I had almost $93 withdrawn out of my account and I did not place another order. Apparently, when you place an order they charge you every month. I’m going to contact customer service and ask them to r... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus
L'entreprise a répondu
I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus
L'entreprise a répondu
I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Institut de beauté
- Service de fitness et nutrition
- Boutique de santé et beauté
- Clinique dermatologique
À propos de The Body Firm
Écrit par l'entreprise
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Coordonnées de contact
Etats-Unis
- thebodyfirm.com
3,0
Moyen
634 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Support
I do like the product but I would like more support. Not much support when running, etc
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback, Mary. To help us better understand your concerns, our team is ready to assist you. Allow us to review your account so we can better understand the changes you would like to make and provide the appropriate assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I would give it a Zero if I could but…
I would give it a Zero if I could but like a phone number or way to cancel subscription it does not exist! I have tried since I received my first order!!! 😡😡😡
16 juillet 2026
Réponse de The Body Firm
We're sorry to hear your experience, Patricia. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Irene! It truly warms our hearts to hear how much you love our Crepe Erase products. Thank you for choosing The Body Firm.
When trying to cancel, I never spoke to a real person.
I set on hold for 30 minutes when I was trying to cancel my subscriptions. I finally gave up and I'm still paying for the subscriptions,
1 janvier 2026
Réponse de The Body Firm
We're sorry to hear your experience, Stephen. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Seems to be helping my old crepe skin
3 juin 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Sandra! We truly appreciate hearing that you're experiencing the benefits of our Crepe Erase products. Thank you for choosing The Body Firm
Stop sending this here I don’t live…I did not receive this stop cancel any further shipments.
Stop sending this here I don’t live here hereh
16 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback, Roseanne. Our team is ready to assist you with your concern. Allow us to review your account so we can better understand the changes you would like to make and provide the appropriate assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
The Crepe Erase cream is fabulous it is…
The Crepe Erase cream is fabulous it is very soothing.
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Connie! We're delighted to hear that you're happy with the positive results you've experienced from using Crepe Erase. Thank you for choosing The Body Firm!
Love Body Firm
As I have lost weight- I love how Body Firm has helped my skin- soft, smooth and a healthy glow
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Rebeka! We're delighted to hear about the results you're experiencing with our Crepe Erase products. Thank you for your continued trust and support. We truly appreciate having you as a valued customer at The Body Firm.
The dynamic duo!
This is the only body scrub and lotion that truly improves the feel and appearance of my skin. I’ve been a fan for nearly two years!!!!
16 juillet 2026
Réponse de The Body Firm
We appreciate you for sharing your feedback and experience, Jennifer! We're so pleased to hear that you're enjoying the wonderful results of our Crepe Erase products. Thank you for being long‑time customers and valued member of The Body Firm family!
Réponse de The Body Firm
We appreciate you for sharing your feedback and experience, Carol! We're truly delighted to hear about the great results you're achieving with our Crepe Erase products. Thank you for choosing The Body Firm!
The automated phone system works well.
Love the neck & body products! Need to use over extended time though…The automated phone system works well.
14 juin 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Betty! We're delighted to hear that you're satisfied with our service, and that you're enjoying the benefits our Crepe Erase products have brought to your skin. Thank you for choosing The Body Firm.
It’s been a while since I had…
It’s been a while since I had communication, but I was glad everything worked out and I was able to actually go onto my account and make some changes so for that I was very grateful and I do like the product a lot and I do see a change!
15 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Sandra! We're glad we were able to help resolve the issue with your online account. We're also delighted to hear that you're happy with the positive effects Crepe Erase has had on your skin. Thank you for choosing The Body Firm.
I've used Crepe Erase since 2017 and…
I've used Crepe Erase since 2017 and wouldn't go a day without it mostly for my arms
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Joan! It truly warms our hearts to know how much you love our Crepe Erase products. Thank you for choosing The Body Firm.
Crepe Erase for Sagging Skin on Upper Arms
I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day.
However, the sagging remains and the underlying condition is not remedied. Shipping, packaging, and billing, which I have on auto is excellent. Overall, I am pleased with Crepe Erase and will continue to use it.
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience with us, Marcia! We’re thrilled to hear you’re enjoying your Crepe Erase products. Keep using them consistently—you’ll notice even more of the wonderful results they can offer. Thank you for being part of The Body Firm family.
Have been a loyal customer
Have been a loyal customer. Tried to reschedule order but can only have 1 more month even though I do not need products at this time.
I discontinued membership with Meaningful Beauty for that reason. Customers should not be forced to order products when not needed!
9 juillet 2026
Réponse de The Body Firm
We appreciate your feedback, Dixie. We sincerely apologize for the inconvenience regarding your shipment schedule. If you have any questions or need further assistance, please don't hesitate to contact us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. So we can assist you directly.
I've been using the products for 10…
I've been using the products for 10 months and I'm not seeing results yet. The products feel good, but I was hoping for more visible differences.
16 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience with us, Carol. We’re sorry that your results haven’t met your expectations so far. Continued, regular use of your Crepe Erase product can help you achieve optimal results. If you have any questions or would like personalized support, please reach out to our Customer Care team at 1‑800‑262‑7441, available daily from 7:00 AM–10:00 PM EST.
Can't make changes to subscription
I have gotten logged in but cannot access my account to make changes to my subscription. Highly disappointed in that.
15 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback, Jane. We're sorry to hear you weren't able to make some changes in your account. We'd appreciate the opportunity to review your account and discuss the options available to you. Please contact our Customer Care team at 1-800-262-7441, available daily from 7:00 AM–10:00 PM, and we'd be happy to assist.
I would love to be able to buy the… Crepe Erase without being on the auto ship program
I would love to be able to buy the crêpe erase without having to be on the automatic shipment plan.
I haven’t been in a position to use it as regularly as I would like, and I’m sure it’s an excellent product .
But I am not using it as fast as it is shipped to me, and I wish I could just buy it when I need it.
But the only way your system will allow a purchase is for a person to commit to an auto ship program. And yes, if a customer remembers, they can go on there and spread out the shipments. But it’s just one more thing to keep up with. So far, I have two jars accumulated that I haven’t been able to use yet. Again, I’m sure it’s an excellent product. It’s just bad timing for me to have no other choice but an auto ship program.
16 juillet 2026
Réponse de The Body Firm
Thank you for your honest feedback, Sarah. We're glad to hear you have confidence in the quality of our products and we appreciate you letting us know your preference for ordering as needed rather than on a recurring basis. Good news — we've recently added a "Try Once" option on our site, so you can now purchase without committing to a recurring subscription. If you'd like help switching your current subscription over to one-time orders, just reach out to us directly and we'll be happy to assist!
Réponse de The Body Firm
Thank you for sharing your feedback and experience, Laura! We're happy to know that you're satisfied with the results Crepe Erase has brought to your skin. We truly value you as one of our loyal customers, thank you for choosing The Body Firm.
Réponse de The Body Firm
We're sorry to hear about your experience and understand your concern, Gail. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your account and address the concern you've raised. Please contact our Customer Care team at 888-708-2042, available daily from 7:00 AM to 10:00 PM, and we'll be happy to assist you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.