The Bridge | Watch Straps Avis 

184
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Voir plus

Noté 5 sur 5 étoiles

LOVE these bands for my Apple Ultra4! Fit and finish are excellent. This is exactly the elegant and elevated look I have been searching for. And more importantly, my wife loves them…BONUS!

Noté 5 sur 5 étoiles

Upon first opening the box the color just pops. Sometimes you see something advertised and when you order it you get surprised that it isn’t what was shown. Not this strap! Beautiful color and the fi... Voir plus

Noté 5 sur 5 étoiles

The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Voir plus

À propos de l'entreprise

  1. Société d'horlogerie

Écrit par l'entreprise

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(184)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The team at The Bridge is incredible

The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!

22 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Exemplary customer service

I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Returns & Customer service

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Customer service excellence

Impressed with the Bridge customer service team reaching out and rectifying my concerns. Their service matches their quality

Thanks

9 juin 2024
Logo de The Bridge | Watch Straps

Réponse de The Bridge | Watch Straps

Hi Cam - thank you for taking the time to write a review. It certainly helps us get better! Apologies that you came across a product that seems to have slipped through our quality checks. We want to make this right for you. I have forwarded this to our team and they will be in touch to get the strap replaced for you. Once again, apologies your experience with us wasn't exceptional - we'll make sure we turn this one around.

Noté 5 sur 5 étoiles

The Tycoon Watch Band

I have purchased 2 watch bands from The Bridge. The quality of the bands is excellent and their customer service is exemplary!

I highly recommend The Bridge for the quality of their products and their customer service!

Mitch

8 juin 2024
Noté 5 sur 5 étoiles
Logo de The Bridge | Watch Straps

Réponse de The Bridge | Watch Straps

Hi Jennifer, we appreciate you taking the time to give us some feedback and sincere apologies that you’ve not been happy with the service. If you aren’t satisfied, neither are we. We would love to get this fixed for you. We will be in contact shortly and do our very best to get this resolved. Thanks for your patience.

Noté 4 sur 5 étoiles

Good customer focus - but the product was not a good fit for me

On the surface, the strap appeared to be of reasonable quality. It seemed to be worth the price I paid - but not the quoted original price.
However, the clasp proved to be entirely inadequate and opened at random times. The company reached out to me after posting a review and provided a replacement. It would appear that the design is simply one I personally cannot get on with. But top marks to the team for trying to resolve things.

8 avril 2024
Avis spontané
Logo de The Bridge | Watch Straps

Réponse de The Bridge | Watch Straps

Hi Roger - we appreciate you taking the time to write a review.

Sincere apologies that your issue was not able to be resolved. We would love to make this right for you and I have asked our customer team to reach out.

I do want to point out that all items are shipped out of UK and The Bridge Watches is a UK company, based in the UK. We have no link to Hong Kong, other than the third party fulfilment centre we work with having a HK office. Maybe this was the confusion but we are in every way, shape and form a UK business.

You can use our company number at the bottom of our website to look us up on companies house in the UK.

Please let us know your order number, so we can fix this for you.

Noté 2 sur 5 étoiles

The quality of the strap seemed to be…

The quality of the strap seemed to be well below the level of quality i assumed it was going to be. i guess at the price point you get what you pay for. and considering this is being sold as a strap for the Ultra watch, i'm concerned that it will not hold up to the wear and tear i would put it through.

11 mars 2024
Noté 3 sur 5 étoiles

Do your research

Its a good quality, but I have subsequently found some of the same quality for a fraction of the price, so my advice would be shop around.

11 mars 2024
Noté 5 sur 5 étoiles

The bridge really know what’s good when…

The bridge really know what’s good when it comes to watch straps, order many from these guys and never do they disappoint. My latest purchase was the maverick strap which arrived perfectly as described and is another great strap that’s amazing quality. Shipping was speedy, arrived 2 days after my purchase and I couldn’t be happier with it. Can not recommend the bridge anymore, great job 👏🏽

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing Quality, Range of Styles & Brand!

I came across The Bridge through Instagram and was immediately caught by the high quality content and different ways to style an Apple Watch. I couldn’t quite afford a new Apple Watch but after purchasing a few different styles from the Bridge, it feels like I have a few new and different watches! The quality is top and the pricing is fair. I don’t usually leave reviews but couldn’t help myself.. thank you!

22 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Easiest way to upgrade my watch!

Easiest way to upgrade my watch!

Got tired of looking at my Apple watch because it was always the same look. While these straps are definitely a bit more of an investment it's been totally worth it as the quality is great and it's exactly the look I wanted to go for - I can pretty much wear it with anything. Shipping was surprisingly also super fast.

26 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Durable and stylish watch straps

I recently bought two straps for some needed rotation for my Apple Watch. The quality and durability of the straps, coupled with the style and comfort are unmatched - better than the original Apple one itself. Excellent deliver speeds and customer service!

26 février 2024
Avis spontané

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