Webshop was easy to get information needed and to make purchase. They had exact make, model and size of tire I've wanted. (Which was out of stock in EU shops.) Chosen standard delivery from UK to Croa... Voir plus
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Lisez les avis des autres
Great online selector tool. Clearly explains all the choices available. And they hold great levels of stock for each option (vs the typical limited range from the big bike online retailers). They also... Voir plus
Ordered two tyres at excellent price. However when they arrived one had damage on a sidewall. Bike Tyre shop were happy to replace, but unfortunately they were out of stock. Great prices, excellent... Voir plus
Had great difficulty finding the right tyres for my bike trailer wheels but as soon as I found : The Bike Tyre Shop I was able to find some really good Schwalbe tyres which have worked out really wel... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The leading online specialist in bicycle tyres for every discipline
Coordonnées de contact
Unit 5 Barracks Road, DY13 9QB, Stourport On Severn, Royaume-Uni
- 01299826744
- info@thebiketyreshop.com
- thebiketyreshop.com
4,6
Excellent
524 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Delivered prompt as expected.
6 mai 2025
I won't use again
I ordered two bike tyres which were listed as "2 available" on the website; I only got one. No other communication. If I'd have known I was only going to get one, I'd have cancelled the order and sourced 2 tyres else where.
To be fair, The Bike Tyre Shop refunded the payment for one tyre immediately. A bit better communication would have been nice.
3 mai 2025
Tyres turned up as expected.
4 mai 2025
Great Seller
Great prices and super fast shipping, what more can you ask for ? A++++++++++++++
23 avril 2025
Sent wrong tyres and they never came in…
Sent wrong tyres and they never came in a box .
Ive kept the tyres because i need them .
Poor service when they send out the wrong tyres . I wanted Corsa Pro and they send out Graphene 2.0 which is close but not the same
21 avril 2025
Réponse de The Bike Tyre Shop
Hi,
Thank you for your feedback, and we're sorry to hear about the issue. We did respond to your message asking for more details so we could resolve this, but unfortunately didn’t receive a reply.
The tyres you received are a very close equivalent, but if they weren't what you intended to order, we’re happy to help. Please don’t hesitate to get back in touch so we can make things right.
Kind regards,
Customer Service
Good price
Good price, delivered on time. 584 tyres for road are not easy to find, they had some. I hope they continue to stock a good range.
22 avril 2025
New tyre day
A great service from start to finish easy to order on the app, fast delivery what more can you ask for 👍
21 avril 2025
Great price for Maxxis Minion 29 x 2.6…
Great price for Maxxis Minion 29 x 2.6 and quick free delivery, will definitely use again.
20 avril 2025
Fast delivery and reasonable prices..
19 avril 2025
Useless and unprofessional
Took order for a pair of tyres on website, couple days later I'm informed only one available. I asked for similar replacement, however no reply. Then messaged me items sent via Royal Mail. After few days I rang only to be told the item sent email was automated and nothing was sent.
Terrible communication,
absolutely not recommended
Very unprofessional
19 avril 2025
Réponse de The Bike Tyre Shop
Hello,
Thank you for your feedback, and we're very sorry to hear about your experience.
We sincerely apologise for the inconvenience caused.
Your order was placed over the weekend when our offices were closed, and unfortunately, by the time we reviewed it on Monday, only one tyre was available in stock. We did reach out as soon as we reopened to discuss a solution that would be best suited for you.
The automated dispatch email you received was sent in error, and we understand how this added to the confusion. We are actively reviewing our processes to ensure that situations like this are handled more smoothly in the future.
We appreciate your comments, as they help us improve. If you're open to it, we’d be grateful for the chance to speak with you directly and make this right. Please feel free to contact us at info@thebiketyreshop.com
Kind regards,
Customer Service
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