Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Voir plus
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Lisez les avis des autres
LOVE these bands for my Apple Ultra4! Fit and finish are excellent. This is exactly the elegant and elevated look I have been searching for. And more importantly, my wife loves them…BONUS!
Upon first opening the box the color just pops. Sometimes you see something advertised and when you order it you get surprised that it isn’t what was shown. Not this strap! Beautiful color and the fi... Voir plus
The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Coordonnées de contact
27 Old Gloucester St, Holborn, WC1N 3AX, London, Royaume-Uni
- info@thebridgewatches.com
- thebridgewatches.com
4,5
Excellent
184 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful & easy to deal with.
12 novembre 2024
Amazing and friendly customer service…
Amazing and friendly customer service with a quick resolution to my issue.
6 décembre 2024
Avis spontané
Customer service responded quickly when…
Customer service responded quickly when I received an Apple Watch strap that did not include the lugs needed to attach the strap to my watch. They quickly sent out a replacement and included an extra strap as compensation for my trouble. Everyone makes mistakes but not all work hard to rectify them to the satisfaction of the customer.
28 novembre 2024
Avis spontané
As Advertised!
The bands are as advertised and look fantastic with the Apple Watch.
3 décembre 2024
Avis spontané
Henley Band
Very nice product and great customer service. Worth the purchase. Highly recommended.
27 novembre 2024
Avis spontané
Love the product
Delivery was a bit delayed but the way they dealt with that was excellent and very personal
Love the product
20 novembre 2024
Avis spontané
Awesome products and service.
Great selection of products. I ordered 3 straps but wanted to order many more. Customer service was great and they followed up immediately on questions. Wonderful company to deal with.
18 novembre 2024
Avis spontané
Customer Service 2nd to None!!
I had a slight issue with the strap and the customer service department worked with me to fully rectify my concern. Can't speak highly enough about their service!
18 novembre 2024
Avis spontané
Amazing customer service
Amazing customer service.
I had to change my delivering address and they jumped in it. The reason I was so surprised is because it was an Instagram purchase.
17 novembre 2024
Avis spontané
Customer Service very good at responding to issues
I have bought several watch straps from Bridge which I have been super happy with. That said I have had a couple of issues with parts failing. Where they have excelled themselves is sorting the issues quickly and efficiently. The customer services team have super been responsive.
I would have no hesitation in adding more straps to my small collection.
15 novembre 2024
Avis spontané
Stylish and comfortable
Great strap and very stylish. Worthy of all the great compliments that I receive when wearing it.
17 octobre 2024
Avis spontané
Out of stock so been refunded
Edited 18/10: unfortunately the product I ordered proved to be out of stock. I have been kindly refunded. Customer service response is via email so took a little longer than I would have liked to identify and remediate the issue but in the end all sorted.
9 octobre 2024
Avis spontané
Réponse de The Bridge | Watch Straps
Hi Ted, sincere apologies for this. This is certainly not the experience we are striving for! We have privately requested more information from you to identify your order better and ensure we get this fixed asap. Thank you for your patience and understanding.
Ordered a strap but is not right for my…
Ordered a strap but is not right for my watch, I have tried e mail to organise a return but no response. No contact numbers to call and speak to anyone. Hopefully this will prompt a response! Got a reply to say sorry but no follow up to arrange return will have to contact card company to get a refund. I have e mailed you with details for the return and refund
1 octobre 2024
Avis spontané
Réponse de The Bridge | Watch Straps
Dear Martin,
Thank you for your review. We’re sorry to hear that the strap you ordered isn’t the right fit and that you’ve had trouble reaching us. This is not the level of service we strive to provide.
Please know that we’ll be in touch with you shortly to organize the return and make this right. We truly appreciate your patience and understanding as we work to improve our communication process.
Thank you for bringing this to our attention, and we look forward to resolving this for you soon.
Edit 15/10: Martin, we requested details from you via Trustpilot so that we can contact you. This is done via a Trustpilot request and not a direct message. We have not had anything back from you. So we cannot contact you. Please send us your email and order number.
Best regards,
The Bridge
AMAZING CUSTOMER SERVICE!
AMAZING CUSTOMER SERVICE!
My strap arrived here in the US with a flaw. I contacted The Bridge and they told me to return it for a replacement band. In a week or two I received a new band that is flawless. They refunded me my shipping costs to return the strap. The best part was the IMMEDIATE and polite response via email that kept me reassured that they were taking care of me as a customer. You can trust this company. Well done Bridge!
29 septembre 2024
Avis spontané
I purchased the Henley strap
I purchased the Henley strap. The construction is exceptionally comfortable and looks very sharp. I am waiting on my Vienna strap now!
8 août 2024
Avis spontané
Great Servive, excellent quality
I had a few issues with the delivery but the team went out of their way to help. I’m really pleased with the Henley Strap. Great quality and really stylish.
I will definitely order from The Bridge again
20 août 2024
Avis spontané
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