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The Body Firm Avis 

632
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Institut de beauté
  3. Service de fitness et nutrition
  4. Boutique de santé et beauté
  5. Clinique dermatologique

À propos de The Body Firm

Écrit par l'entreprise

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(632)

449 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No hassles with requested changes to…

No hassles with requested changes to autoshipment

22 mai 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Roxanne! We are delighted to hear that you are satisfied with our service. Thank you for choosing The Body Firm.

Noté 4 sur 5 étoiles

Great moisturizer and does not get rid of weight loss loose skin.

The cream improves dry skin and does absolutely nothing for weight loss creases.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your experience, Patrice. We’re happy to hear it’s been helpful for skin, and we appreciate your feedback regarding weight‑loss creases. Results can vary from person to person, but your insight is incredibly valuable as we continue improving our formulas. Thank you for choosing The Body Firm.

Noté 2 sur 5 étoiles

The products are okay

The products are okay. However I'm getting double orders so double payments. I tried to cancel my subscription but that failed. Very frustrated!

15 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, DeAnna. It appears there are multiple accounts under your information, which is why you’ve been receiving two separate shipments and charges. To ensure we can assist you directly and review your account details, please contact our Customer Care team at 1‑800‑262‑7441, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.

Noté 5 sur 5 étoiles

The upper arm still needs work but has…

The upper arm still needs work but has not increased since using the products. I hope to see more improvement after continued use.

22 juillet 2026
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Réponse de The Body Firm

We're happy to hear that you are getting the results that you are aiming for, Darwin! And yes with consistent use of Crepe Erase Product, your look forward to even more noticeable benefits. Thank you for choosing the Body firm!

Noté 2 sur 5 étoiles

I have been trying to cancel my…

I have been trying to cancel my subscription. I just keep getting more of the same products getting charged and I don’t need them. Please help me😞

22 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Arlene. As a member, you have the flexibility to select the products that best suit your needs and include them in your kit. If you’d like further assistance or have questions about your options, please contact our Customer Care team at 1‑800‑262‑7441, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.

Noté 1 sur 5 étoiles

I just wanted one product

I just wanted one product. I emailed, texted and even left a message. Not possible to get one product. I hate the way you do business. I even tried to cancel subscription.

4 mai 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Kathy. The Body Firm kit requires a minimum of two items and can include up to ten, depending on your preferences. To ensure we can assist you directly and review your account details, please contact our Customer Care team at 1‑800‑262‑7441, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.

Noté 5 sur 5 étoiles

Easy to change kit shipments

Easy to change kit shipmeo

25 juin 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Marcia! We're happy to know that you’re taking advantage of your membership benefits. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

Love the body cream and face/eye cream…

Love the body cream and face/eye cream . Body and face wash are excellent but clog up easily.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Debbie! We’re thrilled to hear how much you enjoy Crepe Erase. To help prevent clogging, be sure to keep the cap tightly closed and store the bottle upright in a dry place. This prevents air exposure from hardening the formula inside the tip. Thank you for choosing The Body Firm!

Noté 4 sur 5 étoiles

I love all of the products

I love all of the products. However, when I call on phone, I never get anyone. I am not happy about that.

10 mars 2026
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Réponse de The Body Firm

Thank you for your feedback, Karen. We’re sorry for the difficulty you’ve had reaching us—we know how frustrating that is. We’d love the chance to make things right. Please call our Customer Care team directly at 1-800-262-7441 (daily, 7:00 AM–10:00 PM EST) so we can assist you.

Noté 5 sur 5 étoiles

The product ships timely once…

The product ships timely once communicated and it works!!

21 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your feedback and experience, Nancy! We are delighted to hear that you are satisfied with our service and enjoying the skin benefits of Crepe Erase. Thank you for choosing The Body Firm.

Noté 4 sur 5 étoiles

I like how it goes on and how it looks

I like how it goes on and how it looks

22 juillet 2026
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Réponse de The Body Firm

Thank you for your feedback, Janet! It’s great to know that our products have become a part of your self-care routine and that you’re enjoying the overall experience. We truly appreciate your support and are grateful to have you as part of The Body Firm family.

Noté 1 sur 5 étoiles

I keep trying to cancel for months and…

I keep trying to cancel for months and you won’t do it

19 mars 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Michelle. Your cancellation request has been completed as of 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 1 sur 5 étoiles

I have tried over and over to cancel my account and orders. Please cancel forever.

I have tried over and over to cancel my orders for good and you totally ignore my requests.

1 janvier 2026
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Réponse de The Body Firm

We're sorry to hear your feedback and experience, Catherie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/24/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Noté 4 sur 5 étoiles

I would like to be notified before my…

I would like to be notified before my subscription is sent, so I can decide if it is needed.

23 juin 2026
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Réponse de The Body Firm

Thank you for your feedback, Linda. We're happy to inform you that your subscription gives you the option to adjust the date you’d like your products shipped. For further assistance, kindly reach us out at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Noté 2 sur 5 étoiles

Have not received it yet to do an…

Have not received it yet to do an evaluation.

23 juillet 2026
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Réponse de The Body Firm

Thank you for your feedback, Catherine. We checked your account and found that your next shipment is scheduled for August 27,2026. We’d love to hear your thoughts and learn about your results after you receive and use your product. If anything else comes up, we're here.

Noté 4 sur 5 étoiles

I feel my arms and thighs are looking a…

I feel my arms and thighs are looking a bit firmer with a little less lumpy. They definitely are softer.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your experience, Cathy! We’re glad that your skincare routine with The Body Firm has helped you feel more confident and comfortable in your skin. Thank you for being part of The Body Firm family!

Noté 4 sur 5 étoiles

I didn’t give it 5 stars because I had…

I didn’t give it 5 stars because I had no heads up about being charged for a renewal product. It happened to come at an inconvenient time for me.

23 juillet 2026
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Réponse de The Body Firm

We're sorry to hear your experience, Mary. And understand your concerns. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your account and address the concerns you've raised. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Noté 4 sur 5 étoiles

Product arrives just as shown.

Product arrives just as shown.

20 juillet 2026
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Réponse de The Body Firm

Thank you for your feedback, Marilyn! We’re happy to hear that your order arrived smoothly and that your experience was a positive one. Providing a reliable and enjoyable experience for our customers is always our goal. Thank you for being part of The Body Firm family.

Noté 4 sur 5 étoiles

Good product

Good product. I do think it makes my skin smoother with less crepeness(sp?)! A little pricy, however.

23 juillet 2026
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Réponse de The Body Firm

Thank you for sharing your experience, Karen! We’re so glad to hear that our products have made a positive difference in your skin. We also appreciate your feedback about the cost. Our pricing reflects the quality ingredients, research-backed formulas, and high standards that go into creating a safe and effective skincare experience. Thank you for choosing The Body Firm!

Noté 5 sur 5 étoiles

Great product and efficient services

Proving good products and efficient delivery and online service to purchase or change anything

23 juillet 2026
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Réponse de The Body Firm

Thank you for your wonderful feedback, Maria! We’re delighted to hear you’ve been pleased with both our skincare products and the convenience of managing your account. Providing quality skincare and a smooth customer experience is always our goal. Thank you for being a valued member of The Body Firm family!

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