Works excellent! I saw immediate improvement in my chin, neck and eyes. Results for me were very quick. I’m a sun worshiper and 63. Highly recommend being a member for the discounted pricing. Managing... Voir plus
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Lisez les avis des autres
I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sampl... Voir plus
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I have been using this product for a very short time and not as often as suggested and yet already I see a very big difference in the firmness of the skin on my arms and neck. The product gets a very... Voir plus
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Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- Institut de beauté
- Service de fitness et nutrition
- Boutique de santé et beauté
- Clinique dermatologique
À propos de The Body Firm
Écrit par l'entreprise
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Coordonnées de contact
Etats-Unis
- thebodyfirm.com
3,0
Moyen
632 avis
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The cream moisturizes
The cream moisturizes. The thing I do not like is the stickiness it leaves. Have I seen an improvement? Slight
23 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience, Susan. We’re glad to hear you’ve noticed moisturizing benefits, and we’re sorry the overall experience hasn’t fully met your expectations. With consistent use, you'll begin to see more visible results as The Body Firm formulas help hydrate the skin, improve the look of texture, and leave dry, crepey skin feeling smoother and softer over time. We hope you'll experience those improvements as well. Our Customer Care team would be happy to help. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
It took me several tries before I could…
It took me several tries before I could cancel my orders.
23 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Katie. That it took multiple attempts to complete your cancellation. Your account is now fully closed as of 07/22/2026. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
I did not order or re-order your…
I did not order or re-order your product. You’re not supposed to send it to me until I re-order it. You keep sending me this product cut it out.
17 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Brian! We understand that you're not aware of the auto delivery program and our team can assist in reviewing your subscription. Please don't hesitate to contact us at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I have tried to cancel my order at…
I have tried to cancel my order at least twice and I’m STILL receiving the product I DO NOT want anymore. I’m tired of returning the product and $20 shipping charges. I’ve tried calling and have tried online to cancel to no avail
9 avril 2026
Réponse de The Body Firm
We're sorry to hear your experience, Nancy. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Very difficult company to work with in…
Very difficult company to work with in terms of communicating questions/concerns.
I’m not seeing any improvement in my skin from using this product and would like to end my subscription. Please advise how to cancel.
23 juillet 2026
Réponse de The Body Firm
We're sorry to hear your experience, Jane. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Zero results
Used it for months. Crepe erase does absolutely nothing for my crepey arms!
22 juillet 2026
Réponse de The Body Firm
We’re sorry to hear that your experience hasn’t delivered the improvements you were hoping for, Cindy! With consistent use, many customers begin to notice more visible results as The Body Firm formulas help hydrate the skin, smooth the appearance of texture, and improve the look of dry, crepey areas over time. Our Customer Care team would be happy to assist. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can help you directly.
The products are pretty good
The products are pretty good, but the customer service isn't. I got so frustrated trying to update my preferences on their website and message them that I just canceled my subscription.
1 juillet 2026
Réponse de The Body Firm
We’re sorry to hear you’re having difficulty updating your account, Sylvia. Our system shows your account is still active, and our team is ready to help you update your preferences. Please contact us at 1‑800‑262‑7441, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
I have enjoyed helped a lot
I have enjoyed helped a lot, I do have extra, be cancel my subscription. Thank you
22 juillet 2026
Réponse de The Body Firm
Thank you for sharing your feedback, Vickie! We’re happy to hear that our products have been a helpful part of your skincare journey. We appreciate you sharing your subscription preferences. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Good news — we've recently added a "Try Once" option on our site, so you can now purchase without committing to a recurring subscription. If you run out of products, just reach out to us directly, and we'll be happy to assist!
Réponse de The Body Firm
Thank you for your feedback, Julie! We’re so happy to hear that our products have become favorites in your skincare routine. We truly appreciate your support and thank you for being part of The Body Firm family!
My honest review
From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The product speaks for itself. My skin looks and feels great every time I use it. It's become a BIG PART of my moisturizing routine. I've been using it for 2 years now and I have no complaints. I don't use all the products, but the ones I do, I'm very happy with.
22 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience, Ruby! We’re delighted to know that our products and Customer Care team have helped make your skincare journey enjoyable and hassle-free. We truly appreciate your continued trust over the years and are grateful to be part of your routine. Thank you for being part of The Body Firm family!
Customer service # has a long wait…
Customer service # has a long wait time, once connected service representative was unable/ unwilling to cancel my membership
, told to go to website to cancel.
Website difficult to navigate….
Need to create account with password, unable to login
I need someone to contact me to cancel my auto delivery….
Date of experience reset button not working
22 juillet 2026
Réponse de The Body Firm
We're sorry to hear your experience, Jeannie. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Réponse de The Body Firm
Thank you for your feedback and experience, Andrice! We appreciate that you are satisfied on how our team assist you. Thank you for choosing The Body Firm.
I don't like how the business is run.
I like the product, I don't like the service. You cannot cancel when you want to and I want to.
1 juillet 2026
Réponse de The Body Firm
We're sorry to hear your feedback and the experience you shared, Jeri. Your cancellation request has been completed as of today 7/22/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.
Product changes
I tried to find a previous product that I was running out of and couldn’t find it on the website. So I ordered something else that looked similar and I hope it was replacing what I had before.
It would be nice if you could say a product is being replaced with this one if you change one.
21 juillet 2026
Réponse de The Body Firm
Thank you for your feedback and experience, Mary Ann. We appreciate that you value Crepe Erase product. So we can understand how to best assist you, we’d love to know which product you’re looking for. Please don't hesitate to give us a call at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Customer for eight years
I like that it seems to make a big difference on my chest and arms. I have been using it on my legs and seems to help with the loose skin. The down fall is it has done nothing for the look of cellite. Overall , pleased with results.
21 juillet 2026
Réponse de The Body Firm
We appreciate you sharing your experience, Christine. We’re delighted to know that The Body Firm has been a welcome addition to your skincare routine and that you’ve noticed positive changes in the appearance of your skin. With regular use of Crepe Erase by The Body Firm products, you can continue working toward achieving even more noticeable improvements over time. Thank you for being part of The Body Firm family.
Don't try to cancel and return your…
Don't try to cancel and return your product. you will pay for shipping of over $17, they provide no labels and they will also deduct about the same amount from your refund for the "free" shipping when they sent it to you. I tried several emails to send them a complaint, including the one given to me by a customer service agent and they are all false. Jane Seymour should be ashamed of herself representing this company!
20 juillet 2026
Avis spontané
Réponse de The Body Firm
We're sorry to hear your feedback and experience, Katherine. We’d be happy to review your refund or return request and help get this resolved. Please contact The Body Firm Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
I asked to cancel several months ago
I asked to cancel several months ago. I have called and text. I have been charged $91 every month.
21 juillet 2026
Réponse de The Body Firm
We understand your concern and apologize for any confusion regarding the charges, Susan. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Please contact The Body Firm Customer Care team at 1-800-262-7441 (7:00 AM–10:00 PM EST).
My skin has never felt so good
My skin has never felt so good ! I would like to ask if I could have a longer interval between deliveries- I don’t use up all of my products between deliveries. Thanks so much.
20 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience with us, Barbara! We’re delighted to hear that our products have made such a positive difference in your skincare routine. With The Body Firm membership, you have access to your member portal, where you can easily manage your subscription and make any changes. Our Customer Care team would be happy to help if you have any questions. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can assist you directly.
Beautiful
Beautiful, kind and gentle to the skin .I love my kit,it is exactly what my elderly body needs and enjoy.i love the moisture,not greasy or gooey,no residue as it absorbs,it is not a wet substance that just sits or slides on the skin surface.i am always running out of the vit c and hand cream ( I use them every time I wash my hands/arms and keep the hand cream in my purse),I probably have to adjust these 2 items so I don't run out (I keep a tube of hand cream by my bedside drawer as well).I have received wonderful, kind comments on my neck,hands and face.aside, from the sight and presence of arthritic hands, my skin are moist and radiant.i am working hard though on my under eye bugs.i need to adjust my kit to get my neck repair treatment back in my kit soon and get more ,hopefully double the hand cream and vitamin c to keep the glow and protect my skin _ I have to look into my finance situation , make sure I can afford it.i am a 83 yrs old and 23 yrs breast cancer survivor enjoying your kindness products and loving life,I just need to make sure I can afford more than my monthly payment.thank you everyone,jayne Seymour and staff.God Bless Us All and thank you for your time and space!
19 juillet 2026
Réponse de The Body Firm
Thank you for sharing your experience, Norma! We're delighted to hear that our products have helped you feel confident and comfortable in your skin. With The Body Firm membership, you have access to your member portal, where you can easily manage your subscription and make any changes to add your favorites. Our Customer Care team would be happy to help if you have any questions. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can assist you directly.
They told me there was a "minimum"…
They told me there was a "minimum" amount of product I HAD to order each time instead of ordering just wha I needed.
27 mai 2026
Réponse de The Body Firm
We’re sorry to hear that your experience did not meet your expectations, Sherry. We appreciate you taking the time to share your feedback. Our subscription includes a minimum of three products per shipment to help support a consistent skincare routine. We understand this may not suit everyone’s preferences, and we’d appreciate the opportunity to better understand your concerns. Kindly contact us at 888-708-2042, available from 7:00 AM to 10:00 PM, so we can assist you directly.
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