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The Body Firm Avis 

634
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I had almost $93 withdrawn out of my account and I did not place another order. Apparently, when you place an order they charge you every month. I’m going to contact customer service and ask them to r... Voir plus

Noté 5 sur 5 étoiles

Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Institut de beauté
  3. Service de fitness et nutrition
  4. Boutique de santé et beauté
  5. Clinique dermatologique

À propos de The Body Firm

Écrit par l'entreprise

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

634 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,0

Tous les avis

(634)

450 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Does make my skin soft but doesn't…

Does make my skin soft but doesn't really smooth out my arms. Also I had changed my delivery to 6 months and somehow it got changed to 3 months. Will be cancelling.

17 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Klara. We’re delighted to hear that Crepe Erase by The Body Firm is leaving your skin feeling soft. We truly appreciate you giving our products a try and thank you for being a valued customer. Please feel free to reach out to us at 1‑800‑262‑7441, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.

Noté 5 sur 5 étoiles

I have been using Crepe Erase for years…

I have been using Crepe Erase for years and think it is a wonderful product. Can't believe I ordered 3 containers, but I will definitely use them or they make a great gift.

17 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Karen! We truly appreciate hearing that you're enjoying the benefits and the positive effects of our Crepe Erase Product. Thank you for choosing The Body Firm!

Noté 4 sur 5 étoiles

The products are great

The products are great, really love them and they do work. The website needs some work, it was down for almost 8 months and now that its back dont notice any difference. I do not like spreading the cost over several months would rather just pay and be done.

17 juillet 2026
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Réponse de The Body Firm

Hi Shanty, thank you for sharing your feedback and for your continued support. We’re delighted to hear you’re enjoying Crepe Erase and appreciate your comments about our website and payment options. Your feedback helps us continue improving the customer experience. Thank you for being part of Crepe Erase by The Body Firm!

Noté 5 sur 5 étoiles
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Susie! We're delighted to hear that you're satisfied with our service and enjoying the benefits our Crepe Erase products. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

Order change .

Very satisfied with order change.

25 juin 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Judith! We're delighted to hear that you're satisfied with our service. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

I have been using crepe erase for…

I have been using crepe erase for years. I really love it. It really erases the crepe from my arms, neck, chest, and on my face upper lip and eyes. I even had friends that are 8,10,12 years younger than me ask what are you using.

17 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Lana! We're thrilled to hear that you're so happy with the amazing results of our Crepe Erase products. Thank you for choosing The Body Firm!

Noté 4 sur 5 étoiles

Love the Body Firm body cream

Love the Body Firm body cream, just wish it wasn't so expensive

17 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Karen! It truly warms our hearts to hear how much you love our Crepe Erase products. And our pricing reflects the high‑quality ingredients, research‑backed formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

The body firm products are wonderful

The body firm products are wonderful. My skin is so hydrated and firmer. I love it!!

17 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Deborah! We truly appreciate hearing that you're experiencing the benefits of our Crepe Erase products. Thank you for choosing The Body Firm!

Noté 2 sur 5 étoiles

Happy with the product

Happy with the product, however, i have not been able to log into my account for over year -- and i have called, i have reported it, sent emails, and tried to reset -- and still i cannot access my account or reset my password.

16 juillet 2026
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Réponse de The Body Firm

Thank you for sharing this, Kelly. We’re delighted to hear that the product has been working well for you. We’re sorry to hear you’re having trouble accessing your account. We understand how frustrating that can be. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST), and we’ll be happy to look into this and make it right for you.

Noté 5 sur 5 étoiles

The products are creamy and smooth and…

The products are creamy and smooth and feels fantastic on my face and body. Products arrive on time.

16 juillet 2026
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Réponse de The Body Firm

Thank you, Klara! We truly appreciate your support and are grateful to have you as part of the Crepe Erase by The Body Firm family!

Noté 1 sur 5 étoiles

It is hell to try and cancel your service.

Awful - I don't want any more of your products - I resent the hard sell tactics when I have tried to cancel in the past, the products aren't that good, and I dislike being charged weeks and weeks in advance AFTER the products have been sent, but weeks before they arrive. You have my money long before I see the product. I want to cancel NOW.

13 juillet 2026
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Réponse de The Body Firm

We're sorry to hear about your experience, Janan. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for being part of Crepe Erase by The Body Firm family. If you still have any further questions, please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST).

Noté 5 sur 5 étoiles

I like all the products

I like all the products. I am not been receiving my eye sermon. Under eyes!

16 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Adrienne! It truly warms our hearts to hear how much you love our Crepe Erase products. Thank you for choosing The Body Firm!

Noté 4 sur 5 étoiles

Excellent Products

I sincerely like the products. I particularly like the body refining exfoliant. Results have not been quite what the product line promises, but I have not used the products as consistently as recommended. All in all, I’ve been pleased with the results I have gotten.

16 juillet 2026
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Réponse de The Body Firm

We appreciate your thoughtful feedback, Lisa! We're so happy to know you're enjoying Crepe Erase by The Body Firm. Thank you for being one of our loyal customers and for choosing us as your skincare journey.

Noté 5 sur 5 étoiles

I have used the products for a year now…

I have used the products for a year now and I see major results. It takes me an hour every day to do my bath or shower routine but the results are so worth it. I am sticking with it, I just wish I had found it long before I turned 66 years old! The products make your skin feel like silk! And the crepe is slowing fading away! My skin needed it badly!

16 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Carol! We're delighted to hear that you're enjoying the great benefits of our Crepe Erase products. Thank you for Choosing The Body Firm!

Noté 5 sur 5 étoiles

So luxurious!

16 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Kristine! We're delighted to hear that Crepe Erase is delivering the results you were hoping for. Thank you for choosing The Body Firm!

Noté 4 sur 5 étoiles

Definitely helped tone up!

I believe it really has toned up and helped eliminate the crepiness. My only negative is that if you put a little too much on, it feels a little greasy. But the pros definitely outweigh the cons!

16 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback, Amy! We're delighted to hear that you're enjoying the benefits of Crepe Erase. A pea-sized amount is all you need for each application—it’s effective and will still help you achieve great results. Thank you for choosing The Body Firm!

Noté 3 sur 5 étoiles

Mixed review

I've been using Crepe Erase for a few years. I don't think I see a difference in my arms. My chest is still hanging in there. So I continue to use it daily.

16 juillet 2026
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Réponse de The Body Firm

We appreciate your feedback, Doy. We're sorry that you have not yet achieved the results you were hoping for. We encourage you to continue using Crepe Erase product consistently, as regular use is key to achieving the best possible results. We appreciate you committed in supporting The Body Firm throughout your journey.

Noté 1 sur 5 étoiles

I did not make an order

I did not make an order. I told them I do not want this subscription and I received confirmation that it would be canceled. I have not received any shipments lately so I pray to God they did not charge my account again for an item I did not order!! They charged my account for $149.87 and and another charge for $30+. I have an email from the last time stating they assured me all my subscriptions. Now again their response says my subscription has been canceled as of 7/17/26. How can you cancel a subscription that was canceled months ago??? I will call BBB AND MY CREDIT CARD FOR FRAUDULENT ACTIVITY

I Am pressing charges of fraud with my bank and also Better Business Bureau. I WANT MY MONEY REIMBURSED AS I DID NOT MAKE THIS ORDER AND I HAVE AN EMAIL FROM SEVERAL MONTHS AGO STATING YOU WERE CANCELING MY SUBSCRIPTION OF WHICH I DID NOT HAVE EVEN THEN.

14 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your experience, Betty. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 1 sur 5 étoiles

Please do not send any more

Please do not send any more. Products.
I see no improvement whatsoever

16 juillet 2026
Avis spontané
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Réponse de The Body Firm

We appreciate your feedback, Elaine. We're sorry to hear that you are not getting the results you are aiming for. We would be happy to assist you with your concern. To better understand your situation and provide the most appropriate resolution, please don't hesitate to contact us at 1-800-262-7441. Our Customer Support team is available daily from 7:00 AM to 10:00 PM EST. We look forward to speaking with you and assisting you directly.

Noté 3 sur 5 étoiles

For the body cream

For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day for best results. I use it only in the morning. I can't afford buying 2 jars every 3 months. This is very disappointing. The other creams seem to last almost to the next delivery. I live on a tight budget, I can't afford to apply twice daily.

1 août 2025
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Réponse de The Body Firm

Thank you for your feedback, Donna. Crepe Erase Body cream is formulated with a rich, concentrated texture that spreads easily and absorbs well, allowing a small amount to cover large areas of skin, which is why each jar is made to last for up to three months with daily use. If you have any question or need further assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

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