you for your feedback :) we hope you are now enjoying your SitFit to the full!
Best Wishes
- The Back Shop team.
Excellent product recommended by a …
Excellent product recommended by a friend. Speedy, efficient delivery.
26 mai 2017
Avis spontané
Great product from this shop
Great product from this shop. If you have never been to visit, you should go, if only to try out opsvik's famous gravity chair!
9 mai 2017
Avis spontané
Efficient ordering and delivery on a good product.
Immediate response on ordering the Humantool saddle seat was much appreciated. Product was delivered in two days which I thought was super-fast and the saddle seat is great, finding it extremely comfortable and has already eased tension in my lower back and can feel the benefit of my hips being positioned in a more open alignment. Many thanks.
12 avril 2017
Avis spontané
back support chair
very efficient ordering service, product arrived very promptly and is excellent.
8 mars 2017
Avis spontané
did what it says on the tin
i object to rating companies trying to dictate my behaviour. i'm happy to supply a rating, i'm not happy to give you more of my time. go away!
27 février 2017
Avis spontané
Damaged Goods
Update, the back shop got in touch straight away and informed us that we would not have to pay to send the product back, by this point we had fixed the fault. The company then informed us they would be sending us a free replacement as well. Excellent customer service. Thank you
Ordering was easy and the Lumber roll turned up quickly. However the strap on the back was broken. When I looked at the returns policy it said we have to pay for the return, the lumber roll was only £23 so it would not be worth our while sending it back. One of the teachers will be stitching it
27 janvier 2017
Avis spontané
Réponse de The Back Shop (Now Back In Action tm)
Dear Janet,
You are not obliged to pay for the return of faulty items. It looks like you've been able to effect a repair but we would like to refund some of your purchase or supply a replacement at your option.
Very best wishes BIA The Back Shop
Order dispatched promptly arrived in a …
Order dispatched promptly arrived in a couple of days, only little 'hitch' was the VAT form, but dealt with very well.
Good prompt service would recommend them.
25 janvier 2017
Avis spontané
Excellent product, delivered swifly.
I knew what I wanted having used the Backpal many years ago found it worked very well.
It was easy to order on The Back Shop's website and was swiftly dispatched and delivered.
10 janvier 2017
Avis spontané
Product delivered
Ordered a McKenzie roll and it was delivered on time and was as described
14 novembre 2016
Avis spontané
Great product & customer service!
Having suffered an office chair that apparently is well suited to most people's backs long enough I was on the lookout for a lumbar support with an amount of flexibility and sitting partner fits the bill perfectly and I finally manage to get through a days work without the usual back, neck and shoulder pain, bliss! Though be warned it takes a bit getting used to and some of my back muscles weren't all to pleased to begin with. In terms of customer service, I didn't receive a confirmation email for my order so phoned the customer service to find out my order is already on the way, less than 12 hrs after ordering. The courier service kept me up to date and was probably the most reliable considering we live in a remote location and have to rely on safe location delivery.
3 octobre 2016
Avis spontané
very good
the humantool saddle that I bought is by far the best buy for me over the past few years!
19 juillet 2016
Avis spontané
no slouching at work now
Great service, the seat wedge has really helped with my posture, no more stiff back!
25 mai 2016
Avis spontané
purchase of a Back roll
Easy mail order pages to select products and very good service
with order and tracking and delivery. very efficient
11 mai 2016
Avis spontané
I am very happy with the quality purchased and the help and support I received to adjust the chair around me and my personal needs.
Shanice provided me with excellent service and advice.
8 mars 2016
Avis spontané
L’expérience Trustpilot
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