Great customer service, phoned to ask a few questions about some cctv All answered and very helpful, order placed and sent straight away and received well packaged and quick very good would highly re... Voir plus
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Lisez les avis des autres
I was unsure about which products to purchase and so I had a good call with the sales team who talked me through everything in detail, differences in spec and additional products I would need. Very he... Voir plus
Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Voir plus
Great service by the cctv store, I’d made an order realised it was incorrect, but a quick message and they sorted it out no problems. Delivery service was quick too. Will definitely is again if t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Coordonnées de contact
4,6
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very helpful tech person who answered…
Very helpful tech person who answered all my questions via email. Product works well and solved the problem. Quick delivery, would use again
13 janvier 2026
I simply cannot fault this company.
I simply cannot fault this company.
The CCTV Store is simply the best at customer support, pricing , good quality stock and most important, SUPER FAST DELIVERY.
Thanks again to the CCTV Store for helping me in my product choices!
13 janvier 2026
Have a very good range of CCTV…
Have a very good range of CCTV equipment in stock and both my NVR and camera arrived exactly as promised for the delivery option I chose each time - including next day.
13 janvier 2026
quick simple delivery would use again
9 janvier 2026
Wow what can I say…….
Wow what can I say…….
This company is a breath of fresh air is this mad world.., where profits come first and service isn’t even thought about anymore! I ordered this doorbell on Jan 15th at 2.30pm it came the today at 11.50 I fitted this afternoon and not only did the customer pay me there and then they also gave me a tip they and I were both chuffed thanks So much will 100% be using this company again in the future 5star!!!
15 janvier 2026
Quick response and great advice.
Fantastic response from Huzi regarding our adoption of an existing Hikvision CCTV arrangement in our new home. Took time to understand the situation and clearly advise the relevant products.
Highly recommended.
13 janvier 2026
Take money for next day when not in stock
Paid £9.95 for next day delivery then told only 1 item has been despatched and still not here 2 days later
6 janvier 2026
Réponse de The CCTV Store
Hi Mr S Williams,
Thanks for choosing The CCTV Store.
Sorry to hear you haven’t received the order yet.
I’ve checked your order and can see that you ordered Sunday morning and chose the delivery service with 2-3 days delivery time.
I can confirm that your order was dispatched the next working day with Royal Mail and it went out for delivery this morning.
RoyalMail tried to deliver your parcel today, I.e. 07/01/2026 at 10:48am but there didn't seem to be anyone in. They left a card and will re-attempt the next working day.
You can track your order on our order tracking page on our website. Alternatively you can track your order on Royal Mail website using the tracking link sent to you in both emails by Royal Mail.
On that link, you can nominate a safe place or a neighbour or choose to have it sent to any local Post office for collection in person.
Hope this helps and if you need further assistance, please do not hesitate to contact us at hello@thecctvstore.co.uk.
Have a great day.
Thanks!
Nice smooth delivery
Nice smooth delivery. Item packaged well and now working very well too.
15 décembre 2025
No fuss
No fuss, order was placed, and arrived on a Saturday morning. Item was good price, does the job and my client was happy when I installed it that afternoon.
14 novembre 2025
Did not deliver on time and yet to…
Did not deliver on time and yet to receive refund for shipping
9 décembre 2025
Réponse de The CCTV Store
Hi Mathew,
Thanks for sharing your feedback with us. Sorry your experience wasn’t as expected.
I’ve checked your order details and can confirm that you paved the order with a priority timed service but the model you ordered sold out earlier in the day. However, even if it wasn’t sold out, it won’t go out the same day because you ordered after our cut off time for same day dispatch.
We dispatched your order the next working day and although it’s within our advertised dispatch time frame, we refunded your delivery charge.
We sent you communication confirming the refund and gave an estimated time frame for funds to clear in your account. Refunds to the payment card are not instant and take a few days to complete.
For all urgent and timed sensitive orders, We recommend you place them before the cutoff time to avoid any disappointment.
Hope the install goes well and if you need further assistance, please do not hesitate to get in touch.
Thanks!
great service
5 décembre 2025
Great service
Great service, always deliver and no issues. Would recommend to family and friends
4 décembre 2024
New CCTV DVR
Fast delivery, answer any questions quickly and everything needed supplied for new CCTV DVR
20 novembre 2025
Avis spontané
Fantastic buying experience
Fantastic buying experience - Huzi was super helpful recommending a DVR to replace ours which had died, quick to reply to emails and didn't try to upsell us a unit with features we didn't need. Shipping was nice and quick too. Absolutely recommended!
17 novembre 2025
Extremely helpful
Extremely helpful. Item delivered next day and all worked as they said
17 novembre 2025
Good service, delivery a bit pricey.
Very efficient, good delivery service although it could be a bit cheaper.
Good after care service through instant messaging.
11 novembre 2025
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