bloom Avis 

If l could give no stars l would. They advertised that a female artisan jeweller was giving up her handmade jewellery business and was selling off exclusive one of pieces so I purchased two pairs of earrings that look beautiful online. When they eventually arrived from China, one pair was broken and the other pair broke when they came out of of the packaging. They were made of very poor quality materials and tarnishing already in the bag. I have attempted to contact this company three times by email and all my emails have been returned to me. A total waste of my money please do not trust or buy from this company.

My daughter purchased a nice necklace from you people and the way it was boxed there were SEVERAL knots in it! You should use more care when boxing a FRAGILE necklace 🙄

Cheap products and only a vague approximation of the item that they are advertising.
The gem stone earrings I ordered arrived and they were cheap bendy metal with a picture of a gem stone in them.
Terrible products.

Edit after comments:
I took this up with my bank as I advised that I would and got my money back.
I have a whole string of emails from your company not helping at all and trying to get me to take a 10% refund and free item. I can provide proof!

Very bad customer service. I received 2 items they were supposed to be same size. One is way too small.
I request a refund or even exchange. It has been over a month and I still didn't get any answer.
I sent many emails.
I will not recommend anyone to buy from this company.

ELSIE BLOOM - I wanted to return 2 items of jewellery and wanted a full refund. I was offered the option to order something else and keep original purchase. I had to push for for a full refund and then was informed that i needed to return it at my expense - £16 for revorded delivery to China!!! Completely misleading website. No reference to the fact that this company is based in China. Products look great online but in reality cheap stock. Terrible site.

Complete garbage!

I ordered a two-tone ring which immediately turned my finger green. I reached out to the company directly and on socials and they didn't even acknowledge my message, much less offer any type of customer service. I got a similar ring from Kohls and it is lovely and no issues with my skin. Though I got it as a discount from another company, they seem very scammy and the jewelry was so bad even free was too expensive. Yuck!

Very happy with the jewelry! Excellent
service and delivered on time

Absolutely love this brand! I've been buying from Bloom since 2021!!! My recent order arrived quickly, packaged beautifully and the quality of my bracelet is incredible. Customer service went above and beyond to help me. Highly recommend

Loved so much!I wear my pieces everyday

I’ve ordered several times from Bloom, and their products have been consistently excellent quality. They match with so many outfits, they’re truly staple pieces. Always get asked where it’s from!

This is my third order from Bloom, I keep coming back because every piece is so wearable. I even bought one for my sister’s birthday, and she’s obsessed. The gold tone is soft and elegant, looks way more expensive than it was!

After wearing for 3 days, gold tone was totally gone! Not worth the time and money. Worse than Mint and lilly

Awful cheaply made and feels like will fall apart when used, recommend using Amazon instead better quality and better price, also 🍉 🍉 🍉 🍉

DO NOT BUY FROM THIS COMPANY! I ORDERED JEWELRY THAT WAS SUPPOSED TO ARRIVE OCTOBER 31. I CONTACTED CUSTOMER SERVICE WHICH IS JUST AN EMAIL, FIRST RED FLAG. NOW I'M GETTING THE RUN AROUND. GOOD THING IS YOU CAN REPORT FRAUD WITH YOUR CREDIT CARD COMPANY WHICH IS WHAT I AM GOING TO DO! NEVER AGAIN WILL THEY GET MY BUSINESS!

Update 12/1/2024
I still have not received the jewelry. I reported them to my credit card company and I have been refunded the money with my cc company. No emails at all from them. Very disappointing and they act like they don't care.

Horrible customer service as they stopped responding when I’m asking about when i will receive my refund. Extremely frustrating would not recommend.

Please avoid this company. The earrings are the worst quality, they are impossible to get in, bar is too short and impossible to close. They look like plastic. I've tried to contact these guys 3 times for a refund and they just ignore me.

Ho ordinato due pensierini per San Valentino uno consegnato uno mai arrivato mi ha risposto inizialmente servizio clienti che il tracking del corriere dava consegnato ma a me mai arrivato poi ho sollecitato WhatsApp mi hanno detto solite cavolate alla fine niente ho regalato €40 mai più da loro prima volta che succede fate attenzione

Pretty pieces, but poor quality. The most challenging pieces I have ever tried to get on, not designed for ease of application. The gift was a nice touch but after 2 days of wearing one of the gems fell out, making it unusable. Overall, I won’t buy again from this company.

Beautiful pieces for Tragus and forward helix. Items arrived quickly even with the Christmas break. Beautifully packaged in a clear cellophane box which I’ve not seen before just made it a little more special in presentation. Look so good on. Will definitely be ordering more.

Ladri ladri ladri. Pagato mai arrivato e nemmeno rispondo ladri ora vi denuncio ladri e basta