From placing my first order and Care Pharmacy having a video call with me they have been amazing and the discount on my first order and then getting £10 off my second order brilliant
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Lisez les avis des autres
I continue to use Care Pharmacy for my monthly supply of Mounjaro. Always reliably efficient and if I ever need advice quick to respond and sensible. A very good, well run company. They should be p... Voir plus
L'entreprise a répondu
I love Care Pharmacys new website. Its easy and straightforward to use, I used to struggle using it with my phone, but I did eventually get there. But its so much easier, Care Pharmacy always... Voir plus
L'entreprise a répondu
I decided to research using Mounjaro wider than the usual big players like Boots and Superdrug. I came across The Care Pharmacy so made a few enquiries via their live chat. They were responsive, profe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A GPhC registered UK based pharmacy providing Private and NHS prescription services across the UK. We specialise in weight loss medication, erectile dysfunction treatment and many other private services. We also offer NHS prescription delivery and travel vaccinations. We are based in Bradford and have 2 branches. We strive to provide an excellent, fast and efficient service. Our motto is “give more than you take” and our business strives on providing exceptional value to patient’s lives.
Coordonnées de contact
Unit 3 Chesterfield House, 3 Mayfair Way, BD4 8SH, Bradford, Royaume-Uni
- 01274 669922
- info@thecarepharmacy.com
- thecarepharmacy.com
4,9
Excellent
967 avis
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Do no use
I have been with the care pharmacy for 11 months bern a good customer,but when the care pharmacy takes ypur money and say thevservice is quarteed next day drlivery DONT BELIEVE THEM.they will blame royal mail but its them that dont get your order out on time,then when u comolain the manager give u a small £10:of your next order wow thats how muchbthey appricate there long term custo. NOT .so i will be moving on on someone else pharmacy so please thi k before u join.
17 décembre 2025
Avis spontané
Réponse de The Care Pharmacy
Thank you for taking the time to leave this review, Cath. I am genuinely sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly after being a loyal customer for such a long time.
I would like to clarify that your order was dispatched on time from our pharmacy. Unfortunately, during the busy Christmas period there can be delays within the postal network that are outside of our direct control. That said, we fully appreciate that this does not make the experience any less frustrating when you are expecting next day delivery.
We never want any customer to feel let down or feel that their concerns have not been taken seriously. It is clear from your feedback that the overall experience did not meet the standard you rightly expected, and for that we are truly sorry.
We would really like the opportunity to look into this further with you and understand the full situation so we can address your concerns properly and continue improving our service. A member of our team will be in touch with you directly to discuss this and see how we can put things right.
Thank you again for raising this with us. Your feedback is important and helps us improve the service we provide to all our patients.
Kind regards
The Care Pharmacy Team
Actual contact was great!
4 décembre 2025
Réponse de The Care Pharmacy
Thank you for your kind feedback. We really appreciate your support.
We had a slightly stuttery start but…
We had a slightly stuttery start but once we made contact - all went very very smoothly.
30 novembre 2025
Réponse de The Care Pharmacy
We are glad you had a great experience. Thank you for choosing us.
Weight loss service is ace.
Always great personal service from the care pharmacy. I have been with them for 15 months for weight loss medication.
6 décembre 2025
Réponse de The Care Pharmacy
Thank you for taking the time to leave a review. It means a lot.
Great Pharmacy, Great Service
The pharmacy offers a very good service, it is easy to communicate via the web chat and delivery is always very reliable and fast.
4 décembre 2025
Réponse de The Care Pharmacy
Your feedback is greatly appreciated and has been shared with the team.
Excellent service
Did exactly as described, filled in the online paperwork, answered the verification WhatsApp call, paid and received my package the following day secure and on time
23 novembre 2025
Réponse de The Care Pharmacy
Thank you for your review. We are pleased we could support you and meet your expectations.
Réponse de The Care Pharmacy
It is great to hear you had a positive experience. Thank you for your trust.
I had used the Care Pharmacy
I had used the Care Pharmacy before but because there was a new system, it didn’t recognise my previous orders. It was really hard to re-order & payment was an absolute nightmare!
3 décembre 2025
Réponse de The Care Pharmacy
Hi Babs
Thank you for taking the time to leave feedback. We are really sorry to hear about the frustration you experienced when trying to reorder.
We did recently move to a new system, and unfortunately this meant some previous order histories were not carried across as smoothly as we would have liked. We completely appreciate how inconvenient this must have been, particularly around reordering and payment, and we are sorry for the disruption caused.
Please be assured that these issues have now been addressed and the ordering and payment process has been significantly improved. If you ever need support in future, our team is always happy to help via email to make things as straightforward as possible.
Thank you again for your feedback. It genuinely helps us improve our service.
Kind regards
The Care Pharmacy Team
Excellent Service
Care Pharmacy have been great throughout my experience as a customer during the last 12 months. I would single out Mohammed Ismail Lakhi in particular for the extremely helpful and prompt manner in which he resolved a delivery problem which was no fault of the pharmacy but entirely due to the delivery company. I’m happy to recommend Care Pharmacy.
10 décembre 2025
Avis spontané
Réponse de The Care Pharmacy
Your review means a lot to our team. Thank you for choosing us.
Really helpful team always available to…
Really helpful team always available to help and advise
3 décembre 2025
Réponse de The Care Pharmacy
We are glad you were happy with the service provided. Thank you for your kind feedback.
Réponse de The Care Pharmacy
Thank you for your positive comments. We always aim to deliver a smooth and supportive experience.
Ordering really improved more intuitive…
Ordering really improved more intuitive delight with pharmacist who know there stuff and to a very quick delivery
All in all a very easy pleasant safe experience
2 décembre 2025
Avis spontané
Réponse de The Care Pharmacy
We really appreciate you sharing this. It is great to hear our efforts are paying off.
Réponse de The Care Pharmacy
Thank you for your review. We are happy to have been able to help.
Quick easy I have been a patient buying…
Quick easy I have been a patient buying from them for awhile I had a break and went to another provider and soon came back.
5 décembre 2025
Avis spontané
Réponse de The Care Pharmacy
We are delighted you had a good experience with us. Thank you for your support.
prescription enquiry
I had a problem with an item i needed quicker than normal they sorted it the same day and delivered at teatime what a team your brilliant
26 novembre 2025
Réponse de The Care Pharmacy
Your feedback is very much appreciated and helps us continue to improve.
Been using these for a year and a half
Been using these for a year and a half. Always really good communication etc. highly recommend
24 novembre 2025
Réponse de The Care Pharmacy
Thank you for choosing The Care Pharmacy and for leaving such positive feedback.
Réponse de The Care Pharmacy
We are pleased to hear you were happy with the service you received.
Great and trusted service.
24 novembre 2025
Réponse de The Care Pharmacy
We are glad we could assist you and provide a positive experience.
Réponse de The Care Pharmacy
Thank you for your kind words. We are always here to help if needed.
The Care Pharmacy are fantastic.
The Care Pharmacy are fantastic. Easy to chat to online or in-person. I order my Mounjaro through them and it is always really straightforward and trouble-free. Great communication, so I know when my order has been processed and shipped. Excellent personal service in a sector that is dominated by faceless companies. Highly recommended.
28 novembre 2025
Avis spontané
Réponse de The Care Pharmacy
Thank you for your review. We are delighted you were satisfied with our service.
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